Lounges, facilities and services (MEX)

Vip Lounges at Mexico City international airport (MEX)

 VIP LOUNGE PASS *Please note that hours and access conditions may vary at any time.

 Which are the Vip lounges at Mexico City international airport (MEX) and how to access:

Terminal 1

American Airlines Admirals Club - Concourse H, next to Gate 19. Open from 3:15 am to 10:00 pm. Complimentary food and beverages, bar, Wi-Fi. Access: with American Airlines Admirals Club or Alaska Lounge+ membership, ConciergeKey/AAdvantage Platinum/Platinum Pro/Executive Platinum members, first or business class passengers of American Airlines and Oneworld airlines, Emerald and Sapphire members, U.S. military personnel, or by paying at the door (USD79.00).

American Express The Centurion Lounge - Two lounges located in the international pre-security area, between Gates G and F1 (5:00 am to 11:00 pm), and in the domestic boarding area, between Gates 17 and 18 (5:00 am to 10:00 pm). Conference facilities, Wi-Fi, snacks, showers, bar, spa, kids’ area, computers, TV. Access: American Express Platinum or Centurion cardholders.

Lounge 19 - Ground floor, next to Gate 19, open 24 hours. Maximum stay: 3 hours. Shoe shine, massages, beauty services, TV, computers, snacks, air conditioning, showers, beverages, newspapers, magazines, phones, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership.

Salón Beyond Banamex - Concourse F, next to Gate 18. Open from 5:00 am to 11:00 pm. Wi-Fi, computers, food, TV, newspapers and magazines, beverages, family room. Access: Banamex cardholders.

Terraza by The Grand Lounge Elite - Available from 3:00 pm to 11:00 pm next to Gate 19. After security at entrance G, pass through the duty-free area and go down the escalators to boarding area H. Maximum stay is 3 hours. Shoe shine, massages, beauty services, luggage storage, TV, computers, snacks, air conditioning, showers, beverages, press, phones, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership.

The Grand Lounge Elite - After security at entrance G, turn right, pass through the duty-free corridor, and go down the stairs to Gate H. Open 24 hours, maximum stay 3 hours. Shoe shine, massages, beauty services, TV, snacks, air conditioning, showers, beverages, press, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership, Visa Platinum/Infinite/Signature cardholders, business or first class passengers of Air France, KLM, All Nippon Airways, Emirates, Iberia, Lufthansa, or Turkish Airlines, or by paying at the door.

The Lounge Mexico by Global Lounge Network - Open 24 hours next to Gate 31, after security at entrance J and the duty-free area. Maximum stay: 4 hours. TV, computers, snacks, air conditioning, beverages, phones, fax, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership, or by paying at the door (USD38.00).

United Club - Third level, Concourse H, next to Gate B19. Open from 2:30 am to 11:00 pm. Snacks, bar, Wi-Fi. Access: with United Club or Air Canada Maple Leaf Club membership, United Premier Gold/Premium Platinum/Premier 1K/Global Services members, United Airlines Polaris class passengers, first or business class passengers of Star Alliance airlines, Star Alliance Gold members, active U.S. military personnel, or by paying at the door.

VIPort Lounge - Open 24 hours. Located across from Gate 9 and to the right of Gate 1. Maximum stay: 3 hours. Kids’ area, quiet area, à la carte menu, printers, TV, computers, snacks, air conditioning, beverages, newspapers, magazines, phones, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership, or by paying at the door (USD36.00).

Terminal 2

Aeroméxico - Salón Premier - Two lounges located on the mezzanine level, one in the international area (open from 6:00 am to 12:00 pm) and another in the domestic sector (available from 6:00 am to 12:00 am). Spa, à la carte menu, TV, computers, snacks, showers, beverages, newspapers, magazines, phones, fax, Wi-Fi. Access: with Priority Pass, LoungeKey, Diners Club, or Salón Premier membership, Aeroméxico business class passengers, Club Premier Platinum/Corporate Platinum/Titanium members, first or business class passengers of SkyTeam airlines, SkyTeam Elite Plus members, or by paying at the door (USD43.00).

American Express The Centurion Lounge - After security, on the mezzanine level. Open from 5:00 am to 11:00 pm. Beverages, food, showers, spa, kids’ area, computers, TV, Wi-Fi. Access: American Express Platinum or Centurion cardholders.

HSBC Premier Lounge - After security, international area. Open from 5:30 am to 11:00 pm. Quiet areas, kids’ area, bar, workstations, snacks, beverages, Wi-Fi, air conditioning. Access: HSBC Premier/Premier Infinite/Premier World Elite/Titanium cardholders.

Salón Beyond Banamex - Mezzanine level of the international area. Open from 5:00 am to 11:00 pm. Wi-Fi, computers, food, TV, newspapers and magazines, beverages, family room. Access: Banamex cardholders.

Terraza Premier Aeroméxico by Heineken - Available from 5:30 am to 9:00 pm. After security, at the end of the corridor next to Gate B. À la carte menu, TV, snacks, air conditioning, beverages, newspapers, magazines, Wi-Fi. Access: with Priority Pass, LoungeKey, Diners Club, Salón Premier, or Aeroméxico Club Premier Platinum/Corporate Platinum/Titanium membership, Aeroméxico business class passengers, first or business class passengers of SkyTeam airlines, SkyTeam Elite Plus members.

VIPort Lounge - Open 24 hours and located next to Gate 75, to the left after security. Maximum stay: 3 hours. Massage chairs, TV, computers, snacks, air conditioning, beverages, press, Wi-Fi. Access: with Priority Pass, LoungeKey, or Diners Club membership, or by paying at the door (USD36.00).  VIP LOUNGE PASS

Facilities and other services

Financial services

The airport has banks (8:00 am to 8:00 pm), currency exchange offices (24 hours), ATMs, postal services, VIP lounges, mobile phone services, printing and photocopying, internet kiosks, and free Wi-Fi access. The Hilton and NH hotels, located within the premises, offer business and meeting facilities.

Where to eat?

The airport offers a wide variety of restaurants, fast food outlets, bars, and cafés, several of which are open 24 hours.

Is there duty-free and other shops?

There are numerous options, with duty-free stores in both terminals and convenience stores, clothing, accessories, footwear, gifts, books, magazines, music, jewelry, alcoholic beverages, cosmetics, perfumes, travel items, electronics, sweets.

Is there a baggage wrapping service?

The airport offers protective luggage wrapping service on the ground floor of Terminal 1, from 3:00 am to 11:00 pm (Tel +52 55 2643 7981 / 7982 / 5877).

Left-luggage services at Benito Juárez Airport

The luggage storage service is available 24 hours next to gate E41 of Terminal 1 (Tel +52 55 5802 8467) and gates A45 and A46 of Terminal 2 (Tel +52 55 4313 0259).

Where are lost items received?

Lost and found counters are located above door 2 of Terminal 1 (Tel +52 55 2482 2400 ext. 2289; email: [email protected]) and between doors 1 and 2 of Terminal 2 (Tel +52 55 2598 7000 ext. 7169; email: [email protected]), available Monday to Friday from 8:00 am to 8:00 pm and Saturday and Sunday from 9:00 am to 5:00 pm.

Other services

Pharmacies, medical clinics, travel agencies, shoeshine, beauty salon, massage rooms, lotteries, spa.

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