Lounges, facilities and services at London Luton airport

Luton Airport has two exclusive lounges located in the departures area, after security control. Both offer a peaceful retreat from the bustle of the main terminal and are accessible regardless of the airline or class in which you are travelling.

My Lounge

This lounge stands out for its relaxed and contemporary atmosphere, with a loft-inspired design. It is an ideal option for families and groups thanks to its informal setting.

Location: Departures area, after passing through security control, next to 'Accessorize'.

Opening hours: From 4:00 am to 9:00 pm.

Services: Offers an open kitchen with snacks and light dishes, a self-service drinks bar (including draught beers, wines and spirits), high-speed Wi-Fi, charging stations, and digital newspapers and magazines. It also features a games room equipped with a video game console.

Access: Via Priority Pass, LoungeKey, DragonPass or Diners Club memberships. Access is also available through advance online booking or payment at the door (subject to availability).

No1 Lounge

An award-winning lounge offering a more sophisticated and elegant experience, with spaces designed for relaxation and panoramic views of the runway.

Location: Departures area, after security control, next to gate 17.

Opening hours: From 6:00 am to 1:30 pm.

Services: Seasonal menu with freshly prepared hot dishes, a staffed bar, a variety of seating areas (from dining tables to relaxation sofas), free Wi-Fi and access to international digital press.

Access: Priority Pass, LoungeKey or Diners Club users. Advance booking is recommended, especially at peak times, to guarantee entry.

Note: Both lounges have a maximum stay policy (generally 3 hours) and apply a smart casual dress code.

Finance and Connectivity

The airport has cash machines from various networks and currency exchange counters operated by ChangeGroup, with services available 24 hours a day in the departures and arrivals areas. To keep you connected, free and unlimited Wi-Fi is provided. There are also mobile device charging stations strategically located throughout the terminal.

Food and Drink

The food offering is varied and includes international restaurants, fast food outlets, pizzerias and bars. Several options, such as Starbucks, Pret A Manger and Caffè Nero, operate 24 hours a day, ensuring availability for passengers on late-night or early-morning flights.

Shopping

The retail area features a large Aelia Duty Free shop where you can purchase duty-free perfumes, cosmetics and spirits. There are also fashion retailers, electronics stores (InMotion), accessory shops and bookshops (WHSmith). A Boots pharmacy is available for medicines and personal care items.

Baggage Services

• Baggage Trolleys: Available in the car parks and in the drop-off area. Their use requires a refundable deposit of £2.00 or €2.00 (generally payable by card).
• Baggage Protection: Suitcase sealing and wrapping service available at Luggage Point counters.
• Left Luggage and Storage: The service is operated by Luggage Point and is located in the check-in area. It allows belongings to be stored for both short and long periods.
• Lost Property: For items lost within the terminal, you should contact the Luggage Point office via its online search platform. If the item was lost on board an aircraft, enquiries must be made directly with the airline.

Other Services

The airport has a multi-faith prayer room open 24 hours a day, baby care facilities, free drinking water fountains located after security control, and a children’s entertainment area. For business travellers, the Ibis London Luton Airport hotel, located just a few metres from the terminal, offers meeting and conference rooms.