Nashville airport (BNA)

 
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Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 Passenger Guide

Nashville airport (BNA)
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Nashville International Airport (BNA), formally named Robert C. H. Mathews Jr. Terminal, is one of the fastest-growing airports in the United States. Serving as a crucial operational base for Southwest Airlines, it connects Tennessee with over 110 nonstop destinations throughout North America, Central America, the Caribbean, and Europe.

Official Website: flynashville.com

Phone: +1 615 275 1675 | +1 615 275 1600

Social Media:

Terminals

The airport operates via a centralized main terminal building (Grand Lobby) featuring three main levels: Level 1 (Ground Transportation), Level 2 (Baggage Claim), and Level 3 (Ticketing and Check-in). Gates are divided across Concourse B, Concourse C, Concourse D, and the Satellite Concourse (connected via continuous shuttle buses). All concourses are connected airside post-security (a brand-new Concourse A is currently under development). The terminal remains open 24 hours, and TSA security checkpoints open daily at 3:30 am.

Annual Traffic (FY2026): 26.7 million passengers.

Information Points

The Welcome and Information Center is located on Level 1 (Ground Transportation), behind the central escalators, operating daily from 6:30 am to 11:00 pm. In addition, beige courtesy phones are located throughout the terminal to connect directly with assistance (+1 615 275 2098), along with wandering Airport Ambassadors.

 Location

The airport is located 13 km (8 miles) east of downtown Nashville, in Davidson County, Tennessee.

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Car rental agencies

Car rental company counters and vehicle pickup/drop-off areas are housed in the dedicated Consolidated Rental Car Facility, directly accessible on foot from Level 1 of the main terminal via the covered pedestrian walkway.

On-site Rental Companies

  • Alamo: 6:00 am to 1:00 am.
  • Avis: Monday to Friday 6:00 am to 2:00 am; Saturdays and Sundays 6:00 am to 1:00 am.
  • Budget: Monday to Friday 6:00 am to 2:00 am; Saturdays and Sundays 6:00 am to 1:00 am.
  • Dollar: 6:00 am to 12:00 am.
  • Enterprise: 6:00 am to 1:00 am.
  • Hertz: 6:00 am to 12:00 am.
  • National Car Rental: 6:00 am to 1:00 am.
  • Payless: Monday to Friday 6:00 am to 2:00 am; weekends 6:00 am to 1:00 am.
  • Sixt: 6:00 am to 12:00 am.
  • Thrifty: 6:00 am to 12:00 am.

Peer-to-peer car sharing service is also available through the Avail platform.

 

Parking services at Nashville airport (BNA)

Parking at BNA is managed by LAZ Parking and operates on a 100% cashless basis, accepting major credit and debit cards.

Check real-time parking availability and rates

Parking Facilities

  • Terminal Garages 1 & 2: Multi-level covered structures situated directly across from the terminal building. Perfect for short visits and passenger pickups. Equipped with EV charging stations, tire inflation stations, and dedicated motorcycle spaces.
  • Valet Parking: 24-hour drop-off and pickup service located on the ground floor of Terminal Garage 1 (accessible directly from I-40 via Exit 216B only).
  • Economy Lots B & C: Outdoor surface lots providing economical long-term parking. Continuous free 24-hour shuttle buses operate every 10 minutes to and from the terminal (shuttle hotline: +1 615 360 0010). Note: Surface Terminal Lot A is temporarily closed for airport expansion works.
  • Off-site Parking: Private off-airport lots like The Parking Spot (560 Donelson Pike) provide continuous shuttle connections to the terminal.

Important Considerations

  • Grace Period: The first 30 minutes in Terminal Garages 1 and 2 are free (30 to 60 minutes costs USD 18, with a daily maximum of USD 36).
  • Free Cell Phone Waiting Lot: A designated waiting area for greeters picking up arriving travelers is located at 1415 Murfreesboro Pike (approx. 5 km from the terminal), featuring real-time flight status screens. Drivers must remain in their vehicles.

Facilities for passengers with special needs

Nashville International Airport offers comprehensive facilities designed for universal accessibility and passenger convenience.

Special Assistance Requests

Wheelchair escort and personalized travel assistance should be requested directly through your operating airline prior to travel. Within the terminal, wheelchair transport is provided by specialized contractors (ABM and Prospect) and can be requested upon arrival at the Level 1 Welcome Center or by phone at +1 615 275 2098.

Passengers with disabilities or medical conditions requiring specialized support through security screening can coordinate with the TSA Cares program by calling +1 855 787 2227 at least 72 hours before departure.

Infrastructure and Accessibility

  • GoodMaps Indoor Navigation: BNA is integrated with GoodMaps, an accessible wayfinding platform providing turn-by-turn audio and visual directions to gates, restrooms, and dining for blind and low-vision passengers.
  • Accessible Facilities: Ramps, elevators, accessible restrooms, and dedicated adult changing tables located strategically in the terminal.
  • Language and Visual Support: LanguageLine translation service covering over 240 languages available at the information desk, alongside visual flight paging on terminal flight information display systems.
  • Service Animals: Dedicated indoor and outdoor service animal relief areas located both pre- and post-security.

Nursing Mother Rooms

Private, hygienic lactation suites equipped with comfortable seating, power outlets, and sinks are situated in Concourse B (near gate T6), Concourse D (near gate D4), and the Satellite Concourse (near gate C6).

Unaccompanied Minors

Escort services for minors traveling alone are handled directly through each individual airline's unaccompanied minor policy from the check-in counters through gate departure.

 FAQs

 
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Latest updates: October 5, 2026