Mexico City international airport (MEX)
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide
Mexico City Benito Juárez International Airport, opened on May 15, 1931, is the largest in Mexico and the busiest in Latin America. Not only does it serve the nearest metropolitan area, but most of the country. In addition to domestic flights, it operates with numerous international destinations within America, Europe and the Far East.
Official Website: aicm.com.mx
Number of Terminals - 2 - Terminals 1 and 2, open 24 hours a day. There are public shuttles connecting both buildings, situated 3 km (1.8 miles) away from each other (stops at gate 6 of T1 and at gate 4 of T2). The Aerotren is a free service that can only be used by connecting passengers, with an electronic booking key, ticket or boarding pass; it operates every 10 minutes from 5:00 am to 11:00 pm in Terminal 1 (hall D), and in Terminal 2 (hall M). See Terminals Connection
Annual passenger traffic: 46.2 million passengers went through it in 2022.
Tel: +52 55 2482 2400 / 2424. There are information desks in the International and Domestic Arrivals and Departures Halls, available from 6:30 am to 10:00 pm. On the ground floor of both terminals there are also tourist information counters, open from 9:00 am to 6:00 pm (Tel +52 55 2599 0704).
Location
The airport is located 10 km (6 miles) to the east of Mexico City.
Car rental agencies
Car rental counters are situated on the ground floor of both terminals.
- Alamo (Tel +52 55 5786 8077 - 7:00 am to 11:00 pm)
- Avis (Tel - 24 hours a day)
- Budget (Tel +52 800 462 8343 - 24 hours a day)
- Dollar (Tel +52 55 2599 1111 - 24 hours)
- Europcar (Tel +52 55 1560 1773 - 7:00 am to 10:00 pm)
- Fox (Tel +52 55 5786 8264 - 24 hours)
- Gold Car Rental (Tel +52 55 2599 0090 - 24 hours)
- Green Motion (Tel +52 55 2235 2278 - 7:00 am to 8:00 pm) - in front of Terminal 2
- Hertz (Tel +52 55 9128 9000 - +52 55 5566 7009 - 24 hours)
- Mex Rent a Car (Tel +52 33 4624 2114 - 24 hours)
- National (Tel +52 55 5786 9026 - 24 hours)
- Sixt (Tel +52 55 1560 0895 - 7:00 am to 11:00 pm)
- Thrifty (Tel +52 800 021 2277 - 24 hours)
Car rental search
Parking services at Mexico City international airport (MEX)
Inside the grounds, there are three parking areas with bays for short- and long-term stays. All of them are under surveillance through a CCTV system, operate 24 hours a day and have pre-payment booths.
Terminal 1 National Parking - In front of Gates 1 and 2 of the building, in the Domestic Arrivals area. Offers valet parking service.
Terminal 1 International Parking - Situated opposite the International area, next to the bus stop.
Terminal 2 Parking - Located across from the building's entrance.
Facilities for passengers with special needs
There are ramps, elevators, moving walkways, mini-vehicles for the transportation of people with reduced mobility, electric stairs and ramps, adapted telephones and restrooms, Braille signage and reserved parking spaces. Passengers requiring wheelchairs should contact their airline before their travel.
Latest updates: August 19, 2023
