Denpasar airport (DPS)

I Gusti Ngurah Rai International Airport (DPS), also known as Denpasar Airport and opened on 1 August 1968, is the main gateway to the island of Bali and the second busiest airport in Indonesia. Its strategic location connects it with the main hubs of Asia, Oceania and the Middle East, operating direct flights to key destinations such as Singapore, Kuala Lumpur, Bangkok, Tokyo, Seoul, Sydney, Melbourne, Perth, Dubai and Doha, in addition to an extensive domestic network serving cities such as Jakarta and Surabaya.

Official Website: ngurahrai.injourneyairports.id

Telephone: 172

+62 0 816 770 172

Social Media:

Terminals

The airport has two passenger terminals located in adjoining buildings, allowing easy access on foot between the two structures:

• International Terminal: This is the newest and largest facility within the complex, operating 24 hours a day.
• Domestic Terminal: It handles exclusively flights within the Indonesian archipelago. Unlike the international terminal, operations cease overnight after the arrival of the last scheduled flight.

Annual passenger traffic (2024): 23.9 million passengers.

Information Desks

General information desks are available in the arrivals areas of both terminals. In addition, the arrivals hall of the International Terminal houses a tourism office dedicated to assisting foreign passengers with enquiries about the island.

 Location

The airport is located in Tuban, between Kuta and Jimbaran, in the south of Bali, 13 km (8.1 miles) south-west of the city of Denpasar.

Parking services at Denpasar airport (DPS)

Bali Airport offers various parking options for both short- and long-term stays, with separate areas for cars, motorcycles and coaches, operating 24 hours a day.

Multi-Level Car Park (MLCP)

This five-storey building is reserved exclusively for cars and is located on the northern side of the complex, opposite the International Terminal. This covered facility is ideal for protecting vehicles from the weather and provides direct access to the check-in areas via pedestrian walkways.

Premium Parking

Located outdoors directly in front of the Domestic Terminal arrivals area. This section is intended for passengers seeking the quickest and closest possible access to the terminal and carries a higher tariff reflecting the convenience of its location.

Motorcycle Parking

Given the high number of two-wheeled vehicles in Bali, the airport provides extensive dedicated motorcycle parking areas distributed across the northern and southern sections of the airport grounds. These spaces accommodate both hourly parking and multi-day stays.

Coach Parking

Specific areas are designated for large vehicles and group transport, allowing passengers to board and alight in an orderly manner close to the terminals.

Payment methods: The charging system is automated and requires the use of electronic payment cards (E-money, Flazz, TapCash or Brizzi). Drivers are advised to ensure they have sufficient balance before exiting.

You can check the current rates and additional details on the airport's official website.

Facilities for passengers with special needs

I Gusti Ngurah Rai Airport provides facilities and services for passengers with reduced mobility or special needs. To ensure appropriate assistance, it is recommended that support be requested in advance through your airline.

Assistance and Mobility

The airport features lifts, ramps and electric vehicles for transporting passengers with mobility difficulties. Wheelchairs are also available upon request. Priority lanes and dedicated waiting areas are provided to facilitate check-in, security and boarding procedures.

Services for Sensory Disabilities

Customer service and airport security staff have received training in sign language to improve assistance for passengers with hearing impairments. In addition, waiting rooms with textured walls have been introduced to provide a more inclusive experience for visually impaired passengers.

Parking

Dedicated parking spaces for people with disabilities, identified by blue markings, are available in both the arrivals and departures areas.

Families and Other Passengers

The airport also provides priority assistance for families with young children, elderly passengers, pregnant women and unaccompanied minors. These services should be requested in advance through the airline.

Premium Assistance Services

For passengers seeking a more personalised experience, certain banks offer exclusive Meet & Greet services at the airport. For example, Mandiri Private and Priority customers may access premium assistance that includes support during check-in, baggage handling and escort services to the lounge or boarding gate.