JAXUpdated September 24, 2026

Frequently asked questions: Jacksonville airport

Jacksonville · United States

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JAX · FAQs

Quick answers about Jacksonville airport (JAX)

Questions about JAX

Answers to the questions travelers ask most about Jacksonville airport (JAX). See also the airport guide for general information.

The airport is located about 21 km (13 miles) north of Downtown Jacksonville, with driving times around 20 to 30 minutes via Interstate 95.
Yes, the Jacksonville Transportation Authority (JTA) operates bus Route 1 connecting the terminal to the JRTC at LaVilla transit hub in downtown Jacksonville in approximately 60 minutes for a $1.75 one-way fare.
App-based rideshare drivers pick up passengers on the lower arrivals curb outside baggage claim at marked poles 1 and 2.
Delta Sky Club operates in Concourse A for eligible Delta and SkyTeam passengers. The independent lounge The Club JAX is undergoing full reconstruction and expansion in connection with the Concourse B project.
Yes, the Hourly Garage provides the first 30 minutes of parking free of charge. Additionally, the complimentary Cell Phone Waiting Lot allows drivers to wait in their vehicles until passengers arrive at the curb.
Yes, the terminal is open 24 hours. However, when TSA checkpoints close overnight, travelers must remain in the pre-security public area until screening opens around 4:00 am.
No, due to federal security regulations, Jacksonville International Airport does not offer baggage storage lockers or left-luggage services.

More questions? Ask AERO, our 24/7 airport assistant.

German Giudici

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