Ontario airport (ONT)

Ontario International Airport (IATA: ONT, ICAO: KONT) is one of Southern California's fastest-growing air gateways and the primary air transit hub for the Inland Empire. Offering a smooth, uncongested alternative to Greater Los Angeles area airports, ONT features a comprehensive domestic flight route network along with non-stop international services to Mexico, Central America, and Asia.

Official Website: flyontario.com

Information Phone: +1 909 544 5300

Social Media:

Terminals

The airport operates two main passenger terminals 24 hours a day: Terminal 2 and Terminal 4, supplemented by an adjacent International Arrivals Facility. Passenger terminals, parking areas, and the Consolidated Rental Car Center are seamlessly connected via a complimentary, round-the-clock shuttle bus system.

Annual Passenger Traffic (2025): 7.1 million passengers.

Information Points

Information desks and mobile ONT+ Ambassador volunteer teams are situated across the central concourses and baggage claim halls in both Terminals 2 and 4, accompanied by white courtesy assistance phones.

 Location

The airport is located in the City of Ontario, San Bernardino County, approximately 3 km (2 miles) east of downtown Ontario and 56 km (35 miles) east of downtown Los Angeles.

Car rental agencies

All on-airport car rental brands operate from the unified ONT Rental Car Center, located at 3450 E. Airport Drive. Free dedicated airport shuttle buses run 24 hours a day between Terminals 2 and 4 and the rental facility.

Rental Companies

The consolidated center hosts counters for major national rental agencies:

• Alamo (6:00 am to 12:00 am)
• Avis (6:00 am to 11:30 pm)
• Budget (6:00 am to 11:30 pm)
• Dollar (6:30 am to 10:30 pm)
• Enterprise (6:00 am to 11:00 pm)
• Hertz (6:30 am to 11:30 pm)
• National (6:00 am to 12:00 am)
• Payless (6:00 am to 11:30 pm)
• Thrifty (5:30 am to 11:30 pm)

Off-site providers, including Fox Rent A Car, operate direct shuttle vans between the airport shuttle zones and their nearby lot.

Car Rental Requirements

• Minimum rental age is usually 21 (renters under 25 are generally subject to daily young-driver surcharges).
• Valid and unexpired driver's license. International visitors might need an International Driving Permit (IDP) if their domestic license is not in the Roman alphabet or English.
• Passport and return airline ticket for international travelers.
• Major credit card issued in the primary driver's name with enough credit limit for security deposit authorization.

Parking services at Ontario airport (ONT)

Ontario International Airport features multiple on-site parking facilities open 24 hours a day, offering well-lit surface parking, continuous security patrols, and electric vehicle (EV) charging stations.

Parking Facilities

• Lot 2 & Lot 4: Located right across from Terminals 2 and 4, respectively. Configured for short-term and premium parking, providing immediate walking access to terminal check-in. They feature dedicated motorcycle parking and Level 2 EV charging stations.
• Lot 3: General short- and intermediate-stay parking positioned between Terminals 2 and 4, easily walkable to both buildings.
• Lot 5: Long-term economy lot offering the lowest daily rates, served by free 24/7 airport shuttle buses running every 10 to 20 minutes.
• Valet Parking: Curbside drop-off and pickup service available along the departure levels of both terminals.

Key Considerations

Free Cell Phone Waiting Lot: A dedicated waiting lot enables drivers to park at no charge for up to 60 minutes while waiting for inbound passengers to retrieve luggage and call for curbside pickup.

Extra Services

Complimentary motorist assistance (battery jump-starts and flat-tire air assistance) is provided by airport parking patrols. Parking dispatch line: +1 909 937 1240.

Check official parking rates and pre-book parking at ONT

Facilities for passengers with special needs

Ontario International Airport complies fully with federal Americans with Disabilities Act (ADA) requirements, ensuring accessibility across its infrastructure and transport links.

Requesting Special Assistance

Passengers requiring wheelchair transport or escort assistance through check-in and security checkpoints should contact their operating airline at least 48 to 72 hours before scheduled departure.

Facilities & Accessibility

Terminal buildings feature barrier-free ramp access, braille-equipped elevators, automatic doorways, spacious ADA-compliant restrooms, TDD/TTY telecommunications devices, and dedicated accessible parking bays located adjacent to terminal pedestrian walkways in all parking facilities.

Service Animals

Service animals are permitted throughout the airport terminals. Dedicated indoor and outdoor service animal relief areas (SARA) are equipped with artificial turf, waste disposal bins, and running water.