Coronavirus and FAQs at (YYZ) airport

Coronavirus Answers and Frequently Asked Questions for Passengers at Toronto Pearson airport (YYZ)

IMPORTANT: The information provided below is only a quick guide, but it may be subject to change due to permanent changes in the health situation. Therefore, always corroborate the information with the official entities and the airline with which you intend to travel to and also check if at the time of your trip, the country you are coming from is not within the list of High Risk Countries.
 

Covid-19: Regulations for travel to Canada

International travel to Canada is permitted for vaccinated travelers. There are exceptions for unvaccinated citizens and those traveling for "essential reasons". You need to meet the requirements to ensure entry is allowed.

Exceptional travel

There are exemptions to border closure for essential reasons, such as travel for temporary foreign workers, international students, and compassionate reasons. Tourist travel is not allowed unless fully vaccinated. You can find a full list of exemptions at https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/travel-restrictions-exemptions.html#foreignWaivers are revoked if another country has been visited in the previous 14 days that is considered to have a variant of the virus. The entry of travelers will be allowed. This does not apply to Canadian citizens or permanent residents who must follow further quarantine and testing requirements, regardless of vaccination status. The list of countries and more information can be found at https://www.canada.ca/en/public-health/news/2021/11/government-of-canada-introduces-new-measures-to-address-covid -19-omicron-variant-of-concern.html

Other restrictions

When leaving Canada, travelers must present a valid certificate for full COVID-19 vaccination. There are limited exceptions, such as for emergency travel, more information can be found at https://www.canada.ca/en/transport-canada/news/2021/10/mandatory-covid-19-vaccination-requirements-for - federally-regulated-transportation-employees-and-travelers.html

Vaccinations and travel rules for vaccinated people

Travelers who present a valid international certificate for full COVID-19 vaccination, using an approved vaccine, do not require an essential reason to enter and are exempt from quarantine requirements. Vaccinated travelers are still required to provide a pre-departure test and can be randomly selected to be screened upon arrival. Travelers should also have a proper quarantine plan for 14 days as a precaution, even when seeking full vaccination exemption. Proof of vaccination must be uploaded to the ArriveCAN app. Final dose must have been administered at least 14 days prior to departure and supporting documentation must be in English, French, or with a certified translation. You can find more information athttps://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada#determine-fully

It is mandatory to submit medical certificate / proof

Proof of a negative test result, taken within the previous 72 hours, must be provided upon departure. Instead, travelers can provide documentation of having recovered from COVID-19. This will require proof of a positive test result, taken at least 14 days prior to departure and no more than 180 days prior to departure. The negative molecular test result or recovery proof must be uploaded to the ArriveCAN app. More information on testing requirements, such as accepted test types, can be found at https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist/covid-19-testing-travellers - venir-a-canadá? utm_campaign = gac-amc-covid-20-21 & utm_source = travel-covid_travel-restriction_flying_ & utm_medium = redirect & utm_content = es # haciendo la prueba

Test is done upon arrival

A molecular test will be administered on arrival and travelers will receive COVID-19 home sample collection kits to be taken on day 8 of the quarantine period. The kit contains information on how to collect, store, and ship the samples. Travelers can register for the test by reaching https://travel.gc.ca/travel-covid/travel-restrictions/flying-canada-checklist/covid-19-testing-travellers-coming-into-canada?utm_campaign= gac -amc-covid-20-21 & utm_source = travel-covid_travel-restrictions_flying_ & utm_medium = redirect & utm_content = en # register Travelers who can provide proof of a positive test result, taken at least 14 days prior to departure and no more than 180 days before, they are exempt from the Arriving test.

Additional documents required

The ArriveCAN app must be downloaded to submit proof of vaccination, negative test result, previous recovery, contact information, and quarantine plan. All necessary information must be sent at least 72 hours before arrival.

For more details Government of Canada


Which is the easiest way to get to downtown Toronto by public transportation?

Union Pearson Express train (UP Express) runs from Pearson Airport to Union Station in downtown Toronto in just 25 minutes. Adult one-way fare from Pearson to Union Station is $12.35.
 

Is it possible to get a SIM card?

With chatr Mobile, get access to affordable talk, text, and data plans with no overage charges, no term contracts, no credit checks and nation-wide coverage. You can find it in both terminals, before security everyday from 10 am to 10 pm, In T1 in international arrivals and in T3 near the Information Booth.
 

Is there free internet access?

While at Pearson Airport, you can use free Wi-Fi courtesy of American Express. Log in to free Wi-Fi at the airport and select “Toronto Pearson Public Wi-Fi” from the list of available networks. Launch your internet browser and type in a website (eg. torontopearson.com), then accept the terms and conditions. Select “Connect”. iPads are available and free to use in the lounge areas located near airport departure gates. Take a seat and browse the internet while waiting for your flight.
 

How to transfer between the terminals?

The 24-hour free Terminal Link train takes passengers between Viscount station and the terminals.
 

What to do in case of a long layover?

There are many duty free shops in both terminals as well as dining. Toronto Pearson airport also offer many services including nursing pods and children’s play areas, Service Animal & Pet Relief, several VIP lounges in both terminals with beverages, food, relax areas, and the Sheraton Gateway (with direct access to Terminal 3) in case you have an overnight waiting.
 

Are there currency exchange desks?

The International Currency Exchange (ICE) office buys and sells over 70 international currencies. There are several desks in both terminals. You can also, reserve online and simply use “Click and collect” and experience no fees, competitive exchange rates and no advance payment. Select your collection point and date, choose your currency and pick up your currency and pay in-store.
 

What to do in case of loss of valuables or luggage?

Report an item you lost in Pearson Airport’s terminals, parking garages, or the Link train between terminals.
 
Items are held for 30 days from the date they are turned in. Visit the lost and found office in Terminal 1 or submit a report online. You will receive a confirmation email with a report number. The airport's lost and found office will search its inventory for 30 days and notify you of the result by email.
 
For lost passports of all nationalities are turned into the Canada Border Services Agency. To claim a lost passport, call their Terminal 1 office at 905-676-3640 or their Terminal 3 office at 905-612-5416.
 
For items left on the aircraft and for any lost checked luggage, contact your airline.
 

Is there a luggage storage service?

Baggage storage facilities are available at the Travel Store, with locations on the Departures Level of Terminals 1 and 3.
 
The Travel Store in Terminal 1 is on: (416) 776-2247, and in Terminal 3: (905) 612-6677. There are no luggage lockers at Pearson Airport.
 

Where is the meeting point area?

If you’re planning to wait for travelling friends and family inside the terminal, you’ll find meeting areas on the Arrivals level, just outside the baggage claim.

Are there pharmacies available?

There are 3 24-hour contactless mini pharmacies offering over the counter essentials such as cold medications, lozenges, feminine products, teeth care kits, allergy and intolerance pills and PPE Kits.
 
There are two in T1 (before and after security) and one in T3 before security. In addition, a full-service pharmacy is available (8:00 am to 9:00 pm) in T1 before security, where you can pick up travel essentials, including prescription or over-the-counter medication, nutritional supplements, beauty products or snacks and drinks.
 

Is there any free parking area?

For quick visits, take advantage of the free cell phone waiting area (up to 45 minutes), but you must turn off your vehicle and stay with it at all times. Also you can use the curbside pick-up and drop-offs, but here waiting is not allowed. So you may stop briefly outside the Arrivals and Departure areas at both terminals.
 

Are there electric vehicle charging stations?

There are 53 Electric Vehicle (EV) charging stations that can be found in multiple convenient locations at the airport. EV charging is free with paid parking at both terminals and is included with Valet parking.
 

Latest updates: March 02, 2022

 CORONAVIRUS

World situation. General considerations
 
Due to the advancement of vaccination worldwide, documentation and testing restrictions have been eliminated in many countries. In fact, in some countries, by presenting the complete vaccination certificate against Coronavirus, RT-PCR or antigen test results are no longer required, nor is a health affidavit form.

However, we insist once again, that in the situation of constant changes, it is always important to consult and finalize details with the airline and, if necessary, with the airport as well as, in the case of international flights, with the embassy or consulate near the final destination, and also with the countries involved for connecting flights, if any.
 
In this sense, it is useful to review the International Map of the current restrictions of each country.

  General Information

  Departures

  Arrivals

  Car Hire

  Facilities and Lounges

  Transportation

  Overnight Stay

  Parking

  Airlines

 
 

  Booking accommodation

Booking.com
 

Car rental search