Lounges, facilities and services (MEX)

 

VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities in Mexico City international airport (MEX)

Vip Lounges at Mexico City international airport (MEX)

 
 VIP LOUNGE PASS
 
*Please note that hours and access conditions may vary at any time.
 

 Which are the Vip lounges at Mexico City international airport (MEX) and how to access:

Terminal 1

The Grand Lounge Elite

It is located next to gate H and is open 24 hours a day (with a maximum stay of 3 hours). Shoeshine, massages, air conditioning, drinks, Wi-Fi, TV, snacks, showers, newspapers and magazines. Access: with membership Priority Pass, Lounge Club or Diners Club or Mastercard card holders.

VIPort Lounge

Open 24 hours a day and located in front of gate 9. Maximum stay: 3 hours. Children’s area, printers, computers, snacks, drinks, TV, air conditioning, newspapers and magazines, telephones, Wi-Fi. Access: with membership Priority Pass, Lounge Club, Diners Club and International Mastercard.

The Lounge Mexico by Global Lounge Network

Next to door 31. Available 24 hours a day. TV, air conditioning, newspapers and magazines, telephones, fax, computers, snacks, drinks, Wi-Fi. Access: with Priority Pass, Lounge Club, Diners Club, United Club or Air Canada Maple Leaf Club membership, International Mastercard holders, Avianca business class passengers, Avianca LifeMiles Gold or Diamond members, first or business class airline passengers Star Alliance, Star Alliance Gold members, through online booking or by paying at the door (USD35.00).

Lounge 19

Next to gate 19, open 24 hours a day. Maximum stay: 3 hours. Shoeshine, massages, computers, snacks, showers, newspapers, magazines, TV, air conditioning, drinks, telephones, Wi-Fi. Access: with membership Priority Pass , Diners Club, and International Mastercard.

American Express Centurion Club

Upstairs international sector. Between gates 8 and F1. And Ground Floor, domestic flights area between gates 17 and 18. Open from 5:00 am to 10:00 pm. Conference facilities, Wi-Fi, refreshments, showers, bar, spa, children’s area, computers, TV. Access: with American Express Centurion cards.

Salon Beyond Citibanamex

In front of lounge 18. Open from 5:00 am to 11:00 pm. Wi-Fi, computers, food, TV, newspapers and magazines, beverages. Fruit and juices in the morning, vegetables and snacks in the afternoon, beers after 11 am, wines and spirits after 2 pm. For Citi Beyond Credit Card holders, consumption is free of hours and without limits. Access: Citibanamex cardholders.

Mastercard VIP Airport Lounge

It is located in the boarding area, after Security, in front of Gate 16 from 5:00 am to 11:00 pm.

The VIP Lounge can only be entered by presenting a Mastercard international payment card and a valid boarding pass. Free admission for one adult and three people under 18 for each cardholder – Complimentary alcoholic drinks are limited to two per adult, the following drinks are subject to payment. – Courtesy massage chairs available. Additional information: The à la carte menu and spa services are subject to payment.

United Club 

Next to door H. Open from 5:00 am to 5:30 pm. Food, phones, drinks, newspapers and magazines, TV, computers, Wi-Fi. Access: with United Club or Air Canada Maple Leaf Club membership, United Premier Gold, Premium Platinum, Premier 1K and Global Services members, Polaris class passengers from United Airlines, first or business class passengers from Star Alliance airlines, Star Alliance members Gold, or by paying at the door (USD59.00).

American Airlines Admirals Club

Upper floor lobby H. Open from 3:15 am to 9:30 pm. Wi-Fi, computers, food, TV, newspapers and magazines, drinks. Access: with American Airlines Admirals Club or Alaska Airlines Board Room membership, first or business class passengers from American Airlines and Oneworld airlines, Emerald and Sapphire members, or by paying at the door (USD59.00).

SMK Lounge

Open from 5:00 am to 11:00 pm. Smoking lounge (access restricted exclusively to those over 18 years of age). Complimentary coffee, tea and infusions, soft drinks, water. Access: 250 MXN. With an additional distilled beverage of your choice: Whisky, rum or tequila. Access: 300 MXN

 

Terminal 2

Aeroméxico Salon Premier

Two lounges located on the mezzanine. One in international area 5:00 am a 10:00 am and the other one in the domestic sector 5:00 am a 10:00 pm). Spa, computers, snacks, drinks, Wi-Fi, TV, showers, newspapers, magazines, telephones, fax. Access: with membership Priority Pass, Lounge Club or Diners Club, business class passengers from Aeroméxico, Club Premier Platinum or Titanium members, first or business class passengers from SkyTeam airlines, SkyTeam Elite Plus members, or by paying at the door (USD30.00).

VIPort Lounge

Location: Boarding area. After passing through the security checkpoints, turn left; the lounge is located next to Gate 75.
Conditions: Maximum stay of 3 hours – Alcoholic beverages are limited to three per adult. – Complimentary massage chairs available – Only guide dogs are allowed inside the VIP Lounge – All food and beverages must be consumed inside the VIP Lounge.

Access: with Priority Pass membership. Free admission for children under 5 years old –

Salon Beyond Citibanamex
Location: Mezzanine international area. Open from 5:00 am to 11:00 pm. Wi-Fi, computers, food, TV, newspapers and magazines, beverages. Fruit and juices in the morning, vegetables and snacks in the afternoon, beers after 11 am, wines and spirits after 2 pm. For Citi Beyond Credit Card holders, consumption is free of hours and without limits. Access: Citibanamex cardholders.

Terraza Premier Aeroméxico by Heineken

Available from 5:30 am to 9:00 pm near gate 75. TV, snacks, drinks, Wi-Fi, air conditioning, newspapers, magazines. Access: with membership Priority Pass, Lounge Club or Diners Club.

American Express Centurion Club

On the mezzanine, open from 5:00 am to 11:00 pm. Drinks, meals, showers, spa, children’s area, computers, TV, Wi-Fi. Access: with American Express Platinum card, a confirmed boarding pass for same-day travel and a government-issued I.D. Two guests OR immediate family have complimentary access.

HSBC Premier Lounge

After security, international area. Open from 5:30 am to 11:00 pm. Internet access, fax service, newspapers and magazines, as well as refreshments, television and other complimentary services that will make your trip more relaxing.
Access: Exclusive for Premier, Premier Patrimonial, Premier Executive and Private customers when presenting any of their active HSBC Premier Cards.

SMK Lounge
Open from 5:00 am to 11:00 pm. Smoking lounge (access restricted exclusively to those over 18 years of age). Complimentary coffee, tea and infusions, soft drinks, water. Access: 250 MXN. With an additional distilled beverage of your choice: Whisky, rum or tequila. Access: 300 MXN

 
 VIP LOUNGE PASS
 
 

Facilities and other services

 
Mexico City international airport (MEX)

 Financial services

The airport has banks (24 hours a day), currency exchange bureaus (24 hours a day), ATMs, postal services, VIP lounges, mobile phone, printing and photocopying services, internet kiosks and Wi-Fi access free of charge for 15 minutes. The Hilton and NH hotels situated inside the enclosure provide business and meeting facilities.

 Food and Drinks

The airport terminals offer a wide variety of restaurants, fast-food outlets, bars and coffee shops, several of them open 24 hours a day.

 Which are the shopping options?

Options are plentiful, with duty-free shops in both terminals, convenience stores and retailers selling apparel, accessories, footwear, gifts, books, magazines, music, jewellery, alcoholic beverages, cosmetics, perfumes, travel articles, electronics, sweets.

 Where to find the luggage wrapping service?

Secure wrapping service can be found in Terminal 1, from 3:00 am to 11:00 pm (Tel +52 55 2643 7981 / 7982 / 5877).

 Where is the lost and found office?

Lost and found offices are in T1 between door 4 and door 5 of the first level next to the movistar module (Tel +52 55 2482 2289) and the ground floor of Terminal 2, near the banking area (Tel +52 55 2598 7169), available from Monday to Friday between 8:00 am and 9:30 pm and Saturdays and Sundays from 9:00 am to 4:00 pm.

 Left luggage service at Benito Juárez airport

The left luggage service is available 24 hours a day. In Terminal 1, in halls A and E2 - Tel: (55) 5802 8467. And, in T2, at gates 3 and 4, national arrivals area. Phone: (55) 4313 0259. 

Other Services- Pharmacies, medical clinics, travel agencies, shoeshines, beauty salon, massage parlours, lotteries, spa.

Latest updates: April 03, 2023

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