Lounges, facilities and services at CTG Airport

 Vip Lounges at Cartagena airport (CTG)

  Which VIP lounges are at Cartagena airport (CTG) and how to access them

Cartagena International Airport offers exclusive lounges designed to provide passengers with greater comfort and a relaxing environment before departure, with options available in both the domestic and international terminals.

Avianca VIP Lounge

Located in the Domestic Terminal, immediately to the left after passing through the security checkpoint. Open daily from 4:00 am to 10:00 pm. Amenities include air conditioning, complimentary snacks and beverages, Wi-Fi, and television.

Access: Available to Priority Pass, LoungeKey, DragonPass, and Diners Club members; LifeMiles Gold and Diamond members; Star Alliance Gold members; Avianca and Star Alliance business class passengers; or by paying at the reception desk (subject to availability).

Heroica VIP Lounge (Domestic)

Located in the Domestic Terminal on the second floor of the boarding area. Open daily from 4:00 am to 12:00 am (midnight). Amenities include snacks, beverages, workstations, Wi-Fi, air conditioning, and flight information displays.

Conditions: Maximum stay of 3 hours.

Access: Available to Priority Pass, LoungeKey, and Diners Club members, or by paying the entrance fee at the door.

Heroica VIP Lounge (International)

Located on the first floor of the International Terminal, next to Gate 9. Open daily from 4:00 am to 12:00 am (midnight). Amenities include a selection of snacks, alcoholic and non-alcoholic beverages, Wi-Fi, television, newspapers, and magazines.

Conditions: Maximum stay of 3 hours. This is a non-smoking lounge.

Access: Available to Priority Pass, LoungeKey, and Diners Club members, or by paying the entrance fee at the reception desk.

 Facilities and other services

The airport offers a wide range of services designed to meet travelers' needs during their time at the terminal, including financial services, dining options, and passenger assistance.

Banking and Communications

The terminal features ATMs operated by Colombia's major banks, including Bancolombia and Banco de Bogotá. Foreign currency exchange services are provided by Globo Cambio, with counters open 24 hours a day in both the arrivals and departure areas. The airport also offers complimentary Wi-Fi for up to 30 minutes, with paid options available for extended high-speed internet access.

Dining

A variety of dining options are available, including restaurants serving local cuisine, fast-food outlets, cafés, bars, and ice cream shops. The Juan Valdez café, located in the main terminal hall, is open 24 hours a day, making it a convenient choice for passengers with overnight flights or long layovers. Snack and beverage vending machines are also available throughout the Domestic Terminal.

Shopping

Duty-free shops are located in the boarding areas and the international arrivals section, offering a selection of perfumes, alcoholic beverages, and tobacco products. The airport also features stores specializing in Colombian emeralds, fine handicrafts, beachwear, traditional sweets, and souvenirs in both terminals.

Baggage

A luggage wrapping service is available in the main terminal hall, generally operating from 7:00 am to 5:30 pm. If you lose personal belongings within the airport, you should contact the passenger service office or the airport administration.

Phone: +57 605 693 1351 ext. 2747

Email: [email protected]

Other Services

The airport has a first aid station and a port health office for basic medical emergencies. You will also find pharmacies, travel agencies offering last-minute tour arrangements, and a prayer room for quiet reflection.