FAQs
Poznan (POZ) airport

The fastest option is line 159 operated by ZTM, which connects the airport directly with the main railway station (Poznan Glówny) in around 20 minutes. Line 148 to Rondo Kaponiera and the night line 222 are also available. Tickets can be purchased from the ticket machines in the terminal or at the bus stop.

Uber services operate normally. Once you request a vehicle via the app, head to the parking areas in front of the terminal or follow the specific instructions in the app, as pick-up points may vary depending on current regulations.

Yes, the airport offers free Wi-Fi (in 30-minute sessions) for all passengers in both departures and arrivals areas. Simply search for the available wireless network and follow the connection steps.

You can purchase prepaid SIM cards at Relay newsagents and convenience stores (such as 1Minute) located in the public hall of the terminal. Please note that in Poland it is mandatory to register the SIM card with an identity document (passport or EU ID card).

No, Poznan Airport currently does not offer a left luggage or locker service for security reasons. If you need to store your luggage, the nearest option is the automated lockers at the main railway station (Poznan Glówny).

If you lost an item in the terminal, you should contact the Lost & Found office operated by Welcome Airport Services by phone on +48 697 015 801 or by email at ll.poz@welcome-as.pl. If the item was left on board the aircraft, contact your airline directly.

Yes, there are currency exchange counters (Interchange) operating 24 hours a day in the arrivals area. You will also find several cash machines distributed throughout the public area and the departures zone.

Yes, the airport has a pharmacy located in the public area of the terminal, where you can purchase over-the-counter medicines and personal care products.