FAQs
Quito (UIO) airport

Public buses operated by the Quito Metropolitan District connect the airport with the Río Coca (North), Quitumbe (South), and Carcelén (North) bus terminals. The fare is USD 2.00.

The average fare for an official taxi from the airport to the Historic Center or the La Mariscal area ranges from USD 25.00 to USD 35.00. Apps such as Uber and Cabify also operate, with fares ranging from USD 18.00 to USD 25.00, although you will need to arrange a pickup point in the second outer lane, as the first lane is reserved exclusively for authorized taxis.

To fly to the Galápagos Islands from Quito, you must meet the following requirements:

• Have a confirmed accommodation reservation or a letter of invitation.
• A round-trip airline ticket.
• Purchase the Transit Control Card (TCT) at the Galápagos Government Council counter at the airport (USD 20.00).
• Pass the ABG baggage inspection to prevent the introduction of organic species.
• Upon arrival on the islands, you must pay the National Park entrance fee in cash: USD 200.00 for foreign tourists and USD 30.00 for Ecuadorian nationals or residents.

You can purchase SIM cards and tourist data plans at Smartphone Soluciones, located in the international arrivals area and the departure lounge. There are also kiosks operated by local mobile providers at the Quito Airport Center.

The luggage storage service is operated by BAG Parking. It is located in the arrivals hall and is available 24 hours a day.

If you lost an item in the terminal, you should visit the Lost and Found office on Level 1 (administrative area) or email [email protected]. If the loss occurred during the flight or involves checked baggage, you should contact your airline directly at its customer service counters.

Yes. Global Exchange offers currency exchange services 24 hours a day in the arrivals and international departure areas. In addition, you will find ATMs from Ecuador's major banks on Levels 1 and 2 of the terminal and in the Quito Airport Center building.

The airport has an Airport Medical Center that provides emergency care 24 hours a day. It is important to remember that the costs of medical care and transportation are the responsibility of the passenger or their travel insurance provider.