Lounges, facilities and services (LHR)

 

VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities in London Heathrow airport (LHR)

Vip Lounges at London Heathrow airport (LHR)

 
 VIP LOUNGE PASS
 
COVID-19 - Due to the current Coronavirus pandemic, the services and hours of the lounges may be subject to change as well as the capacity limit could be reduced. In turn, due to the changing situation, some rooms may even be temporarily closed.
 

 Which are the Vip lounges at London Heathrow airport (LHR) and how to access:

Terminal 2

Aer Lingus Lounge - Main boarding area. Open from 7:00 am to 10:00 pm. Showers, buffet, meeting rooms, workstations, resting area. Access: business class passengers from Aer Lingus, AerClub Silver, Platinum or Concierge members, or by paying at the door (£30.00).

Air Canada Maple Leaf Lounge - Available from 7:00 am to 8:00 pm next to gate B44. Snacks and drinks, newspapers and magazines, Wi-Fi, workstations, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from Air Canada and Star Alliance airlines, Altitude Super Elite 100K, 75K and 50K members, Star Alliance Gold members, American Express AeroplanPlus or Corporate members.

Lufthansa Lounge - Level 5. From 5:00 am to 10:00 pm. Offices, printers, fax, computers, Wi-Fi, TV, press. Access: first-class passengers from Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle or Senator members, Star Alliance Gold members.

Plaza Premium Lounge - Lounges located on level 4 (5:00 am to 9:00 pm) and in the Arrivals Hall (temporarily closed). The maximum stay is 3 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with DragonPass membership, through online booking or by paying at the door (£35.00).

Singapore Airlines SilverKris Lounge - Departures level, from 5:30 am to 10:00 pm. Meals and snacks, bar, Wi-Fi, showers, TV. Access: first or business class passengers from Singapore Airlines and Star Alliance airlines, PPS Club and KrisFlyer Elite Gold members, Star Alliance Gold members.

United Club - Across from gate B46. Open from 5:00 am to 6:00 pm. Refreshments, telephones, beverages, newspapers and magazines, TV, laundry, Wi-Fi, showers. Access: with United Club or Air Canada Maple Leaf Club membership, first or business class passengers from United Airlines and Star Alliance airlines, United Premier Gold, Premium Platinum, Premier 1K, Global Services or Star Alliance Gold members, US active military personnel, or by paying at the door (USD59.00).

Terminal 3

American Airlines Admirals Club - Departures Hall H. Open from 5:30 am to 7:00 pm. Wi-Fi, computers, children's area, showers, refreshments, beverages. Access: with American Airlines Admirals Club or Alaska Airlines Board Room membership, first or business class passengers from American Airlines and Oneworld airlines, Emerald or Sapphire members, or by paying at the door (USD59.00).

American Express The Centurion Lounge - Level 2. Open from 5:30 am to 9:00 pm. Refreshments, drinks, Wi-Fi, showers, press, TV, children's area, conference facilities. Access: American Express Platinum or Centurion credit card holders.

British Airways Lounge - Hall F, from 5:00 am to 10:30 pm. Workstations, Wi-Fi, meals and drinks, showers, spa, children's area, entertainments, resting area. Access: with Gold Executive Club or Silver membership, first or business class passengers from British Airways and Oneworld airlines, Emerald or Sapphire members.

Cathay Pacific Lounge - Next to gate 11. Open from 5:30 am to 9:00 pm. Food and drinks, Wi-Fi, workstations, luggage storage, press, showers. Access: with Marco Polo Club Diamond, Gold or Silver membership, first or business class passengers from Cathay Pacific and Oneworld airlines, Emerald or Sapphire members.

Club Aspire Lounge - Gate 9. It opens from 5:00 am to 8:00 pm. Maximum stay: 3 hours. Complimentary drinks and food, spa, work and resting areas, Wi-Fi, plugs for electric devices, showers, press, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (£34.49).

No1 Lounge - Situated next to gates 13-22. Open from 5:00 am to 10:00 pm. Maximum stay: 3 hours. Courtesy meals and drinks, bar, Wi-Fi, newspapers, magazines, spa, showers, computers, telephones, fax, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (£40.00).

Plaza Premium Lounge - Arrivals Hall (temporarily closed). The maximum stay is 3 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with DragonPass membership, through online booking or by paying at the door (£35.00).

Qantas Lounge - Lounge B. Open from 8:00 am to 9:00 pm. Food, bar, showers, Wi-Fi, press. Access: first or business class passengers from Qantas, Platinum One, Platinum Frequent Flyer, Gold Frequent Flyer and Qantas Club members, first or business class passengers from Oneworld airlines, Emerald or Sapphire members.

The Emirates Lounge - Near gates 7-11, available from 5:30 am to 10:30 pm. Snacks, TV, computers, Wi-Fi, showers, newspapers and magazines, drinks. Access: first or business class passengers from Emirates, Skywards Gold or Platinum members.

Virgin Atlantic Clubhouse - Hall H, near gates 13-22. It opens from 6:30 am to 10:30 pm. Showers, spa, food, Wi-Fi, bar. Access: Upper Class passengers from Virgin Atlantic, Flying Club Gold members.

Terminal 4

Etihad Lounge - Across from gate 10. It opens from 6:00 am to 10:00 pm. Food, drinks, Wi-Fi, showers, press, children's area, computers. Access: first or business class passengers from Etihad Airways, Etihad Guest Gold or Platinum members.

Gulf Air Falcon Gold Lounge - Between gates 6 and 7. Temporarily closed. Newspapers and magazines, beverages, private rooms. Acceso: business class passengers from Gulf Air, Falconflyer Black, Gold or Silver members.

Plaza Premium Lounge - Lounges located between gates 1A and 1B (5:30 am to 10:00 pm) and on the mezzanine floor (temporarily closed). The maximum stay is 3 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with DragonPass membership, through online booking or by paying at the door (£35.00).

Qatar Airways Premium Lounge - Opposite gate 6. Open from 7:00 am to 10:00 pm. Business center, computers, plugs for electric devices, Wi-Fi, meals, showers, newspapers, magazines. Access: first or business class passengers from Qatar Airways or Oneworld airlines.

Terminal 5

British Airways Lounge - Arrivals Hall (5:00 am to 2:00 pm), level 3, south concourse (5:00 am to 10:00 pm), level 3, north concourse (5:00 am to 10:00 pm), mezzanine floor of satellite B (5:00 am to 10:00 pm). Workstations, Wi-Fi, meals and drinks, showers, spa, children's area, entertainments, resting area. Access: with Gold Executive Club or Silver membership, first or business class passengers from British Airways and Oneworld airlines, Emerald or Sapphire members.

Club Aspire Lounge - By gate A18. It opens from 5:00 am to 9:00 pm. Complimentary seasonal menu, premium menu by request, showers, business area, Wi-Fi, plugs for electric devices, air conditioning, TV, newspapers and magazines, drinks, spa. Maximum stay: 3 hours. Access: with Priority Pass, LoungeKey or Diners Club membership, through online booking or by paying at the door (£40.00).

Plaza Premium Lounge - Level 2, near gate A7, available from 5:30 am to 9:30 pm. The maximum stay is 3 hours. Private relax rooms, showers, spa, complimentary food, bar, resting area with beds, Wi-Fi, newspapers and magazines, computers, TV, air conditioning. Access: with DragonPass membership, through online booking or by paying at the door (£35.00).
 
 VIP LOUNGE PASS
 
 

Facilities and other services

 
London Heathrow airport (LHR)
The airport has ATMs, currency exchange bureaus (5:00 am to 9:00 pm), post office, VIP lounges, public telephones, mobile phone services, plugs for electric devices, internet kiosks and free Wi-Fi access. On the first floor of Terminal 5, there is a business center with meeting rooms.

Food and Drinks

Numerous restaurants, cafés, bars and fast food outlets are available throughout the enclosure. Caffè Nero, in terminals 3, 4 and 5, and Costa, in terminals 2, 4 and 5, open 24 hours a day.

Shopping

There is a wide variety of stores, with duty-free articles (after the security control and in the luggage recollection halls), clothing and accessories, cosmetics, perfumes, jewellery, souvenirs, electronics, toys, sweets, books, newspapers and magazines, spirits, footwear.

Baggage

Trolleys available free of charge throughout the terminals. Porters in the baggage reclaim halls and the forecourts, from 6:00 am to 9:00 pm (Tel +44 344 335 1000). Left luggage and secure wrapping services on the Arrivals level of the four terminals, from 6:00 am to 10:00 pm (Tel +44 208 759 3344). The lost and found offices are located in the Domestic Arrivals Hall of Terminal 5 and underneath the Arrivals Hall of Terminal 3; they operate from Monday to Saturday between 9:00 am and 4:00 pm (Tel +44 844 824 3115 / 203 761 1800; online form).

Other Services

Children's play areas, baby care facilities, prayer rooms, pharmacies, water fountains, art gallery, spa, shoeshines, games room, hairdresser.

Latest updates: October 20, 2022

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