Where can I find general information, contact details and location of Dulles airport - Washington D.C. (IAD)?

Details about terminals, statistics, general data, social media and airport location can be found at: https://www.airportsdata.net/airport-IAD/#datosgenerales

What facilities and services for passengers with reduced mobility are available at Dulles airport - Washington D.C. (IAD)?

Accessibility services, special assistance and facilities for passengers with reduced mobility can be found at: https://www.airportsdata.net/airport-IAD/#pasajerosespeciales

Dulles airport - Washington D.C. (IAD)

About the airport

Washington Dulles International Airport (IAD) is the primary international gateway for the U.S. capital’s metropolitan area. It serves as a major hub for United Airlines and handles a large number of domestic flights and routes to destinations on all five continents.

Official Website: flydulles.com

Information Phone: +1 703 572 2700

Social Media:

Main Terminal & Concourses

The airport comprises an iconic Main Terminal (where check-in and baggage claim take place) and four remote concourses (A, B, C, and D). All facilities operate 24 hours.

Internal Connections: Passenger transport from the Main Terminal to the concourses is provided by two systems:

AeroTrain: A complimentary automated underground train linking the Main Terminal (post-security) to Concourses A, B, and C.
Mobile Lounges: Unique large transport vehicles carrying passengers between the Main Terminal and Concourse D, as well as transporting arriving international passengers to customs and immigration.

Annual Passenger Traffic: 29 million passengers in 2025.

Information Points

Travelers Aid information desks are located in the Main Terminal on the departures level (check-in) and arrivals level (opposite baggage claim carousels 6, 11, and 14), as well as in Concourses A (gate A15), B (gate B62), C (gate C17), and D (gate D16).

Location

The airport is located in Loudoun and Fairfax counties, 26 miles (42 km) west of Washington, D.C.

Airport map & meeting point Open in Google Maps

TSA security wait times

Estimated wait at the security checkpoints of IAD right now. When live data is not available, it shows historical averages.

Airlines and terminals Dulles International Airport (IAD) centralizes all check-in and baggage drop-off processes in the Main Terminal. Regardless of your airline or destination, you must go to this… Full guide → Getting to and from IAD Dulles International Airport offers a wide range of ground transportation options connecting the terminal with Washington, D.C., Virginia, and Maryland. The integrated Metro station and dedicated… Full guide → Services and VIP lounges Washington Dulles International Airport provides complete terminal facilities catering to financial, communication, and traveler wellness needs. Outlets and USB charging ports are built into seating throughout… Full guide → Hotels and overnight stay Whether staying directly on airport grounds or in the immediate vicinity, travelers have access to multiple hotel options, most of which offer complimentary shuttle service. Washington… Full guide → Frequently asked questions The on-site Silver Line Metrorail station connects directly to the Main Terminal through a covered pedestrian walkway with moving sidewalks. Trains reach downtown Washington, D.C. in… Full guide →

Car rental

To rent a vehicle at Washington Dulles International Airport, all companies operate from dedicated rental facilities located on Autopilot Drive within the airport grounds.

Rental Car Shuttle Service

The airport provides free courtesy shuttles connecting the Main Terminal with the rental car facilities. Shuttles are clearly identified with company or consortium branding.

Boarding Location: From the baggage claim hall (Arrivals Level), head down the ramps toward doors 2, 4, or 6 and walk to the signed stops on Curb 2C or 2D.

Available Car Rental Agencies

The following companies have service counters and vehicle fleets on-site:

Alamo: Open 24 hours.
Official Website

Avis: Open 24 hours.
Official Website

Budget: Open 24 hours.
Official Website

Dollar: Open 24 hours.
Official Website

Enterprise: 5:00 am - 11:59 pm (daily).
Official Website

Hertz: Open 24 hours.
Official Website

National: Open 24 hours.
Official Website

Sixt: 7:00 am - 12:00 am (daily).
Official Website

Thrifty: Open 24 hours.
Official Website

Affiliate links: we may earn a commission at no extra cost to you.

Parking

Washington Dulles International Airport provides parking facilities suited to both short and extended stays. Booking ahead through the official online reservation system guarantees space and offers discounted rates.

Parking Facilities

Terminal Parking (Surface lot in front of the terminal): Direct pedestrian connection via underground walkway. Rate: USD 7.00 per hour | Daily maximum: USD 40.00 (discounted when booked online).
Garages 1 & 2: Covered multi-level structures. Garage 1 connects to the terminal and Metro station via climate-controlled underground tunnel; Garage 2 connects via covered walkway. Continuous free shuttle service available 24/7 at Curb 2F. Rate: USD 7.00 per hour | Daily maximum: USD 25.00. Electric vehicle (EV) charging stations available.
Economy Parking: Open-air long-term lot linked to the terminal by free 24/7 shuttle buses running every 10–15 minutes from Curb 2F. Daily maximum: USD 20.00.
Valet Parking: 24/7 curbside valet drop-off located at the Departures Level.

Key Information

Cell Phone Lot: Free waiting area on Autopilot Drive for picking up arriving travelers (maximum 1 hour; vehicle must not be left unattended).

Parking Office: +1 703 572 4500.

Reserve official parking (FlyDulles)

Special assistance

Washington Dulles International Airport (IAD) complies with all ADA regulations and provides dedicated accessibility programs for passengers with visible and hidden disabilities.

Special Assistance Requests

Wheelchair escort services must be booked directly with your airline at least 48 hours prior to flight departure. Airline ground staff will meet passengers at the check-in area or boarding gate as requested.

Terminal Accessibility & Infrastructure

All restrooms feature accessible stalls. Elevators provide Braille signage and audible announcements. The AeroTrain underground system and Mobile Lounges are fully accessible to wheelchair users. TTY/TDD phones are placed throughout the terminals, and the visual navigation app Aira is supported for blind and low-vision travelers.

For checkpoint support, passengers can arrange dedicated assistance 72 hours in advance via TSA Cares (phone: 1-855-787-2227).

Request TSA Cares support

Hidden Disabilities (Sunflower Lanyard)

Dulles is an official participant in the Hidden Disabilities Sunflower program. Travelers with autism, anxiety, hearing impairment, or other non-visible conditions can pick up a free sunflower lanyard daily from 8:00 am to 8:00 pm at the Travelers Aid desks (across from baggage carousels 6 and 11) or the USO Lounge (opposite carousel 12). Dulles also participates in the Wings for All airport rehearsal program.

Nursing Rooms & Families

The airport features 8 private nursing rooms equipped with comfortable seating, power outlets, and sinks, located in the Main Terminal and Concourses A, B, C, and D. Unaccompanied minor assistance is managed directly by each operating airline.

Accessible Transportation & Parking

Parking garages and lots offer designated accessible spaces situated close to terminal walkways and shuttle stops. The official Washington Flyer Taxi fleet provides wheelchair-accessible cabs upon request at the arrivals curb.

Official Dulles accessibility guide

Content written by German Giudici

Creator of the Aeropuertos del Mundo website network since 2007.