Transfer to/from - Cancun airport (CUN)

Transportation

COVID-19 - Due to the current Coronavirus pandemic, services and schedules of the different transportation options may be subject to change as well as the limit of available capacity could be reduced. In turn, due to the changing situation, some services may even be temporarily canceled.

Cancun Airport, as the air terminal of the Riviera Maya, is connected not only to the city of Cancun and its hotel area but also has connections with the various tourist spots of the Caribbean coast and other touristic locations. Buses, private transport and taxis provide transfer services. 

 Which are the shuttle transfer options?

Groups or families -
If what you are looking for is the greatest comfort and tranquility to move to or from Cancun International Airport, you can opt for a private transfer service. The best option is to book online and in advance the transfer to or from the airport so that the driver waits for you and you don't have to negotiate prices with cabs or transfer companies. You can get vehicles for 6, 10 or up to 14 people to or from Cancun, Puerto Morelos, Playa del Carmen, Akumal or Tulum.

The reservation must be made at least 12 hours in advance. At the airport the driver will be waiting for you with a sign with your name on it, as soon as you leave the baggage claim area and enter the public hall. If you are in a hotel or apartment, the driver will be waiting outside the building. If you have the possibility to park the vehicle, you may sometimes be able to wait for them at the reception desk.

MORE INFORMATION AND BOOKINGS.

Other transfer options include:

eTransfers (Aeropuerto Internacional de Cancún, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., +529983870229)
Private service with online reservations for individuals or groups and 24-hour flight monitoring. No extra charges for change of itinerary.
Cancun Car Rental (City Car Rental, Unidad 24, Lote 8, Parque Logístico APQ SMZA 301, 77569 Cancún, Q.R., +529989800766)
Cancun Airport Transportation (Aeropuerto Internacional de Cancún, Chetumal Km 22, 77569 Cancún, Q.R., +529989800248)
Cancun Shuttle Transportation  (Carretera Cancún Aeropuerto, km 15 Plaza Luxury, 77500 Cancún, Q.R., +529989800259) - Cancun Airport Shuttle
Cancun Shared Shuttle (Tel +52 998 980 0882 / 1 855 506 3344)
It offers a shared transfer service from the airport to Cancún and the Riviera Maya, operating between 8:00 am and 8:00 pm. Coaches leave when they are full.
Cancun Transportation (Puente El Zacatal 201, 51, 77533 Cancún, Q.R., +529983870197)
FerAltar (Tel +52 998 898 4977 / 4979)
It operates door-to-door shuttles headed for Cancún, Playa del Carmen and Tulum, from Monday to Saturday between 8:00 am and 0:00 am.
Cancun Airport Transportation (Aeropuerto KM13, Carr. Cancún - Tulum, 77518 Cancún, Q.R., +529983870197)

Share Transportation to Hotels This is a cheaper service alternative. Shared shuttles available from the Cancun International Airport to the main hotels in Cancun, Playa del Carmen, Tulum and the Riviera Maya. A shared shuttle is the cheapest form of transportation to hotels. They are available 24 hours a day and it is necessary to book in advance. The price is per person, therefore shared shuttles are usually a good option for solo travelers and couples if they don’t mind sharing and making stops along the way. Rates – Cancun USD 17.00 – Playa del Carmen USD 34.00 – Tulum USD 52.00 
Contact - E-mail [email protected] - [email protected] 
Tel +52 (998) 848 7200 / +52 (998) 886 0322

 Which bus connects the airport to the city and area?

ADO (Tel +52 1 800 369 4652) links the airport with stations in Cancún, Playa del Carmen, Tulum, Belize, Chiquilá, Carrillo Puerto, Mahahuai, Plaza Terra Viva, Puerto Morelos, Mérida and Valladolid. Cancun: Buses depart every 30 minutes and the journey time is 30 min. to the city's terminal ($94.00). Playa del Carmen: Services depart every 30-45 min. and travel time is 1 hour ($208.00). Tulum: The bus departs every 45 min. and the journey time is 2 hours ($276.00).
Rates are expressed in Mexican pesos. TO CONSIDER The company has counters in the Arrivals Halls of the terminals. Payment is in cash, so it is recommended to have a change of dollar bills (5, 10, 20) or even better if you already arrive in Mexico with some Mexican pesos. This recommendation is due to the fact that the exchange rate at the airport is very unfavorable and if you pay for a ticket with a large ticket (eg 100 USD) the change is given in Mexican pesos but at a much lower exchange rate than the official one. And in turn, ATMs charge a very high extra commission for withdrawal. For more information about destinations, fares and available schedules, visit www.ado.com.mx

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 Where are the official airport taxi ranks?

The airport has an official taxi company, Cancun Taxi (Tel +52 998 287 0336 / 1 800 828 0679), with vehicles available outside the exits from terminals 2 and 3. Cabs can be booked online or paid for in the booths located in the Arrivals Halls. The trip to the city centre takes around 25 minutes. Estimated rates in vehicles up to 4 passengers: Cancun USD 23, Playa del Carmen USD 44, Tulum USD 80 Caution: Many individuals offer taxis at the exits of the Terminals. Only use authorized and official airport taxis.

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 How to move between terminals?

Cancun International Airport has a free inter-terminal shuttle service. The bus route between terminal and terminal allows all passengers to move between terminals if you have to take another flight with a different airline or change the flight route, or meet someone. This bus service is safe, and runs every 10 minutes. For transportation to the city or hotel zone of Cancun, Playa del Carmen or other tourist destinations in the Riviera Maya you can check the services of Taxis , Buses or Shuttles

While there are issues that seem more than obvious, it is always advisable to take into account when moving from or to the airport, and especially if you go on some public transport.  1- To the airport - It is convenient to go out with a little more anticipation than you would commonly suggest. If you choose a taxi or a private car service, always keep in mind peak transit times, demonstrations, strikes or events that may take more or less the trip to the airport from where you are. It is always good to be informed about what happens in the place where you find yourself.
If you have a shared transfer service, please have a contact Tel in case of any delay on the part of the company. In these cases, a scheduled collection schedule is already in tenter.
If you are using public transport (bus, train), have the schedules (weekends and holidays usually have fewer frequencies), if you have to transfer and also how to board (if you need a card or boarding pass or paying at the moment to the driver or rider). These are details that seem obvious, but it is advisable to know not to have surprises and suffer a delay that could bring complications.
If you rent a car to get to the airport check well, where you must leave the vehicles. In some airports, there is an exclusive parking lot for rental cars.  2 -From the airport- here is a little less stressful as you don't have the pressure to miss the flight. In the worst case you will arrive later to the place where you are going to stay or to the meeting point where you try to arrive. Once you get out of the plane, pick up your suitcase and finish with the required arrival procedures. Then you have to look for the public transport signs or consult the airport staff. It is very useful to inform the timetables of the buses in case you arrive late at night. Not all of them work 24 hours a day. The same goes for taxis. If you have hired a private car service, keep ready the mobile app to contact the driver. Some transport services hired, have a person waiting for you, identified with a sign.
If you rent a car to go from the airport to your final destination, for more peace of mind it is recommended to reserve it earlier. Rental counters are usually available at arrivals hall.