List of Airlines at (STM) airport

 

The following is a list of airlines serving Santarém airport (STM)

Azul Linhas Aéreas (Tel +55 93 3523 3287 - 7:00 am to 1:00 pm and from 3:30 pm to 9:30 pm)
Gol Linhas Aéreas (Tel +55 93 3522 3386 - 7:30 am to 5:30 pm and from 7:30 pm to 6:00 am)
LATAM (Tel +55 93 3523 9744 - Mondays through Fridays from 10:30 am to 3:30 pm)
MAP Linhas Aéreas (Tel +55 93 3529 0308 - Mondays through Fridays from 8:30 am to 5:30 pm, weekends from 8:30 am to 11:00 am and from 2:30 pm to 5:00 pm)

 

Latest updates: September 23, 2019

What do you have to arrange with the airline?

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur.
 
Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.
 
  Check in procedure
 
  Documentation and visa required
 
  Baggage weight limits, restricted and prohibited Items
 
  Baggage and excess billing rates
 
  Requirements for minors traveling alone or without parents
 
  Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women
 
  Lost, delayed or damaged baggage reclaim
 
  Possible flight's changes of date or cancellations
 
  Confirmation of flight schedules (departures or arrivals)
 
  Flight status report (for possible delays, cancellations, rescheduling)
 
  In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc.
 
Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)
 
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