Lounges, facilities and services (PRG)

Vip Lounges at Prague Václav Havel Airport (PRG)

Which are the Vip lounges at Prague Václav Havel Airport (PRG) and how to access:

Prague Airport offers several VIP lounges designed to provide a comfortable environment and exclusive services for passengers. These lounges are ideal for relaxing or working before your flight.

Terminal 1 (Non-Schengen Flights)

MasterCard Lounge

• Location: After the check-in area and passport control, take the escalators on the left to Level 1.
• Opening Hours: Open from 5:30 am to 10:00 pm.
• Services: Hot and cold drinks, snacks, access to digital and printed press, Wi-Fi, air conditioning, telephones, computers, showers, conference facilities.
• Access: Czech Airlines Business Class passengers, OK Plus Gold or Silver members, Priority Pass, LoungeKey, DragonPass or Diners Club holders, First or Business Class passengers of SkyTeam airlines, SkyTeam Elite Plus members, or pay directly at the entrance.

Terminal 2 (Schengen Flights)

Erste Premier Lounge

• Location: After check-in and security controls, turn right and take the lift or stairs to Level 3.
• Opening Hours: Open from 5:00 am to 10:00 pm.
• Services: Snacks, full bar, Wi-Fi, newspapers and magazines, television, computers, showers, telephones, air conditioning, conference facilities.
• Access: Czech Airlines Business Class passengers, OK Plus Gold or Silver members, Priority Pass, LoungeKey, DragonPass or Diners Club holders, First or Business Class passengers of SkyTeam airlines, SkyTeam Elite Plus members, or pay directly at the entrance.

FastTrack Lounge

• Location: Second floor of the Departure Hall.
• Opening Hours: Open from 5:00 am to 10:00 pm.
• Services: Snacks and drinks, meeting rooms, television, Wi-Fi, press, children's play area, showers.
• Access: By prior online reservation or pay directly at the entrance.

It is recommended to check the access conditions and specific services directly with the VIP lounge or on the official airport website, as they may vary.

Facilities and other services

Finance and Connectivity

The airport offers a variety of services for passengers. There are ATMs and currency exchange offices operating 24 hours a day. Additionally, there is a post office, VIP lounges, power outlets for electronic devices, mobile phone services, and free Wi-Fi access throughout the terminal.

Dining

Throughout the airport, passengers will find a wide range of dining options, including cafés, fast food outlets, bakeries, restaurants, and bars. Among the 24-hour options are Costa Coffee, Bread & Co, PAUL, Zigolini Caffè & Bar, Starbucks, Restaurace Runway, and Marché.

Shopping and Duty-Free

The airport's retail offer is varied, including duty-free shops as well as stores selling toys, gifts, souvenirs, handicrafts, jewellery, fashion and accessories, books, press, confectionery, perfumes, cosmetics, and electronic products. A supermarket is available in the public area of Terminal 2.

Baggage Services

• Luggage Trolleys: Available free of charge throughout all public and non-public areas of the airport.
• Porter Service: Operates from 4:00 am to 8:00 pm.
• Luggage Wrapping: Protective wrapping services are available in the public area of Terminals 1 (5:30 am to 12:00 am) and 2 (12:00 am to 9:00 pm).
• Luggage Storage and Lost & Found: The luggage storage service and lost & found office are located in the Departure Hall of Terminal 2 and operate 24 hours a day. For enquiries, contact [email protected] or Tel +420 220 115 005.

Other Services

Additional services offered by the airport include a medical clinic, drinking fountains, a prayer room, showers, a pharmacy, and children's play areas, as well as facilities for baby care. Travel agencies, designated smoking areas, photo booths, and libraries are also available.