Zagreb airport (ZAG)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

Zagreb Franjo Tuđman Airport, opened on February 15, 1928, is the largest in Croatia. In addition to domestic flights, it operates with the main destinations in Europe and some in the Middle East and Canada.

Official Website: zagreb-airport.hr

Number of Terminals - 1 - Open 24 hours a day.

Annual passenger traffic: More than 920,000 passengers went through it in 2020.

Tel: 060 320 320 (local calls) - +385 1456 2170 (international calls) - FACEBOOK

Information counter on level 2, Departures Hall, and tourist centre across from the baggage reclaim hall, on the ground floor.

 Location

The airport is located 10 km (6 miles) southeast from the city.

 See Map

What services does Zagreb airport (ZAG) facilities include

The airport has currency exchange bureaus (4:30 am to 0:00 am), ATMs, mailbox and free Wi-Fi access. The nearby Best Western Hotel Stella has a business centre. The Primeclass Lounge is located opposite gate 23 and opens from 6:00 am to 11:00 pm (only for international flights); it has computers, refreshments, drinks, TV, air conditioning, newspapers and magazines, Wi-Fi (accessible with Priority Pass, DragonPass or Diners Club membership, through online booking or by paying at the door - €25.00).

Food and Drinks- There are coffee shops on both levels, in addition to restaurants and bars on the second floor.
Shopping- Duty-free goods in the International Departures area and the baggage reclaim hall, gift shops, newsstands, clothing and accessories, electronics.
Baggage- Lost and found office in the transit area, available from 8:00 am to 8:00 pm (Tel +385 1456 2229; e-mail: [email protected]).
Other Services- Children's playgrounds, baby care rooms, first aid clinic, prayer room, smoking cabins.

 

Public and private transportation

Bus - ZET (Tel +385 1365 1555) operates line 290 every 35 minutes from 4:20 am to 0:15 am. Stations in the route include Velika Gorica, Petina, Radnicka and Kvaternikov TRG.
There is also a shuttle from Pleso Prijevoz (Tel +385 1633 1982) that operates every 30 min. from 6:00 am during flight hours, to the city's central bus station. It departs from outside the International Arrivals Hall and journey time is 35-40 min. Other stops include Velika Mlaka, Buzin, Slobostina and Dom Umirovljenika.
More information

Taxi - There are vehicles available outside the Arrivals level. The trip to the city centre takes 20-30 minutes.

 

Car rental agencies

Car rental desks are found on the ground floor, Arrivals Hall.

Active Car Rental (Tel +385 996 076 283)
Avantcar (Tel +385 1625 1225 - 7:00 am to 9:00 pm)
Avia (Tel +385 993 484 020 / 956 582 135)
Avis/Budget/Payless (Tel +385 914 854 680 - 7:00 am to 11:00 pm)
Dollar/Thrifty (Tel +385 1626 5333 - 7:00 am to 9:00 pm)
Enterprise/Alamo/National (Tel +385 993 824 785 - 7:00 am to 11:00 pm)
Europcar (Tel +385 9823 1089 - 8:00 am to 8:00 pm)
Hertz/Firefly (Tel +385 1456 2635 - 8:00 am to 10:00 pm)
Last Minute (Tel +385 1626 5140 / 914 087 688 - 7:00 am to 9:00 pm)
M.A.C.K. (Tel +385 9836 0042 / 9848 5900)
Nova/Right Car (Tel +385 1388 5809 - 7:00 am to 9:00 pm)
OK Mobility (Tel +44 843 508 1118 - 7:00 am to 10:00 pm)
Oryx (Tel +385 1626 0800 - 7:00 am to 9:00 pm)
Sixt/Flizzr (Tel +385 1621 9900 - 7:00 am to 10:00 pm)

 

Car rental search

Parking services at Zagreb airport (ZAG)

There is a parking area for short and long stays inside the grounds, in addition to exclusive spaces for motorcycles and bicycles. The first 10 minutes are free. Opposite the terminal, there are also sectors for passenger pick-up and drop-off. Rates

 

Facilities for passengers with special needs

Facilities include ramps, ample elevators, designated parking spaces, special waiting rooms, adapted telephones and an ambulift to board the plane. Inform your airline 48 hours in advance about any special needs. Children travelling alone will be escorted to the aircraft by airport staff.

 
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Latest updates: January 15, 2022