Where can I find general information, contact details and location of Austin airport (AUS)?

Details about terminals, statistics, general data, social media and airport location can be found at: https://www.airportsdata.net/airport-AUS/#datosgenerales

What facilities and services for passengers with reduced mobility are available at Austin airport (AUS)?

Accessibility services, special assistance and facilities for passengers with reduced mobility can be found at: https://www.airportsdata.net/airport-AUS/#pasajerosespeciales

Austin airport (AUS) — Airports Data

About the airport

Austin–Bergstrom International Airport (IATA: AUS), the premier international gateway to the Texas state capital and its metropolitan region, links Central Texas to an extensive domestic route network alongside international service to Mexico, Canada, Central America, the Caribbean, and Europe.

Official Website: flyaustin.com

Phone: +1 512 530 2242

Social Media:

Terminals

All commercial airline operations are consolidated within the Barbara Jordan Terminal, a modern passenger building open 24 hours (the former South Terminal permanently ceased operations in 2026, bringing all carriers under one roof). The public landside areas stay open around the clock, while TSA security screening checkpoints operate daily from 3:30 am – 4:00 am until the last departing flight of the night.

Annual Passenger Traffic (2025): 21.66 million passengers.

Information Points

Staffed information counters (Smilin' Guest Services) are positioned on the baggage claim level across from carousels 3 and 5. In addition, white paging assistance phones are placed throughout the concourses, and volunteer ambassadors wearing blue vests are available to guide travelers.

Location

The airport is located approximately 8 km (5 miles) southeast of Downtown Austin, Texas, with direct highway access via TX-71 and US-183.

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TSA security wait times

Estimated wait at the security checkpoints of AUS right now. When live data is not available, it shows historical averages.

Airlines and terminals Following the permanent closure of the South Terminal, all passenger airlines operate out of the Barbara Jordan Terminal: Aeroméxico: Daily nonstop flight to Mexico City. Air… Full guide → Getting to and from AUS Austin Airport is situated about 20 minutes by road from Downtown Austin, with several ground transportation options tailored to your schedule and budget. App-based transportation providers… Full guide → Services and VIP lounges The Barbara Jordan Terminal provides comprehensive traveler amenities and services designed to make layovers and departures seamless. ATMs: Cash machines are available before and after security… Full guide → Hotels and overnight stay The airport features an on-site hotel located directly within the airfield perimeter, along with multiple lodging options with shuttle service just minutes away: The Hilton Austin… Full guide → Frequently asked questions Yes, the public pre-security areas of the Barbara Jordan Terminal are open 24 hours. However, TSA security checkpoints close overnight after the last flight and reopen… Full guide →

Car rental

Car rental customer counters and vehicle ready lots are consolidated inside the CONRAC (Consolidated Rental Car Facility), situated immediately behind the Red Garage. Passengers can walk across the upper-level covered pedestrian bridges from the Barbara Jordan Terminal or board the free electric Mobility Tram departing from Red Garage Level 3.

On-Site Rental Agencies

Advantage Rent A Car
Alamo (daily 6:30 am to 11:30 pm)
Avis (Sunday to Friday 8:00 am to 11:00 pm, Saturday 8:00 am to 10:00 pm)
Budget (Sunday to Friday 8:00 am to 11:00 pm, Saturday 8:00 am to 10:00 pm)
Dollar (7:00 am to 9:00 pm)
Enterprise (6:30 am to 11:30 pm)
E-Z Rent A Car
FOX Rent A Car (7:00 am to 0:30 am)
Hertz (7:00 am to 1:00 am)
National (6:30 am to 11:30 pm)
Payless (8:00 am to 9:00 pm)
Thrifty (6:00 am to midnight)

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Parking

Airport parking facilities are managed directly by ABIA Parking, offering covered garage, open-air, and budget options with integrated electric vehicle (EV) charging spots.

Parking Facilities

Red Garage: The closest parking facility to the terminal. Daily rate is USD 35.00. Level 3 is reserved for hourly visitor parking, drop-offs, and short-term pick-ups.
Blue Garage: Multi-level covered garage located within easy walking distance of the terminal. Daily rate is USD 26.00.
Economy Parking Lots: Outdoor uncovered surface lots suited for extended trips. Daily rate is USD 14.00, supported by complimentary 24-hour shuttles circulating every 10 to 15 minutes to and from the Barbara Jordan Terminal.
Cell Phone Waiting Lot: Free waiting zone for greeters located at 2901 Spirit of Texas Drive, open 24/7 with real-time flight display screens, restrooms, and a convenience fuel station.

Important Considerations

Disabled veterans with qualified license plates may receive up to 5 complimentary days in the Red and Blue Garages, and 100% free parking across all Economy lots.

Check current parking rates and reservations at ABIA Parking

Special assistance

Austin–Bergstrom International Airport provides modern accessibility infrastructure ensuring barrier-free travel for passengers with disabilities and special needs.

Requesting Special Assistance

Wheelchair service and gate-to-gate escort should be arranged at least 48 hours prior to departure directly through your operating airline. Travelers may also contact the TSA Cares helpline (+1 855 787 2227) in advance for dedicated screening coordination at security checkpoints.

Accessibility Infrastructure

The Barbara Jordan Terminal features accessible elevators, ramps, lowered drinking fountains, ADA-compliant restrooms, and tactile flooring surfaces. A dedicated climate-controlled Mobility Lounge is available on the departures level next to the Southwest check-in area. On the lower arrivals curb, the Mobility Assistance Zone (MAZ) outside doors G and H offers an accessible curbside environment for wheelchair-accessible vehicles (WAV) and accessible rideshare pickups.

Hidden Disabilities Sunflower Program

AUS participates in the international Hidden Disabilities Sunflower scheme. Travelers with non-visible physical, sensory, or neurological conditions may wear a sunflower lanyard to discreetly indicate to airport and screening staff that they may require extra time, guidance, or assistance.

Sensory Spaces, Nursing Suites, and Pet Relief

The West Gate concourse features a designated Zen Zone sensory and meditation space tailored to travelers needing quiet decompression from sensory overload. Private Mamava nursing suites and companion-care family restrooms are located throughout the concourse. Designated service animal relief areas are situated both landside in outdoor gardens and post-security airside.

Content written by German Giudici

Creator of the Aeropuertos del Mundo website network since 2007.