Where can I find general information, contact details and location of Buffalo airport (BUF)?

Details about terminals, statistics, general data, social media and airport location can be found at: https://www.airportsdata.net/airport-BUF/#datosgenerales

What facilities and services for passengers with reduced mobility are available at Buffalo airport (BUF)?

Accessibility services, special assistance and facilities for passengers with reduced mobility can be found at: https://www.airportsdata.net/airport-BUF/#pasajerosespeciales

Buffalo airport (BUF) — Airports Data

About the airport

Buffalo Niagara International Airport (BUF), whose modern terminal opened in 1997, serves as the primary commercial air hub for Western New York and the Niagara Falls region, also drawing a steady volume of travelers from Southern Ontario, Canada. It provides nonstop connections to major national hubs and leisure routes to the Caribbean and Mexico.

Official Website: buffaloairport.com

Information Phone: +1 716 630 6000 | Toll-free: +1 877 359 2642

Social Media:

Terminal

The airport operates a single, centralized two-level terminal open 24 hours a day. The lower level houses baggage reclaim, rental car counters, and ground transportation access, while the upper level hosts check-in ticketing desks, the central TSA security checkpoint, and a concourse with 26 boarding gates (Gates 1 to 26). The TSA security checkpoint opens in the early morning (around 3:45 am) and closes nightly at 9:00 pm.

Annual Passenger Traffic: 5 million passengers in 2025.

Information Desks

Assistance is available at the customer service desk located on the lower level (arrivals) within the baggage reclaim hall, alongside roving volunteer airport ambassadors.

Location

The airport is located 14 km (9 miles) east of downtown Buffalo, in Erie County, easily accessible via the Kensington Expressway (Route NY-33) with seamless links to Niagara Falls and the Canadian border.

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TSA security wait times

Estimated wait at the security checkpoints of BUF right now. When live data is not available, it shows historical averages.

Airlines and terminals American Airlines: Typically operates at Gates 4, 5, and 6. Serves Boston, Charlotte, Chicago (O'Hare), Dallas/Fort Worth, Philadelphia, Miami, New York (LaGuardia), and Washington (Reagan). Delta… Full guide → Getting to and from BUF The airport is located 15 minutes by car from downtown Buffalo and approximately 35 to 45 minutes from Niagara Falls. Uber and Lyft collect arriving passengers… Full guide → Services and VIP lounges Buffalo Airport provides an array of passenger amenities and shops across both terminal levels. Please note that the facility operates on a cash-free model: retail stores,… Full guide → Hotels and overnight stay There are no hotels or sleep pods situated inside the passenger terminal building. However, several hotel properties are situated immediately across Genesee Street, many providing complimentary… Full guide → Frequently asked questions Yes, the airport terminal building stays open 24/7. However, the TSA passenger security checkpoint closes every night at 9:00 pm and reopens around 3:45 am. Travelers… Full guide →

Car rental

Car rental customer counters are situated inside the terminal building on the Lower Level (Arrivals), adjacent to the baggage claim carousels. Vehicle pick-up and return are located on the ground floor of the adjacent covered parking garage.

Rental Agencies

Alamo: Hours: 6:00 am to 11:00 pm.
Avis: Hours: 6:30 am to 1:00 am.
Budget: Hours: 6:30 am to 1:00 am.
Dollar: Hours: 7:00 am to 10:00 pm.
Enterprise: Weekdays 6:00 am to 11:00 pm, Saturdays and Sundays 6:00 am to 9:00 pm.
Hertz: On-airport customer counter.
National: Weekdays 6:00 am to 11:00 pm, Saturdays and Sundays 6:00 am to 9:00 pm.
Turo: Car-sharing platform with prearranged airport pick-up.

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Parking

Buffalo Airport offers several parking options, including covered garages and surface lots connected directly to the terminal. Customer service assistance is available 24/7 at +1 716 630 6191.

Official Parking Rates and Reservations

Parking Facilities

Daily / Hourly Garage (Red Signs): Multi-level covered garage located directly opposite the terminal, connected via enclosed pedestrian bridges and elevators. First 10 minutes free; USD 5.60 per hour; maximum daily rate of USD 31.00 (+ tax). Includes 3 free EV charging stations on Level 1 (Section F-2) and up to 1 hour of free parking for vehicles displaying accessible disability permits.
Reserved Covered Parking: Dedicated section on Level 1 of the parking garage. Requires online advance booking with a USD 3.00/day reservation fee plus parking charges (up to USD 30.00 daily max).
Preferred Parking Lot (Green Signs): Uncovered lot located within short walking distance of the terminal, also serviced by complimentary 24/7 airport shuttles. First 10 minutes free; USD 1.40/hour; USD 18.00 daily max.
Long Term Parking Lot (Orange Signs): Outdoor surface lot designed for extended trips, served by free continuous shuttles every 15 minutes around the clock. First 10 minutes free; USD 1.40/hour; USD 15.00 daily max.
Economy Parking Lot (Blue Signs): The most budget-friendly on-airport lot, serviced by free 24-hour shuttles every 15 minutes. First 10 minutes free; USD 1.40/hour; USD 12.00 daily max.
Cell Phone Lot (Purple Signs): Free waiting lot located on Buell Avenue for drivers waiting to pick up arriving passengers after baggage collection.

Nearby Private Parking

Off-airport parking providers such as The Parking Spot and Allpro Airport Parking operate nearby facilities featuring continuous airport shuttle vans.

Special assistance

Special Assistance Requests

The facility complies with all ADA accessibility standards. Passengers in need of wheelchair assistance or terminal escorts should coordinate directly with their airline at least 72 hours prior to flight departure.

Infrastructure and Accessibility

The terminal features access ramps, elevators, escalators, adapted restrooms, Braille signage, and accessible lanes through TSA checkpoints. Regional NFTA buses operating to the airport are fully ADA wheelchair-lift equipped.

Escort Gate Passes

Family members or guardians assisting unaccompanied minors, elderly travelers, or individuals with disabilities can request a non-traveler escort gate pass at the airline ticketing desk to accompany them through security directly to the departure gate.

Nursing Suites

Private nursing mothers' suites equipped with comfortable seating, power outlets, and changing stations are located on the departures level.

Service Animal Relief Areas

Designated pet and service animal relief areas are provided both curbside outside the terminal (pre-security) and within the departure concourse (post-security).

Content written by German Giudici

Creator of the Aeropuertos del Mundo website network since 2007.