FAQs
Tokyo (HND) airport

The quickest options are the Tokyo Monorail, which reaches Hamamatsucho Station in 13-15 minutes, and the Keikyu Line, which connects to Shinagawa Station in approximately 11-14 minutes. Both stations provide connections to the JR Yamanote loop line, giving access to the city's main districts.

Since 22 October 2025, there has been a dedicated pick-up area for these vehicles on the second floor (departures level) of Terminals 1 and 2. In Terminal 1, the pick-up point is near Exit 7; in Terminal 2, it is near Exit 2. In Terminal 3, use the regular taxi rank on the first floor.

Yes. The airport provides free and unlimited access throughout all terminals via the HANEDA-FREE-WIFI network. Simply select the network and follow the on-screen instructions to register.

There are several counters and vending machines in the arrivals areas of all three terminals. In Terminal 3, you will find counters operated by companies such as Telecom-Wi-Fi, Ninja WiFi and SoftBank, which are open 24 hours a day.

Yes. There are two options available: self-service lockers (coin-operated lockers) located near railway access points and terminal halls, and staffed luggage storage offices. In Terminal 3 (international flights), baggage storage counters operate continuously 24 hours a day on both the departures and arrivals levels.

Shower cabins are available 24 hours a day on the second floor (arrivals area) of Terminal 3. The service is charged per 30-minute period and includes towels and toiletries.

If you have lost an item in the airport's public areas, you can use the official lost property chat service or visit one of the information desks. If the item was lost on board the aircraft, you should contact your airline directly.

Terminal 3 (International) is open 24 hours a day. However, Terminals 1 and 2 (Domestic) generally close around midnight and reopen at 5:00 am.