Coronavirus and FAQs at (MTY) airport

Coronavirus Answers and Frequently Asked Questions for Passengers at Monterrey airport (MTY)

IMPORTANT: The information provided below is only a quick guide, but it may be subject to change due to permanent changes in the health situation. Therefore, always corroborate the information with the official entities and the airline with which you intend to travel to and also check if at the time of your trip, the country you are coming from is not within the list of High Risk Countries.
 

Covid-19: Regulations for travel to Mexico

There are no entry restrictions for foreign visitors. nor established requirements, such as quarantine or health tests.

However, all passengers are subject to health checks upon arrival, such as temperature checks and visual screening. Further health testing or quarantine may be required for those showing symptoms of COVID-19. 

On the other hand, passengers who arrive or depart from the airport are requested to register  HERE


Monterrey International Airport (MTY) has three terminals:
– Terminal A: It is the main terminal at the MTY Airport. It operates with international flights and some domestic ones.
– Terminal B: Processes all flights of Skyteam members.
– Terminal C: This terminal operates exclusively with low-cost flights from the VivaAerobús airlines.

A free shuttle service connects all the terminals and parking lots from 5am to midnight.

There are different collective van services that transfer passengers between the airport and the center in 40 minutes, such as: TOTSA, TPA, SUBURBAN, EJECUTIVO, GOLDEN. There is also a door-to-door service to hotels and homes. See more

The arrivals area is usually the meeting point with the Uber driver. However, it is recommended to coordinate with the driver beforehand. Fares to the downtown area, both in regular taxis and in Uber, are around 300 MXN.

The “FreeWifi by Sitwifi” network service is free and for an unlimited time at the terminal.

There are many shops, some duty free as well as restaurants, snack bars and cafes. The vast majority of gastronomic and commercial establishments are open from 6 am to 10 pm or during flight hours. There is only one convenience store (Hudson News) available 24 hours a day in Terminal C. In turn, the airport has VIP lounges available from 5 am to 10 pm. The VIP lounges represent a great option for a long wait for a connecting flight, or a delayed flight, an early check-in in the morning or for a breakfast, buffet lunch, snacks, drinks and a relaxed atmosphere for rest, relaxation or even work.

For lost luggage you must contact your airline or go to their counter at the airport. In case of losing any belongings inside the terminals, you must go to the Lost Property office located in Terminal A, in the Administrative offices of the Airport.
Hours of operation: Monday to Friday from 9:00 a.m. to 6:00 p.m. Tel +52 (81) 8288-7700, ext. 1575.

At the moment, the airport does not have a left-luggage office or lockers.

The airport has ATMs from different banks in all terminals.

TERMINAL A

Banamex BBVA Banorte

HSBC Santander Afirme

Scotiabank Intercam Ready Card
TERMINAL B
Banamex BBVA Banorte

HSBC Santander Afirme

Ready Card Banco del Bajío
TERMINAL C
Banamex BBVA Banco del Bajío

HSBC Santander Ready Card.

In turn, the San Jorge exchange house is authorized to make purchase and sale movements of the main currencies, according to your needs. It is in the ambulatory area of the AT and TB, from 8 to 22. Contacts: TA: (81) 1088.8339 / TB: (81) 1088.8403

The Benavides Pharmacy is located in all terminals: (TA & amp; TB) Outpatient, (TC) Last waiting room Hours: 6:00 a.m. to 10:00 p.m. Telephone: +52 33 3688 5212

The Monterrey airport has elevators, escalators, ramps, handrails and handrails, adequate signage, and touch strips for blind people.

In case of traveling with a pet or guide dog, you must coordinate it in advance with the airline.

In general, for all special passengers (such as the disabled, pregnant women, unaccompanied minors, seniors), airlines offer special services, which consist of accompanying the passenger to the plane or service wheelchair.

 

Latest updates: January 10, 2022

 CORONAVIRUS

World situation. General considerations
 
Due to the advancement of vaccination worldwide, documentation and testing restrictions have been eliminated in many countries. In fact, in some countries, by presenting the complete vaccination certificate against Coronavirus, RT-PCR or antigen test results are no longer required, nor is a health affidavit form.

However, we insist once again, that in the situation of constant changes, it is always important to consult and finalize details with the airline and, if necessary, with the airport as well as, in the case of international flights, with the embassy or consulate near the final destination, and also with the countries involved for connecting flights, if any.
 
In this sense, it is useful to review the International Map of the current restrictions of each country.

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