Coronavirus and FAQs at (SDQ) airport

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Coronavirus Answers and Frequently Asked Questions for Passengers at Las Américas airport (SDQ)

Who can enter the Dominican Republic?

Most of the passengers coming from the United States, Canada, Argentina, Mexico, Chile, Colombia, Panama, France, Germany, Italy, Russia, Puerto Rico, etc. They do not need to present a negative Covid-19 test upon arrival to enter the Dominican Republic. Airports and other ports of entry will conduct a rapid and random breath test on a percentage of passengers and all those with symptoms upon arrival.

In turn, passengers must present an e-ticket that is completed through this LINK

Passengers under 5 years of age and crew members are exempt from this procedure.

Passengers who present a vaccination card with no less than 3 weeks after the last dose or negative PCR test taken within 72 hours before arrival in the Dominican Republic will be EXEMPT FROM THE RANDOM TEST.

All passengers must also carry out a temperature check. Passengers who show symptoms or whose test results are positive will be isolated and treated in authorized places.

Prior to travel, travelers should confirm with their airline and airport of origin regarding any tests or other related requirements for incoming flights to the Dominican Republic, or the necessary requirements when returning to their country of origin.

Santo Domingo airport has two terminals: – Terminal A (south): It is the oldest terminal and has three levels. Level 1 (Arrivals, car rental counters, baggage claim and parking) Level 2 (Departures, airline counters and gastronomic and shopping services) Level 3 (Restaurants, cafes and other services and facilities) – Terminal B (north): It is the most modern terminal (inaugurated in 2007) and has three levels. Level 1 (Arrivals, Baggage claim, car rental desks and parking.) Level 2 (Departures, VIP lounge, Club Cup and small Cruise Terminal) Level 3 (Shops and gastronomic and banking services.)

There is a door-to-door service to hotels and homes, specially designed for families or groups. See more . In case of being a solo traveler, the taxi or Uber is convenient. In case of using the Uber, you must coordinate with the driver the meeting area, since in the arrivals and departures area of ​​the terminals, they are exclusive areas for Taxis.

The airport offers free and free connection and to connect, you must select the “VINCI Airports wifi” network and open your Internet browser. Enter your email and select your country of residence. After accepting the Terms and Conditions, you will be connected.

It has a wide variety of shops, duty free as well as restaurants, fast food, bars and cafes. Both duty free and some gastronomic options remain open all night. In turn, the airport has VIP lounges and some are open 24 hours a day. The VIP lounges represent a great option for a long wait for a connecting flight, or a delayed flight, an early check-in in the morning or for a breakfast, buffet lunch, snacks, drinks and a relaxed atmosphere for rest or relaxation, or even for a work space.

For damage or loss of luggage you should contact your airline or go to their counter at the airport. In case of losing any belongings inside the terminals, you should contact the lost property section of the Airport:

Lost & Found Customer Service E-mail: lostandfound@aerodom.com
Tel: 1-809-412-5888 Ext. 2225/2060 Second floor,

>Dominican Seal has two packing stations on the 2nd level, both in Terminal A and Terminal B.
Check-in counters area.
Monday to Sunday: 4:30 AM – 9:30 PM.
Tel .: 1-809-549-0149

The airport has banks and exchange houses, namely:
BANRESERVAS: Located on the 1st level of the passenger terminal. Passenger arrivals area
Monday to Friday: 9 am-5pm Saturday: 9 am-1pm Sunday: Closed
Airport: 1-809-549-0343 / 1-809-549-0660
Santo Domingo: 1-809-960-2121
BANCO POPULAR DOMINICANO: Located on the 1st level of the passenger terminal. Passenger arrivals area
Monday to Friday: 9 am-4pm Saturday: 9 am-1pm Sunday: Closed
Airport: 1-809-549-8997
Santo Domingo: 1-809-544-5555
BANRESERVAS / Exchange Agency: It has several exchange counters located at different points of the airport, both in departures and arrivals
Monday to Sunday: 24 hrs
Airport: 1-809-549-0343 / 1-809-549-0660
Santo Domingo: 1-809-960-2121
GLOBOCAMBIO: Several exchange booths located at different points of the airport, both in departures and arrivals
Monday to Sunday: 24 hrs
Tel. 1-829-200-8599

At the Santo Domingo airport you will find a primary care medical dispensary of the Ministry of Public Health of the Dominican Republic. For contact:
Ministry of Public Health.
Airport: 1-809-549-0049
Santo Domingo: 1-809-541-3121
E-mail: Info@ministeriodesalud.gob.do
Located on the 1st level of the passenger terminal passenger arrivals area 24 hrs.

Inside the airport you can find the Carol Pharmacy, located on the 2nd level of the passenger terminal 24 hour check in counters area. Tel: 1-809-562-6767 – E-mail: aila@farmaciacarol.com

The airport has bathrooms to be used by the family, they are more spacious, accessible and inside it has baby changers and a safety seat for children. In the bathrooms where there is no family bathroom, you will find baby changing rooms in the men’s and women’s bathrooms. In turn, it has a breastfeeding room, completely free.

 

Latest updates: October 08, 2021

 CORONAVIRUS

General considerations
 
It is an almost generalized concept that each passenger must have a certificate of vaccination against the Coronavirus (if they already have it), a RT-PCR test result within 48 hours of boarding,10-day quarantine, filling out the form and affidavit of health (including in some cases the COVID-19 vaccination certificate), in addition to complying with the distancing protocols, hand washing and use of mask.
 
But also, given the situation of constant changes, it is always important to consult and finalize details with the airline and also, if necessary, with the airport as well as in the case of international flights with the nearby embassy or consulate to wherever the destination is. final, as well as the countries involved in flight stopovers.
 
In this sense, it is useful to review the International Map of the current restrictions of each country.

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