List of Airlines at AEP Airport
The following is a list of airlines serving Aeroparque Jorge Newbery (AEP)
Please note: Contact details and schedules, airline offers, and routes may vary according to the season and the commercial decisions of each company, so it is always advisable to check the available flights on the official website of the airport or airline before planning your trip.
Single Terminal — Departures & Arrivals
Aeroparque Jorge Newbery hosts Argentina's primary domestic carriers as well as international airlines offering nonstop regional services across South America. Check-in and ticketing counters are located across the ground floor of the terminal.
Airlines and Destinations
- Aerolíneas Argentinas: Primary hub. Check-in on Ground Floor. Domestic flights to more than 35 destinations across Argentina (including Bariloche, Córdoba, Mendoza, Iguazú, Salta, Ushuaia, Neuquén, El Calafate, Tucumán, and Comodoro Rivadavia) and nonstop international flights to São Paulo, Rio de Janeiro, Florianópolis, Salvador, Curitiba, Montevideo, Punta del Este, Santiago, and Asunción.
- American Jet: Ground Floor. Scheduled regional flights and corporate charter services.
- Avianca: Ground Floor. International flights and regional connections.
- Flybondi: Ground Floor. Domestic routes across major destinations in Argentina (such as Córdoba, Bariloche, Mendoza, Iguazú, Salta, Neuquén, and Jujuy) and regional flights to São Paulo, Rio de Janeiro, and Florianópolis.
- GOL Linhas Aéreas: Ground Floor. Nonstop international flights to São Paulo, Rio de Janeiro, Florianópolis, Brasília, Salvador, and Recife.
- Humming Airways: Ground Floor. Regional service to cities in Buenos Aires Province and Santa Fe.
- JetSMART: Ground Floor. Domestic flights to Bariloche, Mendoza, Córdoba, Iguazú, Neuquén, Salta, Ushuaia, and international routes to Santiago, Lima, Florianópolis, and Rio de Janeiro.
- LADE: Ground Floor. State development flights and regional air passenger services to Patagonia.
- LATAM: Ground Floor. Direct international flights operated to Santiago, São Paulo, and Lima.
- Paranair: Ground Floor. Nonstop international service to Asunción.
- SKY Airline: Ground Floor. Nonstop international service to Santiago.
Identity and Travel Documents (RENAPER)
The National Registry of Persons (RENAPER) maintains an on-site office for passengers needing expedited identity and travel documentation.
Available services:
- Regular Passport: Home delivery within 30 to 45 business days. Prior appointment required.
- Express Passport: Home delivery within 96 business hours. Prior appointment required.
- Instant Passport: Walk-in service without an appointment. Processing takes approximately 15 minutes, with pickup at the same office within 2 to 6 hours.
- Exceptional Immigration Certificate: Acts as an emergency birth certificate alternative, valid for same-day travel only.
Location: Central hall, ground floor.
Hours: Open 24 hours a day, 365 days a year.
Payment methods: Debit or credit cards only (cash is not accepted).
Appointments and inquiries: Appointments for non-urgent matters can be scheduled via the Mi Argentina app or at argentina.gob.ar/turnos.
For current requirements and fees, visit the official RENAPER portal.
Latest updates: October 7, 2026
Issues to resolve with the Airline before or after the trip (Updated 2026)
Many passengers do not know who to contact or how to file a complaint when doubts or problems arise before or after a trip. Below are the key topics that should be checked, coordinated or resolved directly with the airline, ideally well in advance.
Check-in process and documentation (passport validity)
Requirements for minors traveling without their parents
Flight schedule confirmation and flight status (delays, cancellations, rescheduling)
If the airline moves your flight to another day, ask about assistance and compensation (hotel, meals and missed connecting flights)
In addition to a visa, many countries require your passport to remain valid for a minimum period (often 3 to 6 months) beyond your arrival or departure date. It is not always enough for it to be valid until your return. Confirm the requirement with the airline and the embassy of your destination country before checking in online.
Luggage limits, prohibited items and cabin baggage rules in Europe
In July 2026 the EU approved a reform of air passenger rights that guarantees a free personal item (up to 40 x 30 x 15 cm) that fits under the seat. The new rules are expected to apply from 2027, and airlines can still charge for a larger overhead cabin bag. Check the baggage policy of your specific fare to avoid charges at the gate.
Checked baggage fees and excess baggage fees (always read the fine print)
Some countries require a signed, and sometimes notarized, travel consent when a minor travels alone or with only one parent. Requirements depend on the destination and on the child's nationality. Also check whether the airline offers an "Unaccompanied Minor (UM)" service, its age limits and booking deadlines.
Travel coordination for passengers with disabilities, reduced mobility, and pregnant women (by week)
Many airlines ask for a medical certificate from around the 28th week of pregnancy, and restrict travel in the final weeks. Passengers with reduced mobility should request assistance at least 48 hours in advance to ensure ground support.
Claims for cancellations, delays or denied boarding (EU rules)
Under EU Regulation 261/2004, flights covered by the rule that arrive 3 hours or more late, or are cancelled at short notice, may entitle you to compensation of €250 to €600 depending on the distance, unless the airline proves extraordinary circumstances. A reform approved in July 2026 keeps these amounts and the 3-hour threshold, and adds new deadlines for claims; it is expected to apply from 2027. Keep your boarding pass, receipts and all communications with the airline.
Traveling with pets (cabin or cargo hold) and guide dogs
Many airlines allow small pets in the cabin with prior booking and a fee, but spaces per flight are limited, so reserve early.
Guide or assistance dogs: they usually travel free of charge in the cabin, but you should notify the airline at least 48 hours in advance and carry the required documentation (identification, vaccination record and health certificate). Do not leave this until you are at the airport.
Possible changes to travel dates or cancellations by the passenger (check whether your fare allows a full refund or only a voucher)
Guide or assistance dogs: they usually travel free of charge in the cabin, but you should notify the airline at least 48 hours in advance and carry the required documentation (identification, vaccination record and health certificate). Do not leave this until you are at the airport.
Recommendation:
It is always advisable to have travel assistance insurance that covers medical expenses and flight disruptions. External insurance can make it easier to handle cancellations or lost luggage.
Pro Tip: Download your airline's app and check its online check-in window, which is often earlier for international flights. Arrive at the airport 3 hours in advance for international flights. In the Schengen Area, the new Entry/Exit System (EES) registers fingerprints and a facial image of non-EU travelers at the border, which can add time on your first entry.
Pro Tip: Download your airline's app and check its online check-in window, which is often earlier for international flights. Arrive at the airport 3 hours in advance for international flights. In the Schengen Area, the new Entry/Exit System (EES) registers fingerprints and a facial image of non-EU travelers at the border, which can add time on your first entry.
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