FAQs
Shanghai (PVG) airport
Answers to the Frequently Asked Questions about Shanghai Pudong airport (PVG)
What are the terminals, contact information and location?
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the Maglev train, which reaches Longyang Road Station in just 8 minutes. As a more economical alternative, Metro Line 2 (green line) connects the airport directly with central locations such as People's Square and the Lujiazui financial district.
You must connect to the "AirportPVG-Free-WiFi" network. To obtain the access code, if you do not have a Chinese telephone number, you will need to scan your passport at the self-service kiosks located throughout the terminal corridors.
You can purchase tourist SIM cards at the mobile phone service counters (China Mobile, China Unicom or China Telecom) located in the international arrivals halls of both terminals.
Yes, the "Left Luggage" counters are available from 6:00 am to 12:00 am. In Terminal 1 they are located between gates 4-5 and next to gate 7. In Terminal 2, they are situated at check-in island A and near arrivals exit 2A.
There is a free shuttle bus service connecting both terminals every 10 minutes, operating between 6:00 am and 12:00 am. It is also possible to walk via the transport centre connecting corridors or use the MRT train if you are within the boarding areas of the satellite buildings.
You should go to the "Lost and Found" offices. In Terminal 1, the office is located between arrivals gates 8 and 9, while in Terminal 2 it is near gate 27, both operating from 6:00 am to 12:00 am.
Yes, currency exchange offices and cash machines operate 24 hours a day. For food during the early hours, the best options are convenience stores (FamilyMart or 7-Eleven) and fast-food chains in Terminal 2 that provide uninterrupted service.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the Maglev train, which reaches Longyang Road Station in just 8 minutes. As a more economical alternative, Metro Line 2 (green line) connects the airport directly with central locations such as People's Square and the Lujiazui financial district.
You must connect to the "AirportPVG-Free-WiFi" network. To obtain the access code, if you do not have a Chinese telephone number, you will need to scan your passport at the self-service kiosks located throughout the terminal corridors.
You can purchase tourist SIM cards at the mobile phone service counters (China Mobile, China Unicom or China Telecom) located in the international arrivals halls of both terminals.
Yes, the "Left Luggage" counters are available from 6:00 am to 12:00 am. In Terminal 1 they are located between gates 4-5 and next to gate 7. In Terminal 2, they are situated at check-in island A and near arrivals exit 2A.
There is a free shuttle bus service connecting both terminals every 10 minutes, operating between 6:00 am and 12:00 am. It is also possible to walk via the transport centre connecting corridors or use the MRT train if you are within the boarding areas of the satellite buildings.
You should go to the "Lost and Found" offices. In Terminal 1, the office is located between arrivals gates 8 and 9, while in Terminal 2 it is near gate 27, both operating from 6:00 am to 12:00 am.
Yes, currency exchange offices and cash machines operate 24 hours a day. For food during the early hours, the best options are convenience stores (FamilyMart or 7-Eleven) and fast-food chains in Terminal 2 that provide uninterrupted service.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the Maglev train, which reaches Longyang Road Station in just 8 minutes. As a more economical alternative, Metro Line 2 (green line) connects the airport directly with central locations such as People's Square and the Lujiazui financial district.
You must connect to the "AirportPVG-Free-WiFi" network. To obtain the access code, if you do not have a Chinese telephone number, you will need to scan your passport at the self-service kiosks located throughout the terminal corridors.
You can purchase tourist SIM cards at the mobile phone service counters (China Mobile, China Unicom or China Telecom) located in the international arrivals halls of both terminals.
Yes, the "Left Luggage" counters are available from 6:00 am to 12:00 am. In Terminal 1 they are located between gates 4-5 and next to gate 7. In Terminal 2, they are situated at check-in island A and near arrivals exit 2A.
There is a free shuttle bus service connecting both terminals every 10 minutes, operating between 6:00 am and 12:00 am. It is also possible to walk via the transport centre connecting corridors or use the MRT train if you are within the boarding areas of the satellite buildings.
You should go to the "Lost and Found" offices. In Terminal 1, the office is located between arrivals gates 8 and 9, while in Terminal 2 it is near gate 27, both operating from 6:00 am to 12:00 am.
Yes, currency exchange offices and cash machines operate 24 hours a day. For food during the early hours, the best options are convenience stores (FamilyMart or 7-Eleven) and fast-food chains in Terminal 2 that provide uninterrupted service.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the Maglev train, which reaches Longyang Road Station in just 8 minutes. As a more economical alternative, Metro Line 2 (green line) connects the airport directly with central locations such as People's Square and the Lujiazui financial district.
You must connect to the "AirportPVG-Free-WiFi" network. To obtain the access code, if you do not have a Chinese telephone number, you will need to scan your passport at the self-service kiosks located throughout the terminal corridors.
You can purchase tourist SIM cards at the mobile phone service counters (China Mobile, China Unicom or China Telecom) located in the international arrivals halls of both terminals.
Yes, the "Left Luggage" counters are available from 6:00 am to 12:00 am. In Terminal 1 they are located between gates 4-5 and next to gate 7. In Terminal 2, they are situated at check-in island A and near arrivals exit 2A.
There is a free shuttle bus service connecting both terminals every 10 minutes, operating between 6:00 am and 12:00 am. It is also possible to walk via the transport centre connecting corridors or use the MRT train if you are within the boarding areas of the satellite buildings.
You should go to the "Lost and Found" offices. In Terminal 1, the office is located between arrivals gates 8 and 9, while in Terminal 2 it is near gate 27, both operating from 6:00 am to 12:00 am.
Yes, currency exchange offices and cash machines operate 24 hours a day. For food during the early hours, the best options are convenience stores (FamilyMart or 7-Eleven) and fast-food chains in Terminal 2 that provide uninterrupted service.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the Maglev train, which reaches Longyang Road Station in just 8 minutes. As a more economical alternative, Metro Line 2 (green line) connects the airport directly with central locations such as People's Square and the Lujiazui financial district.
You must connect to the "AirportPVG-Free-WiFi" network. To obtain the access code, if you do not have a Chinese telephone number, you will need to scan your passport at the self-service kiosks located throughout the terminal corridors.
You can purchase tourist SIM cards at the mobile phone service counters (China Mobile, China Unicom or China Telecom) located in the international arrivals halls of both terminals.
Yes, the "Left Luggage" counters are available from 6:00 am to 12:00 am. In Terminal 1 they are located between gates 4-5 and next to gate 7. In Terminal 2, they are situated at check-in island A and near arrivals exit 2A.
There is a free shuttle bus service connecting both terminals every 10 minutes, operating between 6:00 am and 12:00 am. It is also possible to walk via the transport centre connecting corridors or use the MRT train if you are within the boarding areas of the satellite buildings.
You should go to the "Lost and Found" offices. In Terminal 1, the office is located between arrivals gates 8 and 9, while in Terminal 2 it is near gate 27, both operating from 6:00 am to 12:00 am.
Yes, currency exchange offices and cash machines operate 24 hours a day. For food during the early hours, the best options are convenience stores (FamilyMart or 7-Eleven) and fast-food chains in Terminal 2 that provide uninterrupted service.
AERO, our 24/7 airport assistant.
Latest updates: May 19, 2026
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Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Disabled Passengers
Airlines
Airlines
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