London Luton airport (LTN)

London Luton Airport (LTN), opened on 16 July 1938, is one of the most significant air terminals for low-cost airlines serving the Greater London area. It operates an extensive network of domestic and international flights to destinations across Europe, North Africa and the Middle East.

Official Website: london-luton.co.uk

Telephone: +44 1582 405100

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Terminals

The airport has a single passenger terminal, operating 24 hours a day. After completing several phases of expansion, the site incorporates modern access systems, including the automated Luton DART transport, which connects the terminal directly with Luton Airport Parkway railway station.

The building is arranged across two main levels: the ground floor houses the check-in area and arrivals, while the upper level contains security screening and the departure lounge.

Annual Traffic (2024): 16.9 million passengers.

Information Points

You can find the main information desk opposite the entrance to the security screening area. In addition, volunteers known as "Airport Ambassadors" walk around the facilities to provide assistance, along with red courtesy telephones strategically placed for immediate enquiries.

 Location

The airport is located in Luton, Bedfordshire, 48 km (30 miles) north of London.

Parking services at London Luton airport (LTN)

The airport offers various parking options for short, medium and long stays. All facilities operate 24 hours a day and are equipped with surveillance systems to ensure vehicle security.

Passenger Drop-off and Pick-up

There are specific zones depending on length of stay and cost:

• Drop Off Zone: Located directly outside the terminal for quick passenger drop-off. Access charges apply.
• Pick Up Zone: Situated on level 0 of Terminal Car Park 1 for passenger pick-up.
• Free options: To avoid charges, the Long Stay Car Park can be used (up to 2 hours free).

Terminal Car Park 1 and 2

These multi-storey buildings are the closest option to the terminal, connected by a covered pedestrian bridge. They are ideal for short stays or travellers who prioritise proximity.

Electric Vehicles: Terminal Car Park 1 has charging stations on level 2.

Priority Parking (Meet & Greet)

Located on level 2 of Terminal Car Park 1. This premium service allows you to leave your vehicle in a designated area next to the terminal; airport staff will park it in a secure area and have it ready for your return.

Mid Stay Car Park

Situated around a 10-minute walk from the terminal. It is an intermediate option recommended for stays of a few days.

Long Stay Car Park

This is the most economical option for longer trips. It is located further away but has a free shuttle bus service connecting to the terminal every 20 minutes, operating 24 hours a day. The journey takes approximately 10 minutes. It allows up to 2 hours of free parking.

Motorcycle Parking

Motorcycles can park free of charge in the designated area within the Mid Stay Car Park. Motorcycle parking is not permitted in car spaces or other areas of the airport.

Bookings and Charges: Advance online booking is recommended to guarantee a space and access reduced rates. You can check updated prices on the official parking page.

Facilities for passengers with special needs

London Luton Airport is committed to accessibility and offers a full range of services for passengers with reduced mobility, sensory impairments or hidden conditions. The aim is to ensure a smooth travel experience from the moment you arrive at the airport through to boarding.

Requesting Assistance

It is essential that you inform your airline or travel agent of your specific needs at least 48 hours before your flight. Upon arrival at the airport, you can go to the Special Assistance desk located in the main departures hall, near the terminal entrance, or use the yellow call points located in the car parks, the drop-off area and the Luton DART station.

Facilities and Accessibility

• Infrastructure: The terminal features access ramps, suitably sized lifts, automatic doors and adapted telephones.
• Accessible toilets: Available throughout the terminal. The airport also has a Changing Places facility in the departures area (after security control), equipped with a ceiling hoist, adjustable changing bench and sufficient space for the passenger and two assistants.
• Hearing Systems: Induction loops are available at information desks, boarding gates and check-in points for hearing aid users.
• Assistance Dogs: Guide and assistance dogs are permitted, provided they comply with the United Kingdom’s pet travel scheme protocols.

Hidden Disabilities and Sensory Support

For passengers who may feel overwhelmed by the airport environment or who have non-visible disabilities (such as autism or dementia), the following resources are available:

• Sunflower Lanyards: Available at the assistance desk. This identifier discreetly allows staff to recognise that you may need additional support or more time during security procedures.
• Sensory Room: A quiet space specifically designed to reduce anxiety, located in the departures area. It offers a calm environment with soft lighting and comfortable furnishings.

Detailed Guide: For more information on waiting times and specific procedures, you can visit the special assistance section.