FAQs
Tokyo (NRT) airport
Answers to the Frequently Asked Questions about Narita Tokyo airport (NRT)
What are the terminals, contact information and location?
Which flights depart today?
Which flights arrive today?
Which car rental companies operate at the airport?
What services, facilities and lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
What accessibility services and facilities are available?
What airlines serve the airport?
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More Specific Frequently Asked Questions
The fastest options are the Skyliner train (41 minutes to Ueno) and the Narita Express (N'EX) (53 minutes to Tokyo Station). For a more affordable alternative, the Airport Bus TYO-NRT connects with Tokyo Station and Ginza at a lower fare.
A free shuttle bus service connects all three terminals, with frequencies ranging from 7 to 20 minutes. In addition, Terminals 2 and 3 are linked by a covered pedestrian walkway that can be crossed on foot in approximately 10-15 minutes.
Yes. The airport provides free and unlimited Wi-Fi throughout all terminals under the network name "FreeWiFi-Narita". You will also find numerous USB charging points and complimentary power sockets in the waiting areas and near the boarding gates.
Yes. Japan has an efficient luggage delivery service known as Takkyubin. You can visit the JAL ABC or Yamato Transport counters in the arrivals area to send your luggage directly to your hotel in any city across the country.
Currency exchange offices (GPA, Travelex and local banks) are available in the arrivals and departures levels of all three terminals. For cash withdrawals, 7-Bank and Aeon Bank cash machines are the most recommended, as they accept the majority of international cards.
You will find several telecommunications counters and SIM card vending machines in the arrivals areas of all terminals. There you can purchase tourist SIM cards or rent Pocket Wi-Fi devices.
Yes. Paid shower facilities are available on the second floor of Terminals 1 and 2. They are generally open from 7:00 am to 9:00 pm. If you need a shower outside these hours, the Nine Hours capsule hotel in Terminal 2 offers this service 24 hours a day.
If you have lost an item in the airport's public areas, you should contact the lost property office for the relevant terminal or complete the official contact form. If the item was lost on board an aircraft, you should contact your airline directly.
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Latest updates: June 12, 2026
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General Information
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Facilities and Lounges
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Overnight Stay
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Disabled Passengers
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