Tokyo Haneda airport (HND)

Haneda Airport (HND), officially Tokyo International Airport, is Japan’s main air gateway and one of the busiest airports in the world. Opened on 25 August 1931, the airport serves as the country's domestic aviation hub and offers an extensive network of direct international connections to key destinations such as New York, Los Angeles, London, Paris, Dubai, Sydney, Singapore, Bangkok, Seoul and Hong Kong.

Official Website: tokyo-haneda.com

Telephone: +81 3 5757 8111

Social media:

Terminals

The airport operates three main terminals efficiently connected to one another:

• Terminal 1: Primarily dedicated to JAL domestic flights and other local airlines. Open from 5:00 am to 12:00 am.
• Terminal 2: Handles ANA domestic services and, following its recent expansion, also accommodates selected international flights. Open from 5:00 am to 12:00 am (the international area operates according to flight schedules).
• Terminal 3: Exclusively dedicated to international flights and open 24 hours a day.

Terminals 1 and 2 are connected by an underground walkway. A complimentary shuttle bus service transfers passengers between all three terminals every 4–8 minutes, operating between 5:00 am and 1:30 am.

Annual traffic (2024): 85.9 million passengers.

Information Desks

Information desks are available in all terminals. In Terminal 1, the main information centre is located on the first floor and operates from 6:00 am to 8:00 pm. In addition, Tourist Information Centres (TICs) are located on the second floor of Terminals 2 and 3, providing assistance regarding transport and local attractions.

 Location

The airport is located in the Ōta district, 15 km (9.3 miles) south of central Tokyo.

Parking services at Tokyo - Haneda airport (HND)

The airport complex features five large multi-storey car parks operating 24 hours a day. These facilities are strategically located opposite each terminal and connected by covered pedestrian bridges to provide easy access for passengers.

Parking Areas

• P1 and P2: Located opposite Terminal 1, ideal for JAL domestic flights and other airlines operating from this sector.
• P3 and P4: Situated opposite Terminal 2, intended for ANA passengers and international flights operating from this terminal.
• P5: Located opposite Terminal 3, specifically designed for users of the international terminal.

Benefits and Special Services

Complimentary period: The first 30 minutes of parking are free in all parking areas.

Disability concession: A 50% discount on the total fee is available to users presenting a valid disability certificate.

Car washing: P4 and P5 provide professional vehicle cleaning and detailing services.

Electric charging: All areas are equipped with charging stations for electric vehicles and designated spaces for motorcycles.

Reservations: Spaces can be booked in advance in sectors P2, P3, P4 and P5 through their respective online systems to ensure availability during peak travel periods.

To check the complete list of charges and real-time availability, you can visit the official website:

Charges and availability: View official rates

Facilities for passengers with special needs

Haneda Airport has been designed according to universal design standards, ensuring that all facilities are accessible to passengers with reduced mobility, sensory impairments, older adults and those travelling with young children.

Assistance Services

Advance arrangements: It is recommended that you contact your airline at least 48 hours before your flight departure to arrange boarding and disembarkation assistance services.

Support staff: Assistance staff (easily identifiable by their specific uniforms) are available throughout the terminals to help passengers move around and provide information.

Wheelchairs: Complimentary wheelchairs are available for use within the terminals. They can be requested at information desks or concierge offices.

Electric vehicles (Smile Carts): In the international departures areas of Terminals 2 and 3, small electric vehicles operate free of charge to transport passengers with reduced mobility to their boarding gates.

Accessible Facilities

Sensory accessibility: The airport features textured surfaces (tactile paving) for visually impaired passengers, induction loops at information desks for hearing aid users, and Braille signage in lifts and toilets.

Accessible toilets: All terminals are equipped with spacious "multipurpose" toilets fitted with support rails, emergency systems and facilities for ostomy users.

Vertical mobility: Clearly marked priority lifts connect all terminal levels, complemented by ramps and extra-wide walkways.

Parking: Designated spaces for passengers with disabilities are available in all airport car parks. These spaces are located close to terminal entrances and are equipped with direct communication systems linked to assistance staff.