São Paulo Guarulhos airport (GRU)

São Paulo/Guarulhos - Governador André Franco Montoro International Airport (GRU), also known as Cumbica Airport, was inaugurated on January 20, 1985. It is Brazil's main gateway and one of South America's most important connecting hubs. The airport operates an extensive network of flights to major hubs in Europe (such as Madrid, Lisbon, Paris, and Frankfurt), North America (Miami, Orlando, and New York), and throughout Latin America (Panama City, Bogotá, Lima, Santiago, and Buenos Aires), as well as routes to Africa, the Middle East, and Asia.

Official Website: gru.com.br

Phone: +55 11 2445 2945 | +55 11 2445 2323

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Terminals

The airport has three passenger terminals operating 24 hours a day, organized by flight type and airline:

• Terminal 1: Primarily serves domestic flights and is mainly used by Azul Linhas Aéreas.
• Terminal 2: The airport's largest terminal, handling domestic flights as well as international services within Latin America.
• Terminal 3: A modern terminal dedicated exclusively to long-haul and intercontinental international flights.

Inter-Terminal Transportation: A free shuttle bus service connects Terminals 1, 2, and 3 with the CPTM train station approximately every 15 minutes, operating from 4:00 am to 12:00 am. In addition, Terminals 2 and 3 are connected by an indoor pedestrian walkway on the departures level.

Annual Passenger Traffic (2025): 47.2 million passengers.

Information Desks

General information desks are available 24 hours a day in the arrivals and departures areas of Terminals 2 and 3. Staff provide assistance with flights, airport services, and ground transportation.

In the arrivals area of Terminal 2, passengers can also visit a tourist information office, typically open from 7:00 am to 10:00 pm, offering maps and guidance about the city and state of São Paulo.

 Location

The airport is located in the municipality of Guarulhos, 25 km (18 miles) northeast of downtown São Paulo.

Parking services at São Paulo Guarulhos airport (GRU)

The airport features an officially managed parking system operating 24 hours a day, with security surveillance, theft and fire insurance, and basic roadside assistance (battery jump-starts and tire changes). Parking areas are strategically located to provide convenient access to all three terminals, allowing travelers to choose from different levels of comfort and pricing.

Parking Categories

• Premium / Parking Garage: The most convenient option. This multi-level covered parking garage is located directly across from Terminals 2 and 3 and is connected to them by pedestrian walkways. It is ideal for travelers seeking quick terminal access and complete protection from the weather. Valet Parking is also available in the departures areas.
• Standard: Offers outdoor parking spaces located near Terminals 1 and 2. It provides a good balance between cost and convenience, making it a popular choice for short- and medium-term stays.
• Flex: Located near Terminal 3, it offers lower rates for long-term parking in uncovered spaces.

Useful Information and Benefits

Payment Methods and Reservations: In addition to staffed and self-service payment stations, the airport accepts electronic toll payment systems such as Sem Parar, ConectCar, and Veloe. Booking your parking space online through the official website is recommended to receive significant discounts on daily rates and guarantee availability during peak travel periods.

Accessibility: In compliance with current regulations, reserved parking spaces for people with disabilities, seniors, and pregnant women are available throughout all parking areas, located closest to pedestrian access points.

View more parking information

Facilities for passengers with special needs

Guarulhos Airport is fully equipped to ensure accessibility and comfort for all passengers with reduced mobility or other specific needs. Its facilities comply with Brazilian accessibility standards (ABNT) and include access ramps, elevators with Braille signage and voice announcements, accessible telephones, accessible restrooms, and barrier-free walkways connecting the terminal buildings.

Airline Assistance

Under the regulations of Brazil's National Civil Aviation Agency (ANAC), special assistance is provided jointly with the airlines. This service includes assistance from the check-in process through boarding, as well as support during arrival, disembarkation, and baggage claim.

Advance Notice: It is essential to contact your airline at least 48 hours before departure to arrange wheelchair assistance, notify them if you are traveling with a guide dog, or request the use of onboard medical support equipment.

Hidden Disabilities and Sensory Room

GRU actively participates in the international Hidden Disabilities Sunflower program. The Sunflower lanyard allows airport staff to discreetly identify passengers with non-visible disabilities—such as autism, dementia, or anxiety disorders—who may require additional assistance or a more patient approach during security and immigration procedures.

• Sunflower lanyard: Passengers and their companions may obtain one free of charge at the airport's information desks.
• Sensory Room: The airport features a dedicated Sensory Room in Terminal 2 (Check-in Area E), specifically designed to provide a calm and safe environment for neurodivergent travelers before their flight.

Accessible Parking

All airport parking facilities include reserved spaces for people with disabilities and pregnant women, strategically located near the main entrances and elevator lobbies. To use these spaces, drivers must display the official accessible parking permit in a clearly visible location on the vehicle's windshield. In accordance with local legislation, the airport guarantees convenient access but does not waive parking fees, except in specific cases established by applicable municipal regulations.