Portland airport (PDX)

Portland International Airport (PDX) is the largest and busiest airport in the state of Oregon. Acclaimed for its innovative timber roof architecture and focus on sustainability, it connects to more than 80 direct destinations across the United States, alongside international nonstop routes to Canada, Mexico, and Europe.

Official Website: flypdx.com

Telephone: +1 503 460 4234 / Toll-free: +1 877 739 4636

Social Media:

Terminals

The airport operates via a single unified main terminal that branches into four boarding concourses: Concourses B and C (south side) and Concourses D and E (north side). All concourses are sheltered under the same structure and joined by a post-security concourse connector, allowing passengers to move between gate areas without having to exit security. The public landside terminal remains open 24 hours.

Annual Passenger Traffic (2025): 18.56 million passengers.

Information Points

Information counters are located on the baggage claim / arrivals level (North and South desks, alongside the central Travel Oregon Welcome Center). Additionally, blue-coated Volunteer Navigators provide guidance across the facility, supported by white courtesy phones available for round-the-clock customer assistance.

 Location

The airport is located just south of the Columbia River in Multnomah County, 6 miles (10 km) northeast of downtown Portland.

Car rental agencies

Car rental services are centralized inside the Rental Car Center (RCC) on the airport campus. The facility is directly accessible on foot from the baggage claim area via covered pedestrian tunnels, with no shuttle bus required.

Rental Companies

The following companies maintain customer service counters in the RCC:

• Alamo (5:30 am to 2:00 am)
• Avis (5:00 am to 1:00 am)
• Budget (5:00 am to 1:00 am)
• Dollar (6:00 am to 1:00 am)
• Enterprise (5:30 am to 2:00 am)
• Hertz / Thrifty (6:00 am to 1:00 am)
• National (5:30 am to 2:00 am)
• Payless (5:00 am to 1:00 am)
• Sixt (7:00 am to 1:00 am)
• Zipcar

To return a rental car, approach along the lower airport roadway following overhead signs toward Rental Car Return on the assigned parking garage levels.

Parking services at Portland airport (PDX)

Parking facilities at PDX are managed by the Port of Portland and operate on a first-come, first-served basis (no advance reservations required). Lots are open 24 hours with round-the-clock patrol. Further details: Tel. +1 503 460 4234. Check current official rates

Parking Lots

• Short-Term Parking (Garage P1): Located directly across from the terminal building for hourly and day parking. Connected via 4th-floor skybridges and ground-level covered pedestrian tunnels. Rate: USD 4.00/hour, USD 30.00/day.
• Long-Term Parking: Multi-level garage situated behind Short-Term, connected to the main terminal via north and south pedestrian tunnels. Rate: USD 4.00/hour, USD 24.00/day.
• Economy Lot: Uncovered surface lot for extended stays, served by 24-hour free shuttle buses running every 7-9 minutes (every 15 minutes overnight). Rate: USD 4.00/hour, USD 15.00/day.
• Valet Parking: Curbside valet drop-off located on the upper departures roadway. Rate: USD 10.00/hour, USD 45.00/day.

Important Considerations

Cell Phone Waiting Area: Free waiting lot located along the terminal roadway for motorists awaiting arriving passengers (maximum wait of 30 minutes; vehicles must remain attended).
Motorcycles and Bicycles: Free covered parking spaces provided near the terminal.
Additional Services: Electric vehicle (EV) charging stations available in Short-Term and Long-Term garages, along with complimentary vehicle support (battery jump-starts and tire inflation) provided by parking staff.

Facilities for passengers with special needs

Portland International Airport provides a wide range of accessibility features and support programs to ensure smooth travel for all passengers.

Special Assistance Requests

Wheelchair service and mobility assistance should be requested directly through your airline prior to travel or by calling airport dispatch at +1 503 460 4300. In terminal parking garages, elevator call buttons are available on columns to request wheelchair assistance immediately upon arrival.

Infrastructure and Physical Accessibility

The facility features step-free ramp access, wide corridors, moving walkways, Braille-equipped elevators, accessible family restrooms, lowered drinking fountains, and visual paging displays. Airport parking shuttle buses are low-floor and equipped with mechanical boarding ramps.

Hidden Disabilities Sunflower

PDX actively participates in the Hidden Disabilities Sunflower scheme. Travelers with non-apparent disabilities (such as autism, hearing impairment, or chronic fatigue) can collect a free sunflower lanyard at any airline check-in desk or at the Travel Oregon Welcome Center in baggage claim.

Sensory Room and Lactation Suites

A quiet, soundproof Sensory Room is located in Concourse D next to Gate D10, open 24/7 with dimmable lighting, sensory tactile features, and an aircraft cabin mock-up. Sensory bags with noise-canceling headphones and stress tools are available upon request at security supervision desks and the welcome center. Private, fully equipped lactation rooms are located in concourses C, E, and South Concession Hall.

Animal Therapy Program

Therapy dogs from the DoveLewis program and therapy llamas and alpacas from Mountain Peaks Therapy regularly tour the concourses to provide comforting interaction for passengers.