Redmond airport (RDM)

Redmond Municipal Airport / Roberts Field (IATA: RDM, ICAO: KRDM), opened in 1940, is the primary commercial airport in Central Oregon. It hosts domestic flights connecting the region to major airline hubs across the Western and Central United States.

Official Website: flyrdm.com

Telephone: +1 541-504-3499

Email: [email protected]

Social Media:

Terminals

The airport operates from a single passenger terminal building open 24 hours a day. The TSA passenger security checkpoint opens daily 90 minutes prior to the first scheduled departure and closes following the departure of the last flight of the evening.

Annual passenger traffic (2025): 1,3 millon passengers.

Information Desks

Inside the terminal, travelers can visit the Visit Central Oregon information counter for regional travel guidance and airport assistance.

 Location

The airport is located 3.5 km (2 miles) southeast of downtown Redmond and approximately 26 km (16 miles) north of Bend, in Deschutes County, Oregon.

What services does Redmond airport (RDM) offer?

Roberts Field provides a selection of traveler amenities throughout its passenger facilities:

Financial Services and Connectivity

• Wi-Fi: complimentary wireless internet access is available throughout the terminal building.
• ATMs: located in the public terminal lobby.
• Charging Stations: electrical outlets and USB charging hubs are located in the boarding lounge.

Dining

• Avalon Aeropub: a full-service family restaurant and bar located on the second level of the departure lounge (post-security), open daily from 5:30 am to 6:00 pm.
• Grab-and-go coffee and snack kiosks located in the terminal.

Shopping

• Dancing River Marketplace: offers coffee, travel snacks, regional gifts, reading materials, and Oregon souvenirs in the main lobby and the boarding concourse.

Baggage Services

• Luggage Storage: for security reasons, the airport does not provide left-luggage lockers or storage facilities.
• Lost and Found: items misplaced in public areas or parking facilities are logged via the Chargerback platform or through the airport administration office (+1 541-504-3499, Monday through Friday from 8:00 am to 4:00 pm). Valuables valued over $250 are transferred to the Redmond Police Department.

Additional Amenities

• Kid-Port: a designated play area for families traveling with young children.
• FlyBrary: a complimentary community book exchange kiosk ("take a book, leave a book").
• Conference and meeting facilities available for reservation.

Public and private transportation

The airport is situated roughly 5 minutes by road from downtown Redmond and approximately 20 minutes from the city of Bend.

Regional Buses and Shuttles

Several transit operators provide scheduled and on-demand connections across Central Oregon and beyond:

• Pacific Crest Bus Lines: connects the airport and region with intercity destinations.
• Central Oregon Breeze: daily scheduled service to Bend, Terrebonne, Madras, Warm Springs, Welches, Sandy, Gresham, and Portland.
• Redmond Airport Shuttle: shared-ride and private service to regional resorts and towns (fares to Bend average USD 36.00 to 39.00).
• Other authorized shuttle and charter providers include Cascades East Transit, CATS, Destination Transportation, Don's Town & Country Shuttle, Enviro Shuttle, Grant County Transport, Modus Transportation, Mt. Hood Teleporter, NW Navigator, RDM Shuttle, and TAC Transportation.
• Rail connections: Ground links connect travelers to regional Amtrak rail services serving Bend and neighboring areas.

Taxis and Private Cars

The designated taxi and private car pickup area is located outside the terminal, adjacent to the main parking lot. Authorized licensed operators include Redmond Taxi Service, Taxis of Bend, All Service Airport and Taxi, Black Diamond CLS, Cascade Private Car Service, Exquisite Limo Bend, Ride With Chris, Ride with Julie, SK Travels, and Sunriver Towncars and Tours. Journey time to downtown Redmond is 5 to 10 minutes.

Ridesharing

Uber and Lyft operate at RDM. Passenger drop-off and pick-up zones are located along curbside north outside the terminal building.

Car rental agencies

Rental car counters are conveniently situated inside the terminal in the baggage claim area. Vehicle pickup and returns are handled in the adjacent north lot on Jesse Butler Circle.

On-Site Rental Agencies

• Alamo: open Monday through Friday 8:00 am to 0:30 am, weekends 9:00 am to 0:30 am.
• Avis: open Sunday through Friday 8:00 am to 0:45 am, Saturdays 9:00 am to 0:45 am.
• Budget: open Sunday through Friday 8:00 am to 0:45 am, Saturdays 9:00 am to 0:45 am.
• Enterprise: open Monday through Friday 8:00 am to 0:30 am, weekends 9:00 am to 0:30 am.
• Hertz: open daily 8:00 am to 0:30 am.
• National: open Monday through Friday 8:00 am to 0:30 am, weekends 9:00 am to 0:30 am.

Parking services at Redmond airport (RDM)

Passenger parking is situated directly opposite and adjacent to the terminal building across two designated surface parking facilities:

Parking Facilities

• Main Terminal Parking Lot: located immediately across from the terminal for short- and long-term parking. Staffed toll booths operate 24/7, accepting cash, Visa, MasterCard, Discover, and AMEX. Checks are not accepted.
• Credit Card Only Lot: automated surface lot situated toward the southern end of the airport campus, accepting card payments only.
• Cell Phone Waiting Area: a complimentary staging lot for drivers awaiting arriving passengers; vehicles must remain attended.

Standard Parking Rates

• First 30 minutes: Free in the main terminal lot.
• 31 to 60 minutes: USD 2.00.
• Each additional hour: USD 2.00.
• Maximum daily rate (24-hour period): USD 24.00.

Official parking fees and lot map

Facilities for passengers with special needs

Redmond Municipal Airport complies with all federal accessibility guidelines and offers specialized services for travelers requiring extra support:

Physical Accessibility

The terminal features level access ramps, automated entry doors, and ADA-compliant family and accessible restrooms located both before and after the security checkpoint.

Wheelchair Assistance

Wheelchair services must be coordinated directly through your airline upon booking or at least 48 hours prior to flight departure. Note that airport personnel do not provide curbside-to-ticket-counter wheelchair service; travelers requiring assistance should plan to arrive with a companion if curbside help is needed. Airline staff will assist from the check-in counter through security to the boarding gate, as well as at baggage claim.

Hidden Disabilities and Visual Support

• Hidden Disabilities Sunflower Program: RDM actively participates in the Sunflower Program, providing complimentary lanyards for travelers with hidden conditions. To request a lanyard or information, contact [email protected] or call +1 541-504-3499.
• Aira Access: blind or low-vision passengers can access the Aira remote visual interpreting mobile service within the airport at no cost.
• TSA Cares: dedicated checkpoint passenger assistance can be arranged by calling +1 855-787-2227 at least 72 hours before departure.

Nursing Room

A private post-security Nursing Room is equipped with a comfortable glider, changing counter, sink, toys, and a sensory kit for nursing parents.

Unaccompanied Minors

Airline-specific guidelines and supervision fees apply to minors traveling alone. Check directly with the operating airline.