Cancun airport (CUN)
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German Giudici
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Creator of the Aeropuertos del Mundo website network since 2007.
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide
Cancún International Airport, opened on March 19, 1975, is one of the most important in Mexico and all of Latin America. It operates domestic flights and numerous international destinations in the Americas, the Caribbean, and Europe.
Official website: cancunairport.com
Terminals: 4 - Terminal 1 (charter flights), Terminal 2 (domestic and international flights to South America, Central America, and Europe), Terminal 3 (international flights to the United States, Canada, and Europe), and Terminal 4 (international airlines). Open 24 hours. A complimentary shuttle bus connects the terminals every 20 minutes.
Annual passenger traffic: 29.3 million passengers in 2025.
Phone: +52 998 848 7200 / 886 0322.
Information and tourism: Information counters are available at Terminals 2, 3, and 4, as well as volunteers throughout the facility.
Location
The airport is located 16 km (10 miles) southwest of the resort and hotel area of Cancun, on the Caribbean coast of the State of Quintana Roo.
See MapParking services at Cancun airport (CUN)
Airport parking is located in front of the main entrance of each terminal. It is open 24 hours and monitored by security personnel. Payment is automatic and must be made at the kiosks located inside the terminals.
Parking rates
Parking at the terminals:
- First hour: $36 - $48 MXN
- Each additional 20 minutes: $12 - $16 MXN
- Maximum 24-hour rate: $215 - $290 MXN
- Lost ticket: equivalent to the maximum 24-hour rate
Exclusive parking:
- Commercial parking: $800 MXN
- Airline parking: $1,050 MXN
Note: Parking at Terminals 1, 2, and 3 is outdoors with no shade. Terminal 4 has some limited canopies. It is recommended to protect your vehicle from the sun, especially during the hot season.
Options outside the airport
As a more economical alternative, there are parking lots outside the airport such as iPark, which offer rates from $215 MXN per day, with shuttle service to the airport and shaded covered areas.
Payment methods
Payment is made at vending machines located inside each terminal. It is recommended to keep your entry ticket to avoid paying the lost ticket fee.
Facilities for passengers with special needs
Cancún International Airport has ramps, elevators, and adapted restrooms in all its terminals. Free wheelchairs are available by requesting from airport staff or prior reservation with the airline.
Reduced mobility
The airport offers free wheelchairs. Security staff and airlines provide assistance for passengers with disabilities, from exiting the plane to baggage claim and the welcome area. It is recommended to request this service in advance from the airline.
For transfers from the airport to the hotel, there are transportation companies with adapted vehicles. It is common to tip staff who provide assistance during the process.
Medical assistance
The airport has free medical clinics at Terminals 2 and 3, operated by ASUR. They are open from 6:00 am to 12:00 am (midnight) and have medical staff with emergency equipment. They also offer free ambulance service to transport patients to Hospiten Hospital in Cancún (where services have a cost and medical insurance is accepted).
Seniors and personalized assistance
The airport has assistance points in all terminals with trained staff. There are also private Meet & Greet and Fast Track services that include:
- Reception with identification sign
- Luggage assistance
- Priority accompaniment at check-in, immigration, and security
- VIP lounge access
- Accompaniment to the boarding gate
It is recommended to book these services in advance through providers such as Aerogreet or travel agencies.
Minors
Unaccompanied minors: Airlines offer this service. Minors under 16 years old traveling without their parents must bring written permission signed by both parents or guardians, translated into Spanish or English, and notarized or legalized by an embassy or local police.
US citizen minors: They do not require a passport to enter Mexico. They may use a birth certificate, voter registration card, or naturalization certificate, accompanied by a photo ID (driver's license, state ID).
Pregnant travelers and those with babies
Children under 2 years old enter the MERA Business Lounge at no cost when accompanying an adult. It is recommended to check with the airline about specific requirements for traveling during pregnancy.
Visual impairment and other needs
It is recommended to inform the airline at the time of booking about any special needs. Airport staff and assistance points are available to provide guidance and accompaniment.
Contact for more information
Email for accessibility inquiries: [email protected].
Latest updates: May 17, 2026
Airports in Mexico