Before flying

What you should keep in mind, the hours prior to boarding.

  1. Arrive at the airport with enough time , at least 2 hours before your flight if it is national and 3 hours before if it is international. This will give you enough time to check in, check your luggage, go through security and get to the gate on time.

  2. Know the baggage limits , before you pack. This includes the maximum size and weight allowance, as well as prohibited items. If you bring liquids, make sure they are in a sealed container and put them in a transparent bag and that they do not exceed 100 ml per container.

  3. Prepare all the necessary documentation to check-in, such as your flight reservation number, passport, visa and vaccination certificate (if required). If you can check-in online, make sure you print or have your boarding pass on your mobile.

  4. If you do not have your own transport, it is important that you know the public transport available to the airport and the terminal from where you will depart. If you are driving, make sure you are aware of the parking options offered by the airport.

  5. Learn about the amenities offered by the airport to schedule your wait before boarding the plane. Some have restaurants, shops, rest areas, VIP rooms and entertainment areas.

  6. Once inside the terminal, it is important that you check the electronic screens to know the status of your flight. If there are changes in the departure time or change of Gate, it is better that you know it in advance so that you can make the necessary adjustments.

  7. If you leave from your country of residence, declare any new electronic devices that you may have (mobile, notebook, camera) at the tax office to avoid any customs tax on your return.

  8. If you have reduced mobility or a handicap, coordinate your trip at least 48 hours in advance with your airline and check the facilities for special passengers provided by the airport.

  9. Once you have passed the security control, do not forget your personal belongings that you must leave in luggage trays for the control process. You are ready to locate your boarding gate, wait relaxed for your boarding time enjoying some of the airport services. At the time of boarding, remember to have your passport and boarding pass at hand, and follow the instructions of the airline staff so that the boarding process is smooth and seamless.