All international travelers, whether Colombian or foreign nationals, must complete the mandatory Check-Mig registration. This process must be completed online through the Migración Colombia website between 72 hours and 1 hour before the flight. PCR tests and vaccination certificates are currently not required to enter the country.
The most affordable option is the Rápido Aeropuerto shuttle bus, which connects the airport with the Cali Transportation Terminal. Buses depart every 20 minutes, and the approximate fare is COP 12,000. Other companies, such as Líneas del Valle and Expreso Palmira, also provide service to Cali and Palmira from the terminal's first level.
Yes. Services such as Uber and other ride-hailing platforms operate in the area. Since there is no designated pickup location at the airport, you should coordinate the exact meeting point with your driver through the app after requesting your ride.
Yes. The airport operates 24 hours a day. If you need assistance, you can visit the information desks located on the terminal's second level.
Although you may stay inside the terminal overnight, the seating consists of metal chairs with armrests, making them uncomfortable for sleeping. For a better rest, the Hotel Sin Escala is located on the third floor of the main terminal building (domestic area). You can also check availability at nearby hotels offering shuttle services.
If the issue involves your checked baggage, contact your airline immediately at the baggage claim area. For items lost in the terminal's public areas, visit the customer service office located on the third floor of the administrative building.
The airport offers free unlimited Wi-Fi throughout the terminal. If you need a SIM card, you can purchase one at the Emcali store in the public area, where mobile phone accessories are also available.
ATMs from several banks are available on the first and second levels of the terminal. For currency exchange, you can use the Cambios Inter 1A counters located in the international arrivals and departures areas.
Yes. There are two main options: Comfandi, located in the international concourse (Store 234), and Droguería Aeropuerto, located on the second floor of the main terminal building (Store 2324).