Lounges, facilities and services (GRU)

Vip Lounges at São Paulo Guarulhos airport (GRU)

Which are the Vip lounges at São Paulo Guarulhos airport (GRU) and how to access:

Guarulhos Airport offers an extensive variety of VIP lounges distributed across its three terminals, designed to make waiting more pleasant with dining, relaxation, and work services. Keep in mind that access may be subject to lounge capacity and membership conditions may vary.

Terminal 1

W Lounge
Location: Boarding area, mezzanine, on the left side.
Hours: 24 hours. Maximum stay: 3 hours.
Services: Buffet, drinks, Wi-Fi, showers, air conditioning.
Access: Priority Pass, LoungeKey, DragonPass, Diners Club, W Day Pass, eligible Visa or Mastercard cardholders, walk-in payment.

Terminal 2

Advantage VIP Lounge
Location: Domestic boarding area, after security control on the right.
Hours: 24 hours. Maximum stay: 3 hours.
Services: Computers, snacks, showers, TV, drinks.
Access: Priority Pass, LoungeKey, walk-in payment.

Bradesco Cartões Lounge
Location: Domestic boarding area, on the mezzanine.
Hours: 6:00 am to 11:00 pm.
Services: Buffet, café, showers, Wi-Fi, lounge area.
Access: Eligible Bradesco cardholders (Visa Aeternum, Elo Diners Club, Amex Platinum/Centurion).

Lounge GOL Smiles
Location: Two lounges: one in domestic boarding (west side) and another in international boarding (east side).
Hours: Domestic (6:00 am to 12:00 am) / International (5:00 am to 1:00 am).
Services: Hot meals, bar, showers, Wi-Fi, business center.
Access: DragonPass, Smiles Diamond/Gold customers, GOL Premium passengers, Delta Air Lines, Air France and KLM passengers, Mastercard Smiles Platinum cardholders.

Plaza Premium Lounge
Location: Two options: one in the public area (near Check-in D) and another in the domestic boarding area (near gates 201–250).
Hours: Public area (5:00 am to 10:00 pm) / Boarding (5:00 am to 11:00 pm).
Services: Showers, food, drinks, Wi-Fi, meeting room.
Access: DragonPass, LoungeMe, American Express Platinum/Centurion, or walk-in payment.

The Lounge São Paulo
Location: Two lounges: one in the domestic boarding area, mezzanine, to the right of security checkpoints; and another in the international boarding area after immigration.
Hours: 24 hours.
Services: Kids’ area, showers, buffet, bar, rest area.
Access: Priority Pass, LoungeKey, Diners Club, walk-in payment.

Urban Cowork Airport Lounge
Location: Public area (Landside), Check-in E area.
Hours: 24 hours. Maximum stay: 3 hours.
Services: Workstations, showers, printing, rest area.
Access: Priority Pass, LoungeKey, walk-in payment.

VIP Lounge Inter
Location: Domestic boarding, mezzanine.
Hours: 24 hours.
Services: Buffet, drinks, showers, workspace.
Access: Exclusive for Banco Inter customers (Black and Win).

W Premium Lounge - The West
Location: Domestic boarding, near gates 201–205.
Hours: 24 hours. Maximum stay: 3 hours.
Services: Bar, buffet, showers, Wi-Fi.
Access: Priority Pass, LoungeKey, DragonPass, Diners Club, W Day Pass, eligible Visa or Mastercard cardholders, walk-in payment.

Terminal 3

American Airlines Admirals Club
Location: Mezzanine, above Duty Free.
Hours: 11:15 am to 11:45 pm.
Services: Showers, buffet, full bar, kids’ area, Wi-Fi.
Access: Admirals Club membership, American Airlines Business/First passengers and oneworld airlines, Emerald/Sapphire status.

Bradesco Cartões Lounge
Location: Mezzanine, after security.
Hours: 24 hours.
Services: Buffet, drinks, showers, lounge area.
Access: Eligible Bradesco cards (Visa Aeternum, Elo Nanquim, Amex Platinum/Centurion).

Espaço Banco Safra
Location: Mezzanine, boarding area.
Hours: 24 hours.
Services: Hot buffet, alcoholic drinks, showers, Wi-Fi.
Access: Banco Safra Visa Infinite customers, Priority Pass, Business/First passengers of partner airlines (TAP, Lufthansa, Swiss, Turkish, United, Copa, Air Canada, Emirates).

LATAM VIP Lounge
Location: Third floor, after passport and security control.
Hours: 24 hours.
Services: Rest beds, showers, business center, premium buffet.
Access: LATAM/Delta Business passengers, high-tier LATAM Pass, Delta SkyMiles or Qantas.

Mastercard Black Lounge
Location: Two spaces on the mezzanine (main lounge) and ground floor (Express Lounge).
Hours: 10:00 am to 11:30 pm.
Services: Gourmet area, baristas, workstations, Wi-Fi.
Access: Mastercard Black cardholders (issued in Brazil/Southern Cone).

Nomad Lounge
Location: Near gate 303.
Hours: 24 hours.
Services: Bar, snacks, runway view, Wi-Fi.
Access: Nomad Pass customers (depending on tier).

Visa Infinite Lounge
Location: Boarding area, after passport control.
Hours: 24 hours.
Services: À la carte buffet, bar, showers, family room.
Access: Exclusive for Visa Infinite cards.

W Premium Lounge (5th Avenue & The Pier)
Location: "5th Avenue" (central area) and "The Pier" (near gate 328).
Hours: 24 hours.
Services: Showers, buffet, bar, rest area.
Access: Priority Pass, LoungeKey, DragonPass, Diners Club, W Day Pass, eligible Visa or Mastercard cardholders, walk-in payment.

Facilities and other services

Finances and Connectivity

The airport operates like a small city, offering a wide range of services to meet travelers’ financial and communication needs. You will find bank branches (with limited hours from 10:00 am to 2:00 pm), ATMs, and 24-hour currency exchange offices. In addition, free Wi-Fi internet access (two two-hour sessions) is available in public areas and boarding lounges.

Dining

The culinary offer is extensive across all three terminals, ranging from international fast-food chains and coffee shops to full-service restaurants. If you have a long layover or a late-night flight, you will find several options open 24 hours a day, especially in the connection areas of Terminals 2 and 3.

Shopping

You can take advantage of duty-free shops located in the departures and arrivals areas of all terminals. Additionally, the airport features a wide variety of stores selling handicrafts, souvenirs, electronics, fashion, books, and newspapers. As a useful tip, there is a supermarket in Terminal 2, ideal for last-minute purchases at standard prices.

Baggage

• Luggage Wrapping: The company Protec Bag offers 24-hour luggage protection service. Their kiosks are located in the check-in area of all three terminals.
• Left Luggage: The baggage storage service is operated by Malex. It has offices in the arrivals hall of Terminal 2 (open 24 hours) and in the arrivals area of Terminal 3 (7:00 am to 7:00 pm).
• Lost and Found: If you have lost an item inside the terminals, you must go to the Lost and Found office located on the departure level of Terminal 3. Available from 8:00 am to 6:00 pm.
  Contact: perdidoseachados@gru.com.br

Other Services

To complement your experience, the airport offers:

• Pharmacies and drugstores.
• Baby care facilities.
• Prayer rooms and ecumenical spaces.
• Travel agencies.
• Spa services and express massages.
• Post Office (Terminal 2).