List of Airlines at (MEX) airport

 

The following is a list of airlines serving Mexico City international airport (MEX)

Which airlines are in Terminal 1? 

  1. Air Canada (Tel +52 55 2599 0647 - 4:00 am to 2:00 pm)
  2. Air France (Tel +52 800 266 0048 - 4:00 pm to 10:30 pm)
  3. All Nippon Airways (Tel +52 55 1228 6331 - 10:00 pm a 0:30 am)
  4. American Airlines (Tel +52 55 5728 0100 - 3:00 am to 5:00 pm)
  5. Avianca (Tel +52 55 5571 3242 ext. 8303- 10:00 am to 6:00 pm
  6. British Airways (Tel +52 55 5785 8714/7669 -  winter time (nov-march) from 4:00 pm to 9:00 pm and summer time (april-october) from 6:00 am to 11:00 pm.
  7. Cubana de Aviación (Tel +52 55 5802 8676 - 5:30 am to 8:00 am)
  8. Emirates (Tel +52 55 4738 0444 – 9:00 am to 6:00 pm)
  9. Iberia (Tel +52 55 1163 4665 - Tuesday and Thursday from 8:00 am to 1:30 pm, the rest of the week from 8:00 am to 1:00 pm and from 3:00 pm to 8:00 pm)
  10. KLM (Tel +52 55 5786 1139/5571 4543 - 4:30 pm to 8:30 pm)
  11. Lufthansa (Tel +52 55 5571 2702 - 3:00 pm to 8:50 pm)
  12. Magnicharters (Tel +52 55 2599 0137/0138 - 6:00 am to 8:00 pm)
  13. United Airlines (Tel +52 55 5283 5500 - 4:30 am to 6:00 pm)
  14. VivaAerobus (Tel +52 55 2599 1246 - 3:00 am to 11:00 pm)
  15. Volaris (Tel +52 55 5786 8668 - 4:00 am to 9:00 pm)

Which airlines are in Terminal 2?

  1. Aeroméxico (Tel +52 55 5133 4010/9132 6006 - 24 hours a day)
  2. Aeroméxico Connect (Tel +52 55 5133 4010/9132 6006 - 4:30 am to 10:30 pm)
  3. Copa Airlines (Tel +52 55 2598 7293 - winter time from 3:00 am to 2:30 pm and summer time from 4:00 am to 3:30 pm)
  4. Delta Air Lines (Tel +52 55 5133 7150) winter time from 04:30 am to 5:00 pm. and summer time (from 04:00 am to 4:00 pm and from 10 pm to 01:30 am
  5. LATAM (Tel +52 55 2598 7300 - 24 hours)
  6. Wingo (Tel +52 800 265 0157 - 4:00 pm to 11:00 pm)
 

Latest updates: April 03, 2023

What do you have to arrange with the airline?

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur.
 
Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.
 
  Check in procedure
 
  Documentation and visa required
 
  Baggage weight limits, restricted and prohibited Items
 
  Baggage and excess billing rates
 
  Requirements for minors traveling alone or without parents
 
  Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women
 
  Lost, delayed or damaged baggage reclaim
 
  Possible flight's changes of date or cancellations
 
  Confirmation of flight schedules (departures or arrivals)
 
  Flight status report (for possible delays, cancellations, rescheduling)
 
  In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc.
 
Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)

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