London Heathrow airport (LHR)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.


  Passenger Guide

London Heathrow airport (LHR)

Heathrow Airport, opened on January 1, 1946, is the largest and busiest in Europe and is continuously growing. It operates with numerous domestic and international flights, not only within Europe but also with intercontinental flights.

Official Website:

Number of Terminals - 4 - Terminals 2, 3, 4 and 5, open 24 hours a day. Terminals 2 and 3 are linked through a pedestrian underpass, and there are free trains every 15-20 minutes to buildings 4 and 5. To move from Terminal 4 to 5 you must take bus 482 or 490.

Annual passenger traffic: 20.1 million passengers went through it in 2020.

Tel: +44 844 335 1801 / 207 360 1250. There are information desks in the Arrivals area of every terminal and passenger ambassadors throughout the enclosure in purple uniforms. On the ground floor of Terminal 5 there are also help screens.



Heathrow airport is located 24 km (15 miles) to the west of London.

 See Map

Car rental agencies

Car rental counters are found on the Arrivals level of all terminals.

Alamo/Enterprise/National (Tel +44 208 897 2100 - 5:00 am to 0:00 am)
Avis (Tel +44 344 544 6000 - 24 hours a day)
Budget (Tel +44 344 544 4600 - 24 hours a day)
Europcar (Tel +44 371 384 3410 - 24 hours a day)
Hertz (Tel +44 843 309 3009 - 24 hours a day)
Sixt (Tel +44 844 499 3399 - 5:00 am to 0:00 am)


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Parking services at London Heathrow airport (LHR)

There are several parking areas with security personnel, in addition to free spaces for motorcycles and valet parking service in every terminal from 5:00 am to 10:30 pm. Passenger drop-off zones at each terminal forecourt and parking spaces reserved for the disabled.

Short Stay - Located next to each terminal, with charging stations for electric cars. See rates
Long Stay - Three parking lots with shuttles every 10 minutes. The first 2 hours have no charge. See rates
Business Parking - Areas closer to terminals 2, 3 and 5, with faster and more frequent buses. See rates
Pod Parking - Exclusive car park for passengers flying out from Terminal 5, with automatic vehicles to the building. See rates
Valet Parking - valet parking service available in all terminals. See rates
Meet and Greet - Parking in assigned spaces very close to the terminals. See rates


Facilities for passengers with special needs

Facilities include designated parking spaces, accessible transportation options, induction loops, adapted telephones and restrooms, contrasting signage, reserved seating areas and wheelchairs. Inform your airline or travel agency about your particular needs at the time of booking or at least 48 hours in advance. More information: Tel +44 208 757 2700.

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Latest updates: June 09, 2021