Lounges, facilities and services (ZAG)

 

VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities in Zagreb airport (ZAG)

Vip Lounges at Zagreb airport (ZAG)

 
 VIP LOUNGE PASS
 
*Please note that hours and access conditions may vary at any time.
 

Which are the Vip lounges at Zagreb airport (ZAG) and how to access:

The airport has a VIP lounge to offer passengers a space of comfort and exclusive services before their flight.

Primeclass Lounge

It is located opposite gate 23, in the Schengen departures area, level 2, after security and immigration, exclusively for international flights.

Opening Hours: Open from 5:00 am to 10:00 pm, opening one hour before the first flight of the day and closing with the departure of the last scheduled flight.

Services: Services include high-speed Wi-Fi, self-service buffet with snacks, alcoholic and non-alcoholic beverages, coffee and tea, a business corner with computers and printer access, TV, and a variety of newspapers and magazines.

Access: Memberships accepted include Priority Pass, Diners Club, DragonPass, LoungeKey, among others, as well as prior booking via email ([email protected]) or pay-at-door. The access fee without membership is €40.00, with unlimited stay during the day of payment.

 
 VIP LOUNGE PASS
 

Facilities and other services

 

Zagreb Airport offers a wide range of services and facilities to enhance the passenger experience, from dining and shopping options to practical services and dedicated spaces.

Finances

  • Cash Machines (ATMs): Several ATMs are located throughout the terminal, accessible 24 hours a day. Most international credit and debit cards are accepted.
  • Currency Exchange: Currency exchange offices with extended opening hours, generally from 4:00 am to 2:00 am, can be found in both Arrivals and Departures areas.

Connectivity

Free and unlimited Wi-Fi is available throughout the terminal, allowing passengers to stay connected. You can rent batteries to recharge electronic devices or use exercise bikes that allow you to work out while charging your mobiles.

Business and Conference Facilities

The airport provides modern meeting and conference rooms, as well as training spaces, ideal for business travellers. These facilities are equipped with audiovisual technology and offer a professional environment.

Dining

A varied dining offer for all tastes, including cafés, bars and restaurants. Options can be found on both levels of the terminal, with a concentration of restaurants and bars on the second floor, both before and after security controls.

Shopping

The terminal has a wide selection of shops. You can find duty-free items in the International Departures area, gift and souvenir shops, newsstands and bookstores, as well as fashion, accessories and electronics stores. Options are available both before and after security checks.

Baggage

  • Luggage Wrapping Service: Available on level 2, in the Departures area, for greater security of your belongings.
  • Lost and Found: The lost property office is located at the general information desk on the second floor. It operates daily from 8:00 am to 6:00 pm. You can contact them at +385 1 4562 170 or via email at [email protected].

Museum Zone

The airport offers passengers the opportunity to explore Croatian culture and history through its "Museum Zone". This initiative presents rotating exhibitions from local and national museums, adding a cultural touch to the travel experience.

Other Services

Children’s play areas, baby care rooms, first aid clinic, prayer room, smoking cabins and a small library.

Latest updates: September 28, 2025

 

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