Whitehorse airport

Erik Nielsen Whitehorse International Airport (IATA: YXY) is the primary aviation gateway to Yukon and northern Canada. It serves as the main operating hub for Yukon's carrier Air North, providing year-round commercial connections to major Western Canadian hubs and remote northern communities.

Official Website: yukonairports.ca

Telephone: +1 867 667 8440 / Yukon Toll-free: 1 800 661 0408 (ext. 8440)

Social Media:

Terminals

The airport operates with a single passenger terminal building open 24 hours a day.

Annual Passenger Traffic (2017): 366,000 passengers.

Information Desks

An information and visitor service counter is located in the main terminal hall to assist travelers with flight inquiries and regional travel advice across Yukon.

The airport is located within an 8 to 10-minute drive from central Whitehorse.

Public Transit

The City of Whitehorse transit network connects the airport with downtown via Route 2 (Copper Ridge), stopping near the terminal along the Alaska Highway corridor.

Taxis and Shuttles

A designated taxi rank is positioned directly outside the terminal exit doors. Several local taxi companies and private hotel courtesy shuttles provide passenger transfers on demand or upon flight arrival.

Car rental service counters are conveniently located in the main arrivals hall of the passenger terminal:

• Driving Force / Fox Rent A Car
• Budget

Car Rental Requirements

Renters must present a valid driver's license, a government-issued photo ID or passport, and a major credit card under the principal driver's name for security hold authorization. The standard minimum rental age is 21 (young driver surcharges may apply to drivers under 25).

Essential passenger facilities and amenities are provided across the terminal building:

Connectivity and Financial Services

• Wi-Fi: Free high-speed wireless internet is accessible across the entire terminal via the YXY-Public network.
• Charging Stations: Public electronic charging stations are installed throughout the main passenger waiting hall.
• ATM: Cash machines are available in the public pre-security area.

Dining

The Black Wolf Bistro, located on the upper level, serves freshly prepared breakfast, lunch, locally roasted coffee, regional beer, and grab-and-go meals daily from 5:00 am to 5:00 pm. In addition, multi-item vending machines operate in both pre-security and post-security zones.

Retail

A gift shop offers indigenous crafts, Yukon souvenirs, regional books, travel necessities, and snacks.

Baggage Services

Due to airport security regulations, luggage storage and locker services are not provided. For lost property inside the terminal or parking lots, contact airport security at +1 867 667 8451. For damaged or mishandled checked luggage, inquire directly at your airline's baggage service desk.

Other Amenities

Dedicated pet relief areas are available both indoors (near Gate 1 in the departure lounge) and outdoors (by the south terminal exit doors). Animals must remain leashed or enclosed in an approved kennel at all times.

Open-air parking areas are located directly in front of the main terminal:

Parking Facilities

• Day-Use Parking: Designed for passenger drop-offs and pick-ups. Vehicles may not be parked in this area between 2:00 am and 4:00 am.
• Long-Term Parking: Offers daily flat-rate parking for stays up to 30 consecutive days. Vehicles left beyond 30 days are subject to towing. Plug-in stalls for block heaters are not available.
• Cellphone Waiting Lot: Situated behind the Yukon Transportation Museum, providing up to 30 minutes of free waiting for motorists awaiting arriving flyers.

Payment and Designated Spaces

Payment kiosks accepting debit and major credit cards are located inside the terminal and at parking exit gates (cash payments are accepted inside the terminal kiosk only). Accessible parking bays are reserved along the front access roadway.

View Official Parking Details and Rates

Payment Methods and Accessible Spaces

Parking fees can be paid using credit or debit cards at the automated kiosks located inside the terminal and directly at the parking exit barrier gates. Cash payment is accepted only at the indoor terminal payment kiosk. A lost ticket penalty fee of $150 CAD applies.

Clearly designated accessible parking bays for vehicles displaying valid disability parking permits are located directly along the front terminal curb.

View Official Parking Regulations and Details

Erik Nielsen Whitehorse International Airport complies with Canadian transportation accessibility standards to ensure smooth transit for passengers with disabilities.

Special Assistance Requests

Passengers requiring wheelchair transport or companion gate passes should notify their airline at least 48 hours prior to departure. Curbside assistance can be arranged upon arrival at the curb by contacting airport operations at +1 867 667 8451.

Accessibility Infrastructure

Facilities feature ramp access, automated entrance doors, barrier-free restrooms, and a dedicated accessible security lane. The airport also participates in the Hidden Disabilities Sunflower program.

Service Animals

Certified guide dogs and service animals are permitted throughout the airport facility and have access to indoor and outdoor relief zones.