Charlotte airport (CLT)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.


 Passenger Guide

Charlotte-Douglas International Airport, opened in 1936, serves the state of North Carolina. It operates with domestic flights and international destinations in Mexico, Canada, the Caribbean, Central America and some locations in Europe.

Official Website:
Number of Terminals - 1 - Open 24 hours a day and five Concourses: A (15 gates), B (9 gates), C (12 gates), D (6 gates for international flights), E (29 gates). LEARN MORE
Annual passenger traffic: 53.4 million passengers went through it in 2023.
Tel: +1 704 359 4013. - FACEBOOK

There is an information desk on level 2, close to the ticketing offices, and a visitor centre in the baggage reclaim area. There are also volunteers in yellow uniforms throughout the enclosure to provide assistance.



The airport is located 11 km (7 miles) to the west of the city of Charlotte.

 See Map

Car rental agencies

There are car rental services on level 2 of the parking deck located across from the terminal.

Alamo (Tel +1 877 222 9075 - 4:00 am to 1:45 am)
Avis (Tel +1 800 633 3469 - 5:00 am to 1:00 am)
Budget (Tel +1 800 218 7992 - 5:00 am to 1:00 am)
Dollar (Tel +1 800 800 4000 - 6:00 am to 0:00 am)
Enterprise (Tel +1 800 261 7331 - 4:00 am to 1:45 am)
Hertz (Tel +1 800 654 3131 - Sunday to Friday from 6:00 am to 1:00 am, Saturday from 6:00 am to 0:00 am)
National (Tel +1 877 222 9058 - 4:00 am to 1:45 am)
Sixt (Tel +1 888 749 8227 - 9:00 am to 5:00 pm)



Parking services at Charlotte airport (CLT)

Short- and long-term parking in several areas inside the grounds. All of them operate around the clock and are patrolled regularly. Valet parking is available from 5:00 am to 10:00 pm, as well as a free passenger pick-up zone (Cell Phone Lot) near the terminal. More information: Tel +1 704 359 5555. 

Hourly Deck - Spaces for short stays on levels 4-7, with charging stations for electric vehicles. The first 15 minutes are free. The terminal can be accessed through walkways on level 2.

Long Term Lots 1 & 2 - Outdoor areas for long periods, with 24-hour complimentary shuttle service to the terminal every 10-15 minutes.

Daily Decks - Two covered sectors with bays for long stays. Courtesy shuttle buses to the main building.


Facilities for passengers with special needs

Inside the enclosure, there are adapted telephones and toilets, reserved parking spaces and relief areas for service animals. Individual airlines can provide wheelchairs. Passengers requiring special assistance should contact their airline in advance of their arrival.



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Latest updates: June 08, 2024