FAQs
Sao Paulo (GRU) airport
Answers to the Frequently Asked Questions about São Paulo Guarulhos airport (GRU)
What are the terminals, contact information and location?
Which flights depart today?
Which flights arrive today?
Which car rental companies operate at the airport?
What services, facilities and lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
What accessibility services and facilities are available?
What airlines serve the airport?
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More Specific Frequently Asked Questions
The airport provides a free shuttle bus connecting Terminals 1, 2, and 3 with the CPTM train station. It operates from 4:00 am to 12:00 am with departures every 15 minutes from the arrivals curb. Furthermore, Terminals 2 and 3 are physically linked on the departures level by an indoor pedestrian walkway.
You can take the CPTM Line 13-Jade Expresso Aeroporto service from Aeroporto-Guarulhos station (reached via the free airport shuttle). The train reaches central stations like Luz, Brás, and Palmeiras-Barra Funda in 30 to 35 minutes, operating hourly with a standard ticket price of R$ 5.40.
All app-based pickups (Uber, 99, Rhino) take place exclusively at Praça Pick-Up, located on the outside curb of Terminal 2 arrivals, clearly signposted from Arrivals East and West and assisted by ground staff.
Yes, the TRYP by Wyndham hotel is situated on Level 1 of Terminal 3 within the international transit area (airside), exclusively for travelers with international flights. Fast Sleep is also available landside in Terminal 2 with hourly cabins and shower suites.
Yes, Malex operates a 24-hour luggage storage service on the outer curb of Terminal 2 (Arrivals West), alongside an additional facility at Terminal 3 operating according to flight schedules.
Yes, Guarulhos Airport remains open 24 hours with round-the-clock security and services. Overnight sleeping is permitted; Terminal 3 offers the quietest and most comfortable environment with carpeted lounges and armrest-free benches.
AERO, our 24/7 airport assistant.
Latest updates: October 12, 2026
Booking accommodation
General Information
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
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