Coronavirus Answers and Frequently Asked Questions for Passengers at Milan Malpensa airport (MXP)
What documentation and requirements related to Covid-19 do I need to meet, either to arrive or depart from the airport?
For passengers arriving in Italy from abroad, they must fill in an Affidavit FORM and present it to the airline before boarding. To find out all the exceptions related to self-isolation, visit the Ministry of Foreign Affairs.
All passengers on flights within Italy departing to or from one of the Regions identified in the red and orange zones must present the following self-declaration FORM .
It is necessary to arrive at the airport with the completed self-declaration form: it will be verified by Police personnel before going through the security control. So, get to the airport early.
PERIOD OF SELF-ISOLATION AND HISO TESTS FOR PASSENGERS ARRIVING IN ITALY
Passengers from the EU, Schengen or associated countries are no longer subject to fiduciary isolation unless they have stayed in different countries for the 14 days before entering Italy.
For more information on the latest travel restriction regulations, required documents, self-isolation period and swab tests for passengers CLICK HERE . On the other hand, Terminal 2 remains closed.
What is the best way to connect the airport to the center of Milan by public transport?Buses are the cheap option (10 euros - one way) and take between 40 and 50 minutes in / from Malpensa airport and Milan central station (Milano centrale). The companies are: Terravision, Malpensa Bus Express and Malpensa Shuttle.
Where is the Uber Milan Airport pickup location?Uber pickup locations at airports are subject to change, so to find your pickup location, always check the Uber app after requesting a ride. Estimated fare from / to Malpensa airport and Milan city center 99 euros (price may be affected by weather, traffic and other factors).
Is there free internet access?Milan Malpensa airport offers wifi to all passengers for free and with no time limit. Just turn on your device and look for the MALPENSA FREE WI-FI WiFi network
How to get to/from Malpensa and Bergamo airport?The Orio Shuttle express bus service connects the Malpensa and Bergamo airports with various daily services at a cost of 20 euros per section and 90 minutes the estimated duration of the journey.
How to transfer between the terminals?A free bus service is available for transfers from Terminal 1 to Terminal 2 and vice versa. It operates 24 hours a day, 7 days a week, with a frequency of approximately 7 minutes from 6:00 a.m. at 11.00 p.m., and approximately 30 minutes from 11.00 p.m. at 6:00 a.m. Additionally, there is a rail connection between Malpensa Terminals 1 and 2 available daily from 4:27 a.m. at 00:20 a.m. and it is free for each passenger in possession of a valid ticket from one of the two Malpensa Terminals.
What to do in case of a long layover?There are many shops, restaurants, bars and cafes (the Briciole bar is open 24 hours on T1). There are 5 VIP lounges available in Terminal 1 that provide exclusive services, comfort and convenience in a relaxed atmosphere. In addition, there are two hotels: Sheraton Milan Malpensa in T1 and Moxy Milan in T2.
How to get to/from Malpensa to Linate airport by bus?The Malpensa Shuttle AIR PULLMAN service connects the Malpensa and Linate airports for 13 euros. Frequency: 8.30 a.m., 11.15 a.m., 1.40 p.m., 4.30 p.m., 6.40 p.m. Journey duration: 70-90 minutes.
What to do in case of loss of valuables or luggage?In case of loss of documentation or personal belongings within the terminal, you must fill in the lost object form . If your luggage or personal effects were lost or damaged during the flight, you should contact your airline.
Is there a luggage storage service?CORES - tel: (+39) 02 74867277 - Ground floor - Arrivals B: open every day from 6:00 to 22:00.
Is there any free parking area in Malpensa airport?There is a free access area called Area 10 Minuti (10 minute area) for passengers to drop off and pick up. Passengers with reduced mobility or any disability can use this area for up to 4 hours of stay. You must fill out a form within 72 hours of your stay in Area 10 minuti.
Are there currency exchange bureaus and banking services?Both Terminal 1 and 2 have currency exchange services, bank offices, ATMs and tax refund (VAT Refund).
Are there pharmacies and First Aid Services?At Terminal 1 Ground Floor - Telephone: (+39) 02 58580287 Arrivals: open every day from 8:00 a.m. to 8:00 p.m. First floor - Telephone: (+39) 02 58582221 Departures B: open every day from 8:00 a.m. to 8:00 p.m. Also, there is a FIRST AID - on the lower floor -1, south side. Telephone: (+39) 02 748624.02 - 09 In Terminal 2 PHARMACY Open every day from 08.00 to 20.00 - Telephone: (+39) 02 58583013 Ground floor - Check-in: open every day from 5:00 a.m. to 7:00 p.m. FIRST AID - Telephone: (+39) 02 74854444 Ground floor - Outside terminal
Latest updates: June 11, 2021