FAQs at Santiago de Chile (SCL) airport

Answers to the Frequently Asked Questions about Santiago de Chile airport (SCL)

  Santiago de Chile airport (SCL)

  What are the terminals, contact information and location?

  What are today's scheduled Departures flights?

  What are today's scheduled Arrivals flights?

  What are the car rental companies that are at the airport?

  What services, facilities and Lounges does the airport offer?

  What are the transportation services?

  Can I sleep at the airport and what hotels are there?

  What are the parking options?

  What airlines serve the airport?

  How to find cheap flights?

If you don't want to use a taxi or Uber, the best options to go from Nuevo Pudahuel airport to downtown Santiago are the bus services Centropuerto and Turbus and they operate every 10 minutes. Journey time: between 30 and 40 minutes.
Uber is available in the Arrivals area. Contact the driver via the app to coordinate a meeting point. Estimated rates: from 15 usd between the airport and Terminal Alameda
There is a free and unlimited WiFi Internet access service, with reconnection every 30 minutes
In the public hall, third level, there are two stores (Claro at door 2 and Movistar at door 4) that sell SIM cards with prepaid plans ideal for foreign visitors. The hours are from 08:00 to 22:00, every day.
There are several shops and duty free (most available 24 hours), restaurants, fast food and cafeterias (some open 24 hours). In turn, the airport has VIP lounges (some of them open 24 hours) and they are a great option for a flight connection, a canceled flight, an early morning check-in or for a breakfast, buffet lunch, snacks, drinks and a relaxed atmosphere for rest or work. In case the wait is many hours, you can find the Holiday Inn Santiago Hotel in front of the airport. It offers swimming pools, fitness area, comfortable rooms for rest, restaurant and other services.

Santiago Airport has a 24-hour luggage custody service, which is convenient if your stay at the airport lasts for several hours. It is located in the Public Hall, first level, door 1. The 24-hour rates range between 7 and 10 USD depending on the size of the suitcase. Special items like surfboards, wheelchairs, etc. they have a cost of 17 USD per item.

In turn, TrueStar Securebag offers the luggage protection service in a special recyclable and non-toxic film (available 24 hours)

If during your stay at the Santiago international airport you lose any personal object, you must complete the FORM WEB of the official site and follow the instructions.
In case of loss of checked baggage, contact your airline
If you need to exchange currency before or after your flight, the Afex exchange office is available 24 hours a day in the Public Hall, first level and Public Hall, third level, door 5. There is also a Banco de Santander branch on the second level of the Public Hall, from 09:00 to 14:00 from Monday to Friday.
The Cruz Verde drugstore is located in the public hall, third level, east roundabout. Available hours: 06:30 - 22:00 from Monday to Friday 06:15 - 21:30 Saturday 07:00 - 22:00 Sunday Phones - +56 2 2690 1088 +56 2 2690 1087


Worldwide situation. General considerations
The WHO (World Health Organization) announced the end of the Coronavirus health emergency on May 5, 2023. However because the virus is still in force, it is convenient to review some tips before boarding. See current country restrictions.
Due to the advancement of vaccination worldwide, documentation and testing restrictions have been eliminated in many countries. In fact, in several countries they no longer even ask for a vaccination certificate, but still, there are a few countries that request the vaccination certificate or the affidavit of health or some antigen test or RT-PCR.
Therefore it is always important to ask and arrange details with the airline and, if necessary, with the Santiago de Chile airport (SCL) as well as, in the case of international flights, with the embassy or consulate near the final destination, and also with the countries involved for connecting flights, if any.
See current country restrictions.

Latest updates: August 23, 2023


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