Minneapolis-Saint Paul airport (MSP)

Official Website: mspairport.com

Information Phone: +1 612 726 5555.

Social Media:

Terminals

The airport has two terminals: Terminal 1 and Terminal 2. It’s crucial to confirm which terminal your airline uses, as they are not connected by pedestrian walkways. Both operate 24 hours.

Inter-Terminal Connection: Light Rail Transit (LRT) links both terminals. Travel between the T1 and T2 stations is free and runs 24/7 every 10–15 minutes.

Annual Passenger Traffic: 37.2 million passengers in 2024.

Information Points

Information desks are located in Terminal 1 on the baggage claim level and near the north entrance to the airport mall. In Terminal 2, they are on the ticketing level. The airport also runs a Travelers Assistance program with staff and volunteers who circulate through both terminals to help passengers.

 Location

The airport is located 16 km (10 miles) south of Minneapolis and 19 km (12 miles) southwest of Saint Paul.

Parking services at Minneapolis-Saint Paul airport (MSP)

Minneapolis–Saint Paul International Airport offers extensive covered and monitored parking facilities, with options ranging from valet service to economy lots. All facilities are patrolled by police and monitored by security cameras 24 hours a day.

Recommendation: It is recommended to use the Prebooked Parking system to reserve your space online in advance. This not only guarantees a spot but also offers lower rates than paying directly at the gate.

Terminal 1: Daily & Valet

Daily Parking (Covered Ramps):
There are seven color-coded ramps. The daily rate is the same for all of them, but their access to the terminal differs:

• Green & Gold Ramps: Directly connected to the terminal via climate-controlled skyways on Level 3. Ideal for short stays or if you prefer a shorter walk.
• Blue, Red, Silver, Pink & Brown Ramps: Connected to the terminal through Level T (Tram Level). From there, you must take the free underground tram to reach the main terminal building.

Valet Parking:
Available exclusively at Terminal 1, on the departures (check-in) level. It offers the fastest and most convenient access, with premium rates.

Terminal 2: Value Parking

Parking at Terminal 2 is known as Value Parking due to its lower rates compared with Terminal 1.

Orange & Purple Ramps:
Two covered structures located in front of the terminal and connected by a skyway. If you are flying from Terminal 1 but want to save money, you can park here and take the free light rail (LRT) to T1.

Quick Ride Ramp (Economy)

Located at 5315 Northwest Drive, this is a budget-friendly option outside the main terminal area but still within airport grounds. It offers a free shuttle bus service 24 hours a day, taking you to either terminal in just a few minutes.

Additional Services

Electric Vehicle Charging:
Available at no extra cost (first come, first served) at the following locations:
- Terminal 1: Level 8 of the Blue, Red, and Silver ramps.
- Terminal 2: Level 7 of the Orange ramp.

Cell Phone Waiting Lot:
A free waiting area located on Post Road, approximately halfway between the two terminals. It is intended for drivers waiting for a call before picking up passengers.

Parking Assistance: Tel +1 612 725 4681 (managed by ABM Parking for emergencies such as a dead battery, vehicle not found, etc.).

Rates and Online Reservations

Facilities for passengers with special needs

Minneapolis–Saint Paul International Airport (MSP) is recognized as one of the most accessible airports in the United States, offering dedicated programs to assist passengers with reduced mobility, hidden disabilities, sensory impairments, and families traveling with children.

Reduced Mobility

All airport facilities, including restrooms and dining areas, are wheelchair accessible.
Wheelchairs: This service is provided by the airlines, not the airport. It must be requested at least 48 hours in advance directly from your airline. Upon arrival, you may notify airline staff at the check-in counters or at curbside.

Interterminal Connection: The light rail train (LRT) connecting Terminal 1 and Terminal 2 is fully accessible and free of charge.
Note: If your condition prevents you from using the light rail, an accessible van service (Special Needs Shuttle) is available upon request. You may request it at Travelers Assistance counters or by calling +1 612 726 5500.

Accessible Restrooms: In addition to standard accessible restrooms, MSP offers adult changing tables in Terminal 1 (Concourse D near gate D3, Concourse G near gate G17, and in the arrivals level).

Hidden Disabilities (Sunflower Program)

MSP participates in the Hidden Disabilities Sunflower Lanyard program. Passengers with non-visible disabilities (autism, anxiety, dementia, hearing loss) may request a complimentary sunflower lanyard. This discreet identifier alerts airport staff that the passenger may need extra time, patience, or support.

Pickup Locations: Travelers Assistance counters on Level T (Terminal 1) or at the check-in level (Terminal 2).

Visual & Hearing Impairments

Aira App: The airport is a free-access zone for Aira, a service that connects blind or low-vision travelers with remote visual interpreters via a mobile app to assist with navigating the terminal.

Visual Paging: Visual paging (messages displayed on screens) may be requested at any information desk or by calling +1 612 726 5555.

Service Animals: Pet relief areas are available inside the secure area of both terminals as well as in the outdoor arrival curbs.

Families, Nursing & Pregnancy

Lactation Rooms: For nursing mothers seeking privacy, lactation centers equipped with sinks, changing tables, comfortable seating, and power outlets are available throughout most Concourses in Terminal 1 and near gate H10 in Terminal 2.

Unaccompanied Minors: This process is managed exclusively by each airline. Parents or guardians must obtain a “Gate Pass” at the airline counter to escort the child to the boarding gate.

Security & TSA Cares

The Transportation Security Administration (TSA) offers assistance for passengers with medical conditions or disabilities during the security screening process.

TSA Cares: It is recommended to contact them 72 hours in advance to coordinate assistance or clarify questions regarding medical equipment.

Phone: +1 855 787 2227
Official TSA Assistance Website