Mexico City international airport (MEX)
Content written by
German Giudici
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Creator of the Aeropuertos del Mundo website network since 2007.
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide
Benito Juárez International Airport of Mexico City, opened on May 15, 1931, is the most important in Mexico and the busiest in Latin America. It serves not only Mexico City but a large part of the country. Besides concentrating domestic flights, it operates numerous international destinations within the Americas, Europe, the Middle East, and the Far East.
Official website: aicm.com.mx
Terminals: 2. Terminal 1 (domestic and international flights) and Terminal 2 (Aeroméxico and its SkyTeam partners), open 24 hours.
There are public buses connecting both buildings, located 3 km (1.9 miles) apart from each other. The Aerotrén is a free service that can only be used by connecting passengers with electronic reservation key, ticket, and/or boarding pass; it operates every 10 minutes from 5:00 am to 11:00 pm. See terminal connection
Annual traffic (2025): 44.6 million passengers.
Phone: +52 55 2482 2424 / 2598 7000.
Information and tourism: Information counters in the arrivals and departures halls of both terminals and next to the fast food area of Terminal 1, available from 6:30 am to 10:00 pm. On the ground floor of both terminals there are tourist information booths, open from 9:00 am to 6:00 pm (Tel +52 55 2599 0704).
Location
The airport is located in the town of Peñón de los Baños, within the Venustiano Carranza borough, 5 km (3.1 miles) east of the Historic Center of Mexico City.
See MapParking services at Mexico City international airport (MEX)
Inside Benito Juárez International Airport (AICM) there are three parking areas with sections for short and long stays. All operate 24 hours a day and have closed-circuit TV security systems, restrooms, elevators, check-in area, and prepaid cashiers.
AICM official parking lots
- Terminal 1 Domestic Parking - In front of gates 1 and 2 of the building, in the domestic arrivals area. Offers valet parking service.
- Terminal 1 International Parking - Located in front of the international area, next to the bus stop.
- Terminal 2 Parking - Inside the terminal facilities and divided into two modules: one on the ground floor (arrivals) and the other on the upper floor (departures).
Check updated rates for official parking lots
Park 'n Fly Parking
It is a private parking service located just 10 minutes from Terminal 1 and 15 minutes from Terminal 2. It includes passenger shuttle service to and from the terminal.
Waiting and pickup point when returning from a trip:
- Terminal 1: Gate 4
- Terminal 2: Gate 4 (ground floor)
Hours: The parking lot is available 24 hours a day, 365 days a year, and is covered.
Rates and Service:
- First 24 hours: $280.00 MXN ($260 with advance reservation of at least 2 days)
- From 72 hours onward: $200.00 MXN for each additional 24 hours ($190 with advance reservation)
- Shuttle included: The price includes round-trip transportation to both terminals.
Facilities for passengers with special needs
Benito Juárez International Airport (AICM) has ramps, elevators, moving walkways, escalators, adapted telephones and restrooms, Braille signage, and reserved parking spaces near the terminals.
The airport's infrastructure is prepared to receive all passengers, with special attention to those requiring additional assistance.
Reduced mobility and special assistance
AICM has mini-vehicles for transporting people with reduced mobility, pregnant women, seniors, people accompanied by minors, and passengers who have difficulty walking.
The mini-vehicle service operates in the concourses of Terminal 1 and Terminal 2, with an estimated transfer time of 5 to 15 minutes.
24-hour WhatsApp helpline: Terminal 1: 55 2859 4544 / Terminal 2: 55 1245 7797.
Inclusive security checkpoint
As part of the 2025-2026 remodeling, AICM reopened the "Golfo" Passenger Inspection Post in Terminal 1, which now has a lane specially equipped for serving people with disabilities.
Medical and emergency service
The airport has an emergency medical service, equipped with the necessary personnel, equipment, and supplies to handle any incident that may arise during the holiday season.
Nursing mothers and travelers with babies
AICM has nursing rooms in both terminals. It is recommended to check the exact location of these spaces at the information desks. Passengers needing to heat food or bottles can request assistance at food outlets or information counters.
Seniors
Airlines offer special services for seniors, consisting of accompaniment to the plane or wheelchair service. Passengers requiring wheelchairs must contact their airline before traveling.
Seniors have reserved parking spaces near the terminals and can request the mini-vehicle service inside the airport.
Unaccompanied minors
Airlines offer special services for minors traveling without an adult, consisting of accompaniment to the plane. It is mandatory to contact the airline in advance to inquire about specific requirements, forms, and fees.
Autism and sensory sensitivities
If traveling with a passenger with autism spectrum disorder (ASD), it is recommended to contact the airline before the flight to inform them of the condition and request special assistance. The new "Golfo" security checkpoint in Terminal 1 offers a lane equipped for people with disabilities, which can be an option to reduce stress during inspection.
Visual impairment
The airport has Braille signage. It is recommended to request assistance from the airline in advance to receive accompaniment from check-in to the boarding gate.
Service animals
Service animals (guide dogs, assistance dogs) are allowed in all areas of the airport and on board flights. It is recommended to notify the airline at the time of booking and bring the animal's updated health documentation.
Passenger Support Program
AICM maintains the active Passenger Support Program, with 40 collaborators (19 of them in wheelchairs) who guide travelers on: airline and counter locations, Migration and Customs areas, taxi services, last waiting rooms, and inspection points.
Latest updates: June 06, 2026
Airports in Mexico