Newcastle airport (NCL)

Newcastle International Airport (NCL), opened on 26 July 1935, is the most important air terminal in the north-east of England and serves a wide region that includes Cumbria and southern Scotland. Its route network includes domestic destinations and a wide range of international flights to Europe, North America, the Caribbean, North Africa and the Middle East.

Official Website: newcastleairport.com

Telephone: +44 191 214 3333

Social Media:

Terminals

The airport has a single-level passenger terminal, which remains open 24 hours a day and handles all check-in, security, arrivals and departures operations.

Annual Traffic (2024): 5.1 million passengers.

Information Points

The information desk is located on the ground floor of the terminal, in the check-in area, near the main entrance. Assistance is provided there regarding flight status and the airport’s general services.

 Location

The airport is located in Woolsington, 12.4 km (7.7 miles) north-west of Newcastle city centre.

Parking services at Newcastle airport (NCL)

The airport offers a wide range of parking options tailored to different needs and budgets. All parking areas are monitored 24 hours a day and feature lighting and CCTV cameras to ensure vehicle security.

Short Stays

• Short Stay 1: Located directly opposite the terminal and check-in area. It is the most convenient option for short trips or for those wishing to be as close as possible to the main building.
• Short Stay 2: Situated just a few minutes’ walk from the terminal. This area features number plate recognition cameras to facilitate entry and exit for users who have pre-booked their parking.

Long Stay

This is the most economical option for trips of a week or more. It is located a few minutes from the main building and has a complimentary shuttle bus service connecting the car park with the terminal on a regular basis, although it is also possible to walk there in approximately 5–10 minutes.

Premium and Fast Track Services

• Fast Track: Located in the area closest to the terminal entrance. When booking this space, passes for the Fast Track security lane are usually included, helping you move through the airport more quickly.
• Meet & Greet: Official valet parking service. Passengers hand over their vehicle keys at a designated point next to the terminal, and airport staff park the vehicle in a secure area, returning it to the same location upon their return.

Drop-off and Pick-up (Express Car Park)

Located immediately outside the terminal, the Express Car Park is the area specifically designated for the quick drop-off and pick-up of passengers. It is designed for rapid vehicle turnover.

Bicycles and Motorcycles: The airport provides designated areas for the free parking of bicycles and motorcycles, encouraging sustainable transport options.

Check availability and book your parking space

Facilities for passengers with special needs

Newcastle Airport is committed to accessibility and offers a wide range of services designed to ensure a smooth travel experience for people with reduced mobility and physical or sensory disabilities.

Requesting Assistance

It is essential to notify your airline or travel agent of any special assistance requirements at least 48 hours before your scheduled flight departure. Upon arrival at the airport, you can request help via the call points located in the short- and long-stay car parks, as well as at the main terminal entrances.

Key Facilities

• Eagle Wing: A waiting lounge dedicated exclusively to passengers requiring assistance, located in the departures area. This space provides a calm and comfortable environment before the flight.
• Changing Places: The airport provides a high-specification sanitary facility located in the departures area, equipped with a height-adjustable changing bench, a ceiling hoist and sufficient space for the passenger and up to two carers.
• Hidden Disabilities: The airport participates in the Sunflower Lanyard programme. You can request a lanyard free of charge at the assistance desk so staff can discreetly recognise that you may need additional support or more time during airport procedures.
• Sensory Room: A space designed for passengers with autism or other sensory needs, providing a calm refuge from the noise and activity of the terminal.

Accessibility and Assistance Dogs

All airport car parks have designated spaces for Blue Badge holders, located as close as possible to access routes or assistance points. Certified assistance dogs are also permitted, provided arrangements have been made in advance with the airline and the necessary health and documentation requirements are met.