Juneau airport (JNU)

Juneau International Airport (IATA: JNU) is the primary aviation hub for Southeast Alaska and the state capital, a city that has no highway connections to the outside road network. It hosts year-round and seasonal scheduled flights to Anchorage, Seattle, and remote regional communities across the Alexander Archipelago, alongside extensive floatplane and flightseeing services.

Official Website: juneau.org/airport

Phone: +1 907-789-7821

Terminals

The airport features a single two-level passenger terminal building that accommodates all commercial departures, arrivals, security checkpoints, regional carrier gates, and floatplane connections.

Annual passenger traffic (2024): Approximately 730,000 passengers.

Information Desks

A visitor and airport information booth operated by Travel Juneau and airport representatives is located on the first floor near the baggage claim carousel.

 Location

Juneau International Airport is located about 13 km (8 miles) northwest of Downtown Juneau in the Mendenhall Valley area. Because Juneau has no road links to the rest of Alaska or the mainland, air transport through JNU serves as the vital lifeline of the capital city.

By road from downtown Juneau, drivers take the Egan Expressway heading northwest, connect to Glacier Highway, and turn left onto Shell Simmons Drive, which leads straight into the airport terminal and parking facilities.

What services does Juneau airport (JNU) offer?

Juneau International Airport provides a range of essential amenities designed for passenger convenience in Southeast Alaska.

Financial Services and Connectivity

• Free Wi-Fi: Complimentary wireless internet access is available throughout the terminal building under the network name JNU Airport Guest, provided by GCI.
• ATMs: Cash machines are located on the main public floor of the terminal.
• Charging Outlets: Electrical outlets are available near seating areas in the boarding gates and waiting rooms.

Food and Dining

Concessions are primarily operated by Tailwind Concessions:

• Pre-security (Landside): Cup O' Joe cafe and bar on the upper level, plus Flying Squirrel Espresso on the ground floor near the regional airline counters.
• Post-security (Airside): Tailwind Bar & Grill in the departure lounge, offering hot meals, burgers, sandwiches, local Alaskan craft beers, snacks, and grab-and-go options.

Retail and Gifts

The Hummingbird Hollow Gift Shop in the terminal carries local Alaskan crafts, apparel, souvenirs, books, travel sundries, and snacks.

Luggage and Freezer Storage

Alaska Seaplanes operates dry baggage and refrigerated/freezer storage service on the terminal ground level on a daily fee basis, which is widely used by fishing travelers storing catch. For items lost aboard an aircraft, contact your airline; for items left at security screening, contact TSA customer service at +1 907-771-2935.

Additional Services

A designated outdoor pet relief area is situated in front of the north end of the terminal. All pets must remain leashed or kenneled while inside the building.

Public and private transportation

Travel time between Juneau International Airport and downtown Juneau is typically 15 to 20 minutes by road, with public transit, taxis, and rideshare options available.

Public Transit (Capital Transit)

Capital Transit, the municipal public bus network of the City and Borough of Juneau, offers scheduled service connecting the airport bus stop with Downtown Juneau and the Mendenhall Valley. The standard adult fare is $2.00 per ride (exact cash required). Luggage space is limited on city buses.

Hotel Shuttles

Several local lodging properties provide complimentary airport shuttle pickups for their registered guests. Contact your hotel in advance to confirm schedule and designated meeting spots.

Taxis and Limousine Service

Licensed taxis meet arriving flights outside the baggage claim curb, including Capital Cab, EverGreen Taxi, Glacier Taxi Tours, and Juneau Taxi & Tours. Pre-arranged private chauffeured transport is provided by Juneau Limousine.

Rideshare Services

Rideshare operators Uber and Lyft are permitted to pick up and drop off travelers at designated curbside zones outside the terminal.

Car rental agencies

Rental car counters are conveniently located inside the terminal building within the baggage claim area on Level 1. Rental vehicles are parked right outside on airport grounds, so no off-site shuttles are necessary.

On-Site Car Rental Companies

• Avis
• Budget
• Enterprise
• Hertz
• National
• Alamo

Car Rental Requirements

To pick up a vehicle, the driver must provide a valid driver's license, an unexpired passport or government-issued photo ID, and a major credit card in the primary renter's name for deposit purposes. Drivers with licenses printed in a non-Latin alphabet should present an International Driving Permit. The minimum age for rentals is generally 21, and surcharges typically apply to renters under 25. Given Southeast Alaska's wet climate and variable mountainous weather, reserving an all-wheel-drive (AWD) or 4WD vehicle in advance is strongly suggested.

Parking services at Juneau airport (JNU)

Surface vehicle parking at Juneau International Airport is located directly in front of the passenger terminal and managed via an automated barrier and ticketing system.

Parking Facilities

• Short-Term Lot: Located closest to the main building entrance. The first 15 minutes are free. Rates: 16 to 60 minutes $3.00; each additional hour $2.00; daily maximum $49.00.
• Long-Term Lot: Located adjacent to the short-term lot. Rates: 0 to 120 minutes $5.00; each additional hour $1.00; daily maximum $16.00.
• Cell Phone Waiting Lot: Free waiting lot located off Shell Simmons Drive near Alaska Industrial Hardware, where drivers can wait for arriving passengers (vehicle must remain attended).

Important Considerations

Payment methods: You can pay inside the terminal at the automated kiosk across from the Alaska Airlines check-in desk (cash and credit card accepted) or at the exit gate lanes using credit cards or contactless tap (Apple Pay / Google Pay). After paying at the terminal kiosk, you have 15 minutes of grace time to exit the lot.

Curbside parking regulations: Parking or leaving unattended vehicles at the terminal front curb is strictly prohibited (loading and unloading only) and subject to fines.

For parking assistance or inquiries, the Republic Parking office is located near the baggage claim area.

Facilities for passengers with special needs

Juneau International Airport complies with ADA regulations to ensure comfortable transit for travelers with special assistance needs or reduced mobility.

Requesting Special Assistance

Passengers requiring wheelchair support, boarding accompaniment, or special medical accommodations should notify their airline at least 48 hours before travel. The federal TSA Cares assistance program can be reached at +1 855-787-2227 for questions and screening assistance.

Terminal Accessibility

The facility features access ramps, automatic entry doors, accessible restrooms, and TTY-compatible telecommunications. Service animals are permitted throughout the terminal and have access to an outdoor relief area at the north entrance.

Accessible Parking

Designated accessible parking spaces for vehicles with disability placards or license plates are located in prime stalls closest to the terminal entrance in both short-term and long-term parking lots.