FAQs
Moscow (SVO) airport

The fastest and most reliable option is the Aeroexpress train, which connects the airport with Belorussky station in approximately 35–50 minutes. Trains depart every 30–40 minutes from the stations located in Terminals B, C and E. You can also take the express bus (route 1195), which reaches the Khovrino metro station in about 20 minutes.

Yes, the airport provides a free and unlimited Wi-Fi network throughout all its terminals. To connect, select the airport’s official network and follow the validation steps on the access portal.

The airport has a free automated underground train connecting the Northern Complex (Terminals B and C) with the Southern Complex (Terminals D, E and F). The journey takes about 4 minutes and operates 24 hours a day with frequent departures.

Important note: Due to current financial restrictions, Visa, Mastercard and American Express cards issued outside Russia do not work in shops or ATMs within the country. Travellers are advised to carry cash (roubles), use cards from the MIR system or UnionPay cards issued by non-sanctioned banks.

There are left luggage services open 24 hours a day on the first floor of Terminal B and in the Aeroexpress building. It is an ideal option if you have a long layover and want to visit the city without carrying your bags.

Yes, in addition to lounges open 24 hours a day, there are capsule hotels such as GettSleep (Terminal C) and Aerosleep (Terminal B) that can be rented by the hour. For a more traditional rest, the V Express hotel is located in the transit area of Terminal E.

If you lose something inside the facilities, you should go to the Lost Property office located on the first floor of Terminal B. You can also check the relevant section on the airport’s official website for assistance.