Lounges, facilities and services at LHR Airport

 VIP Lounges at London Heathrow airport (LHR)

  Which VIP lounges are at London Heathrow airport (LHR) and how to access them

Heathrow Airport offers one of the most extensive lounge networks in the world, providing havens of tranquillity, high-end dining and business services across all terminals. These spaces are designed for premium cabin passengers, frequent flyer programme members and independent lounge access cardholders.

Terminal 2

Aer Lingus Lounge: Located in the main departure lounge on level 2, open from 5:30 am to 10:00 pm. Offers showers, buffet dining, meeting rooms and workstations. Access: Aer Lingus business class passengers, AerClub members (Silver, Platinum and Concierge), and United Airlines passengers with elite status.

Air Canada Maple Leaf Lounge: Situated in Terminal 2B near gates B44–B46, open from 5:00 am to 10:00 pm. Features hot food, a bar, showers and a business centre. Access: Premium cabin passengers on Air Canada and Star Alliance airlines, Star Alliance Gold members and selected programme partners.

Lufthansa Lounge: Located on level 5 of Terminal 2A. Divided into Business and Senator areas. Offers German cuisine, high-speed Wi-Fi and relaxation zones. Access: First and business class passengers on Lufthansa and Star Alliance, Miles & More members (HON Circle and Senator) and Star Alliance Gold members.

No.1 Lounge: On level 2 next to gate A18, open from 5:00 am to 9:00 pm. Features a relaxed atmosphere, British-inspired cuisine, a bar, television, Wi-Fi and a library. Access: Via Priority Pass, LoungeKey, DragonPass or Diners Club membership, with advance online booking.

Plaza Premium Lounge: Located on level 4 of Terminal 2A and open from 5:00 am to 9:00 pm. Offers relaxation suites, showers, a bar and spa services. Access: Via Priority Pass, LoungeKey, DragonPass or Diners Club membership, with advance online booking.

Singapore Airlines SilverKris Lounge: Located in Terminal 2B at departure level, open from 6:00 am to 9:00 pm. Offers Singaporean cuisine, showers and productivity areas. Access: First and business class passengers on Singapore Airlines and Star Alliance, and Star Alliance Gold members.

United Club: Situated in Terminal 2B opposite gate B46, open from 5:00 am to 10:00 pm. Features runway views, showers and a full buffet. Access: United Club members, premium cabin passengers on Star Alliance airlines and Star Alliance Gold members.

Terminal 3

American Airlines Admirals Club: Located on the departures level, area H, open from 5:00 am to 6:30 pm. Offers a bar, complimentary food, Wi-Fi and showers. Access: American Airlines Admirals Club membership, Alaska Airlines Board Room, ConciergeKey, AAdvantage Executive Platinum, Platinum Pro or Platinum members, first and business class passengers on American Airlines and Oneworld airlines, and Emerald or Sapphire members.

American Express The Centurion Lounge: Located on level 2 in departures area A, open from 5:30 am to 9:00 pm. Features a signature dining menu, premium cocktails, showers and workspaces. Access: American Express Platinum and Centurion cardholders.

British Airways Galleries Club Lounge: Located in departures area F, open from 5:00 am to 10:00 pm. Offers buffet dining, a bar, children’s area and business centre. Access: Business and first class passengers on British Airways and Oneworld Sapphire or Emerald members.

Cathay Pacific Lounge: Situated near gate 11, open from 5:30 am to 9:00 pm. Renowned for its Noodle Bar and minimalist design. Includes showers and workstations. Access: First and business class passengers on Cathay Pacific and Oneworld, and Sapphire or Emerald members.

Clubrooms: Near gates 13–22, open from 5:00 am to 9:00 pm. Offers a luxurious and relaxed atmosphere, à la carte dining, premium drinks, Wi-Fi and runway views. Access: Priority Pass, LoungeKey, DragonPass and Diners Club users.

Emirates Lounge: Located between gates 7 and 11, open from 5:30 am to 10:30 pm. Offers a luxury experience with gourmet dining and direct boarding from the lounge for selected flights. Access: First and business class passengers and Skywards Gold or Platinum members.

My Lounge: Located in area D near gate 9, open from 5:00 am to 10:00 pm. Provides light meals, a wide range of drinks, Wi-Fi and business facilities. Access: Priority Pass, LoungeKey, DragonPass or Diners Club membership.

No1 Lounge: Located in departures area F near gates 13–22, open from 5:00 am to 10:00 pm. Includes a library, bar, cinema and spa services (extra charge). Access: Via Priority Pass, LoungeKey, DragonPass or Diners Club programmes, or pay-per-use entry.

Plaza Premium Lounge: Located in the arrivals hall, open from 6:00 am to 2:00 pm. Offers complimentary drinks and snacks, Wi-Fi and showers. Access: Priority Pass, DragonPass or Capital One Venture X membership, or advance booking.

Qantas London Lounge: Located in zone B, open from 8:00 am to 9:00 pm. Features a gin bar, à la carte dining and showers. Access for premium Oneworld passengers.

Virgin Atlantic Clubhouse: Located in area H, open from 5:30 am to 10:30 pm. One of the most iconic lounges, featuring a bar, à la carte restaurant, hair salon and terrace. Access: Virgin Atlantic Upper Class passengers and SkyTeam Elite Plus members.

Virgin Atlantic Revivals Lounge: Located in the arrivals area and open from 5:00 am to 12:00 pm. Offers a full English breakfast, laundry services, showers and luggage storage. Access: Virgin Atlantic Upper Class passengers and SkyTeam Elite Plus members.

Terminal 4

Blush Lounge by Plaza Premium: Located near gate 2, open from 7:00 am to 10:30 pm. A bright lounge offering buffet dining, drinks and relaxation areas. Access: Priority Pass, LoungeKey, DragonPass, Diners Club, TAV Passport holders or pay-at-the-door entry.

Etihad Lounge: Located opposite gate 10 and open from 6:00 am to 10:00 pm. Offers à la carte dining, a children’s area and showers. Access: First and business class passengers and Etihad Guest members with Gold status or above.

Gulf Air Falcon Gold Lounge: Near gate 6, open from 6:00 am to 10:00 pm. Provides a calm atmosphere with restaurant service and showers. Access: Falcon Gold passengers and Falcon Flyer Gold/Silver members.

Plaza Premium Lounge: Level 2 opposite gates 10A and 10B, open from 5:00 am to 10:00 pm. Offers relaxation pods and showers. Access via paid entry or lounge memberships (Priority Pass, LoungeKey, DragonPass, Diners Club).

Qatar Airways Premium Lounge: Located opposite gate 6 and open from 5:00 am to 10:00 pm. Features a brasserie-style experience and private dining rooms. Access: Exclusive to business and first class passengers on Qatar Airways and Oneworld (restrictions apply to certain basic fares).

Saudia Lounge: Located on the upper level of Plaza Premium and open from 7:00 am to 10:00 pm. Features runway views, a tea bar, buffet dining and showers. Access: Business and first class passengers on Saudia, Alfursan Gold members and SkyTeam premium passengers.

Terminal 5

British Airways Galleries Lounges: BA’s home terminal features multiple lounges (North, South and Satellite B), open from 5:00 am to 10:00 pm. Offer extensive buffet services, wine bars and cinema areas. Access: British Airways premium cabin passengers and Oneworld Sapphire/Emerald members.

Club Aspire Lounge: Located next to gate A18 and open from 5:00 am to 9:00 pm. Offers a relaxed setting with apron views and premium menu options. Access: Priority Pass, LoungeKey, DragonPass and Diners Club users.

Plaza Premium Lounge: Located on level 2 near gate A7 and open from 4:45 am to 9:30 pm. Features private relaxation areas and international dining. Access: Independent lounge memberships or direct payment.

 Facilities and other services

Heathrow Airport is designed like a small city, offering a vast infrastructure that covers everything from basic connectivity needs to luxury services, wellbeing facilities and traveller assistance.

Financial Services

Cash machines are available in all terminals, operating with most international cards and dispensing multiple currencies. Currency exchange offices operated by Global Exchange are located in both departures and arrivals areas. VAT refund services are also available for travellers resident outside the European Union and the United Kingdom.

Connectivity and Technology

The airport provides free high-speed Wi-Fi throughout the entire complex. Simply select the “_Heathrow Wi-Fi” network and follow the on-screen instructions. For those who need to work, device charging stations (UK power sockets and USB ports) are distributed near boarding gates and in dining areas.

Dining

The dining offer is extremely diverse, ranging from restaurants by renowned chefs to fast food outlets and sushi bars. 24-hour options: For passengers with overnight flights or long layovers, venues such as Caffè Nero (Terminals 2 and 3) and Costa Coffee (Terminals 2, 4 and 5) usually operate around the clock in arrivals areas.

Shopping

Heathrow is renowned for its retail offering, which includes high-end fashion boutiques, jewellers and electronics stores. Duty Free areas are available after passing through security controls. There is also a “Reserve & Collect” service, allowing passengers to reserve items online and collect them before boarding.

Baggage

• Trolleys: Available free of charge throughout the airport, including baggage reclaim areas and car parks.
• Luggage wrapping: Protective plastic-wrapping stations are available in departures areas.
• Luggage storage: Managed by Excess Baggage Co. and located in the arrivals level of all terminals. Allows bags to be stored by the hour or by the day.
• Lost Property: If you have lost an item in the terminal, you must submit a claim via the official portal. Physical offices are located beneath the arrivals hall in Terminal 3 and in the domestic arrivals hall in Terminal 5.

Other Services

• Prayer Rooms: Multi-faith spaces available in all terminals for reflection and prayer.
• Health and Pharmacy: Boots branches are present in all terminals, offering pharmacy products and personal care items.
• Water fountains: Free drinking water fountains are available after security so you can refill your own bottle.
• Showers: Primarily available within airport lounges and at selected spa or rest facilities in Terminals 3 and 5.