FAQs
Denpasar
(DPS) airport
Answers to the Frequently Asked Questions about Denpasar airport (DPS)
What are the terminals, contact information and location?
Which flights depart today?
Which flights arrive today?
Which car rental companies operate at the airport?
What services, facilities and lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
What accessibility services and facilities are available?
What airlines serve the airport?
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More Specific Frequently Asked Questions
The most common option is to use the airport's official taxis, which operate with a prepaid system through counters located outside the terminals. You may also choose Blue Bird taxis or ride-hailing services. The journey to Kuta takes around 15-20 minutes, to Seminyak approximately 30-45 minutes, and to Ubud between 1 and 1.5 hours, depending on traffic conditions.
Ride-hailing applications are fully authorised. Both Grab and Gojek have dedicated pick-up points and official waiting lounges (Grab Lounge and Gojek Lounge) located near the public arrivals exits of both terminals. After booking your ride through the app, simply follow the signs to the designated pick-up areas.
Yes, the airport provides free and unlimited Wi-Fi access for all passengers. Simply search for the airport's official network in your device settings and follow the connection instructions on the welcome portal.
Tourist SIM cards can be purchased from kiosks operated by local providers (such as Telkomsel or XL) located immediately after customs control in the International Terminal and in the public hall of the Domestic Terminal. You will need to present your passport and register your device.
Yes, there is a left luggage facility located in the International Terminal arrivals area. It operates 24 hours a day and allows passengers to store baggage for a few hours or several days for a daily fee. Similar services are also available in the departure areas of both terminals, although with more limited opening hours.
Currency exchange offices operating 24 hours a day are available in the international arrivals area. There are also numerous cash machines from local and international banks throughout the public areas of both terminals, accepting Visa and Mastercard cards.
Yes, the International Terminal is open 24 hours a day. For a more comfortable stay, you can use the PassGo Digital Airport Hotel (capsule hotel) inside the International Terminal or the Novotel, which is directly connected to the terminals. If you prefer the public areas, the food court on Level 3 is usually the most popular spot among overnight travellers.
If you have left a personal item in the public areas, you should contact the general information desks. If the issue concerns checked baggage (damage or loss), you must speak directly with your airline staff in the baggage reclaim area before leaving customs.
AERO, our 24/7 airport assistant.
Latest updates: June 9, 2026
Booking accommodation
General Information
Departures
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Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
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