Jacksonville airport (JAX)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

 Passenger Guide

Jacksonville International Airport, opened on September 1, 1968, serves Duval County, in Florida. It operates with domestic flights.

Official Website: flyjacksonville.com
Number of Terminals - 1 - Open 24 hours a day.
Annual passenger traffic: 5 million passengers went through it in 2021.
Tel: +1 904 741 4902. - FACEBOOK

Information desk on level 2, ticketing area, available from 5:00 am to 6:00 pm. Welcome center in the baggage reclaim area, from 9:00 am to 10:00 pm.

 Location

The airport is located 14 km (9 miles) to the north of the city of Jacksonville.

 See Map

Public and private transportation

All ground transportation services are found on the lower level of the terminal, next to the baggage reclaim area.

Ride-sharing

Lyft and Uber pick passengers up outside door 3.

Bus

Jacksonville Transportation Authority (Tel +1 904 630 3100) operates line 1 to the city centre between 5:10 am and 0:10 am (Saturdays from 4:45 am to 10:40 pm, Sundays from 4:40 am to 8:40 pm). Journey time is 60 min. and the fare is USD1.75. Intermediate stops include UF Health North, River City Marketplace, Highlands Square Shopping Center and JRTC at LaVilla. More information

Taxi

The official operator inside the enclosure is zTrip (Tel +1 904 222 2222). The trip to the city centre takes around 20 minutes.

 

Car rental agencies

There are car rental desks next to the baggage recollection hall.

Alamo/National (Tel +1 904 240 3288 - 6:00 am to 0:30 am)
Avis (Tel +1 904 741 2327 - 6:00 am to 1:00 am)
Budget (Tel +1 904 741 9910 / 800 527 0700 - 6:00 am to 1:00 am)
Dollar (Tel +1 800 800 4000 - 6:00 am to 0:00 am)
Enterprise (Tel +1 904 741 6390 - 6:00 am to 0:30 am)
Hertz (Tel +1 904 741 2151 - 6:00 am to 1:00 am)
Thrifty (Tel +1 800 847 4389 - 6:00 am to 0:00 am)

 

Car rental booking

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Parking services at Jacksonville airport (JAX)

There are several parking lots for short and long stays. Valet parking service (Tel +1 904 741 3900) in front of the Departures level. Next to the administrative building, there is a free passenger pick-up zone (Courtesy Waiting Lot). More information: Tel +1 904 741 2277. Rates

Garage - Multi-storey facility for short- and long-term parking adjacent to the terminal.
Surface Lot - Uncovered area for long stays opposite the main building.
Economy Lots 1 & 2 - Long-term sectors, with free shuttle services every 15 minutes.

Facilities for passengers with special needs

Inside the enclosure, there are lifts, adapted restrooms and telephones, wheelchairs, a relief area for service animals and reserved parking spaces. Throughout the airport, there are white courtesy phones to request assistance (Tel +1 904 741 2020).

 
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Latest updates: July 10, 2022